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“DAWGS”

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Best Western Inn Florence
Ranked #3 of 28 Hotels in Florence
Certificate of Excellence
GreenLeadersGold level
Reviewed July 6, 2013

Our 5th & 6th graders from Kirby Church stayed here on Sun, June 30th. We had 13 children one infant and5 adults. Hotel staff were very accommodating and friendly. We had two rooms that did not appear to have been properly cleaned, and when brought to the attention of staff, they were rectified immediately! Good job Christina!! After we left some of the children informed us of items left behind, so a phone call and we were assured they would hold them till our return Fri. We retrieved them happy kids!! BTW DAWGS stands for Disciples of An Awesome God!!!

  • Stayed: June 2013, traveled with friends
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Thank Perry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this reviewResponded July 9, 2013

thank you for taking the time and filling out a review on our overall staff and your experience for the group.
We thank you for your honest review and letting us know about christina wonderful assistance.
We also want to thank you for letting us know about your issues and we are deeply sorry for that situation with cleanliness; i am glad that it was fixed immediately per your request

Thank you again for your review and we look forward to having your group again

Brett Rouse

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529 - 535 of 709 reviews

Reviewed July 5, 2013

This hotel was very helpful and knowledgeable. Christina was the front desk clerk who help me. I would defiantly give this hotel 10 stars. The room was really clean. Everyone was very friendly. I will stay here again.

Room Tip: Any room would be good!
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  • Stayed: July 2013, traveled on business
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Thank 63David63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, front desk member at Best Western Inn Florence, responded to this reviewResponded July 9, 2013

Thank you for taking the time and filling out a review!
I wanted to personally thank you for mentioning me in the survey. We as a team are happy to read that you overall enjoyed your stay
Again we thank you for taking the time and writing a review
We hope that you see us again soon

Sincerely
Christina

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Reviewed July 1, 2013

Clean room, very nice staff. Shower was hot, water pressure good. Extra plugs on the lamps for all your gadget charging needs.

Breakfast was good, and there were two very courteous ladies restocking food and clearing tables with a smile on their faces the whole time. Would definitely stay again.

  • Stayed: June 2013
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Thank CBL65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this reviewResponded July 2, 2013

Thank you for taking the time and filling out a review online. We appreciate your details in the review. Compliments and details like yours really provide a great insight for those returning to our property but also our new guests.
We thank you again for the wonderful review and are so happy that we could provide you a wonderful experience.

Brett Rouse

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Reviewed June 22, 2013

Once again no disappointments at a best western. The seivce was great clean rooms parking for a motorcycle was great. We are from smalltown Ia not knowing much about big city driving but they had maps made for us on how to get to the Great American Ballpark the best way and it worked perfect. Watched the Cardnails beat the Reds. Great fireworks after the game! Great way to start the way home.

  • Stayed: June 2013, traveled as a couple
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Thank 474myronk474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this reviewResponded June 24, 2013

Thank you for taking the time and writing a review on Trip Advisor.
I am so happy that we could provide you a wonderful experience. We are also happy to see that you enjoyed the game even though the cardinals won, I am happy that our city could provide you a wonderful experience!
GO REDS! and we are looking forward to having you during the next game.

Brett Rouse

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Reviewed June 22, 2013

My family and I stay atleast 4 or 5 times a year at this hotel. This is one of our favorites! There are other hotels that are closer to our destination, but we prefer to stay 20mins ago at this best western because the service is so good and the hotel and room is clean. Also, we always look forward to the cookies that wait for you as you walk in the door!

  • Stayed: June 2013, traveled with family
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Thank bobbie n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this reviewResponded June 24, 2013

Thank you for taking the time and writing a review on Trip Advisor.
We always love to read about our continuing guests and that we can provide them with a wonderful experience every time.
Thank you for your continued patronage to Best Western. We look forward to having you as our guest again

Brett Rouse

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Reviewed June 21, 2013

We stayed in this Best Western for 10 days. The staff was probably the most helpful and friendly staff I have ever seen in a hotel! Breakfast was average but had a lot to choose from including hot and cold items. Rooms were nice and big.

Room Tip: Go to breakfast early the breakfast bar is rather small so there were times there was no room and we...
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  • Stayed: June 2013, traveled with family
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Thank Buttons560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this reviewResponded June 24, 2013

Thank you for taking the time and writing a review on your experience and staff.
We as a team always love to see when we are on the right path to success.
We thank you very much again for the review; we are looking forward to having you again

Brett Rouse

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Reviewed June 18, 2013

This hotel has a very nice outside pool & hot tub. The room was nice and large & the bed was comfortable. It's a bit old, not as nice as the Best Western Plus we had stayed at, but I guess that is logical. With not too much extra trouble, they could probably upgrade the hotel to a "Plus". The breakfast was "hotel normal", so waffles, bagels, eggs.

  • Stayed: June 2013, traveled as a couple
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Thank Susie-cuer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this reviewResponded June 19, 2013

Thank you for taking the time and writing a review. We love to see that you enjoyed your experience at our property.
We always like to know when we are on the right path yo success, and with comments like yours we know we are accomplishing this.

Thank you again for your wonderful review and we hope to have you as our guest again

Brett Rouse

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Inn Florence

Address: 7821 Commerce Dr, Florence, KY 41042-1569
Phone Number:
Location: United States > Kentucky > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Florence
#2 Best Value Hotel in Florence
#3 Romantic Hotel in Florence
#3 Business Hotel in Florence
#5 Family Hotel in Florence
Price Range: $91 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Inn Florence 3*
Number of rooms: 51
Official Description (provided by the hotel):
Located only 10 minutes south of Downtown Cincinnati on Interstates 75/71, this mid-scale hotel offers all the conveniences you would expect from a higher priced, downtown hotel for any traveler. ... more   less 
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Also Known As:
Best Western Inn Florence Hotel Florence
Best Western Florence
Florence Best Western

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