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“Remodeling”

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Best Western Inn Florence
Ranked #3 of 28 Hotels in Florence
Certificate of Excellence
GreenLeadersGold level
Reviewed April 2, 2013

This was a good place to stay. We were there for two nights and had a good stay. B.W. is remodeling/updating and will a good place to stay in the future. The breakfast is good and in the evenings you get fresh cookies and good coffee, tea, hot chocolate.

Stayed: April 2013, traveled with family
Thank beggsdp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this reviewResponded April 5, 2013

THANK YOU FOR MAKING US NUMBER 3 ON TRIP ADVISOR!

Because of your high rating and our past visitors we are pleased to thank you for making us number 3 out of 27 hotels in the Florence area.

We are ver y happy to see you had a great experience. We hope to see you again

Thank you again

Brett Rouse

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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537 - 543 of 679 reviews

Reviewed March 28, 2013

Nice large rooms. It was very clean. My only issue was someone kept slamming their door that night. I was surprised to receive a call asking how my stay was. I was pleased. It's a great area close to the mall and lots of restaurants.

  • Stayed: March 2013, traveled on business
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1  Thank Ebonie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this reviewResponded April 5, 2013

Thank you for taking the time and filling out an honest review on trip advisor
I am sorry that someone kept slamming the door. Hopefully they stopped in time that you could have a good nights rest.

Thank you though for mentioning your overall experience was great.

Thank you again for your time and we look forward to having you as our future guest

Brett Rouse

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2013

This hotel offered us a very comfortable clean room, excellant breakfast and was an easy drive off the I-75 South. The staff were most friendly and assisted greatly to assure we were comfortable.
We were informed of services that were readily available and how we could access them.

  • Stayed: February 2013, traveled as a couple
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2  Thank ademjana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this reviewResponded March 21, 2013

Thank you for taking the time and filling out a review on Trip Advisor.

We appreciate your kind words and are delighted to read that you enjoyed your overall stay.

We hope to see you again on your next trip; we would love to have you as our guest .


Thank you again

Brett Rouse

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2013

We were on our way to Franklin ,TN. Best western only had 2 rooms left.My husban has a bad leg & back.The room on first floor cost more,she gave us the Managers discount.This was our first time we stayed at Best Western.We will be using them on all our trips.This one in 3 mon.

  • Stayed: March 2013, traveled as a couple
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1  Thank GladysW2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this reviewResponded March 21, 2013

Thank you for taking the time and writing a review. I know that besides the staff assuring them of their wonderful accomodations, it allows our future guests to get a first hand experience.

We are happy to see that you enjoyed your stay and discount for the room. We are also happy to read that you will be sticking to Best Westerns and I hope that as your trip continues they can provide with with superior service as well.
(don't forget about Best Western Stay 3 times get a night free promotion)

Again thank you for taking the time and filling out a review.

Sincerely

Brett Rouse

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Reviewed March 16, 2013

  • Stayed: March 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank Peter F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this reviewResponded March 21, 2013

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Reviewed March 16, 2013

My husband, our daughter and I stayed at here on March 15th. We had a king sized bed (very comfortable) plus they brought in a rollaway (which was really a single sized bed). The bathroom was recently renovated and the bedding was new. The sofa, however, was sagging in the middle so two people could not really sit comfortably on it. The front desk staff were incredbily helpful and friendly - I'm sure that the sofa will be replaced in a matter of days as they were very embarrassed when I told them about the sofa! The breakfast food was good (fresh fruit, for example). The staff gets full points at this property. I just felt that the smell in the 3rd floor corridors was a little stale. There is a huge car dealership (with incredible bright lights left on at night) at one side of the hotel but they have very good black-out curtains.

  • Stayed: March 2013, traveled with family
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1  Thank TorontoHiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this reviewResponded March 21, 2013

Thank you for taking the time and filling out a review. We appreciate your feedback about our staff, breakfast, condition of the room, and location.

We are happy to read that you overall enjoyed your stay. We truly try hard to make this our goal as a team.
Thank you for mentioning your concern about the sofa. It as been brought to managements attention; because of this review and feedback from other guests ownership has approved a new furniture package that will be included but not limited to: new couches, reclining chairs, ottomans, and new padded luggage stools. Thank you for being part of the renovations; everyone's opinions matter.
Secondly, thank you for your kind feedback on the staff and also the accommodation that we provide. We are glad that we could give you such a pleasant experience.

We hope that in the future you will come and see our new furniture, and visit again

Sincerely

Brett Rouse

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Reviewed March 6, 2013

We really enjoyed our stay. The room was very clean and the bed very comfortable. The staff was friendly and helpful when we were looking for a local restaurant. She explained everything to us about the hotel so we were very comfortable. Breakfast was great with lots of variety. We found this Best Western local was great value!

  • Stayed: February 2013, traveled with family
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1  Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this reviewResponded March 11, 2013

Thank you for taking the time and filling out a review. We appreciate your kind feedback.

Thank you for mentioning all of our benefits that you noticed while staying at our hotel. We are sure that our future guests will as well appreciate your feedback.

Thank you again for you wonderful review

Brett Rouse

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Inn Florence

Address: 7821 Commerce Dr, Florence, KY 41042-1569
Phone Number:
Location: United States > Kentucky > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Florence
#3 Business Hotel in Florence
#3 Romantic Hotel in Florence
#6 Family Hotel in Florence
Price Range: $109 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Inn Florence 3*
Number of rooms: 51
Official Description (provided by the hotel):
Located only 10 minutes south of Downtown Cincinnati on Interstates 75/71, this mid-scale hotel offers all the conveniences you would expect from a higher priced, downtown hotel for any traveler. ... more   less 
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Also Known As:
Best Western Inn Florence Hotel Florence
Best Western Florence
Florence Best Western

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