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Best Western Inn Florence
Ranked #3 of 28 Hotels in Florence
Certificate of Excellence
GreenLeadersGold level
Reviewed February 19, 2013

I would echo Happy Camper. This place was very convenient, right off 71/75. Our room was large and clean. I noticed the bathroom was clean and remodeled. The front desk lady was very pleasant on check-in and called our room 30 minutes later to see if everything was OK. The breakfast was adequate - the usual selection. And the price was good, about 70 dollars. I would definitely stay here again if the opportunity arises.

  • Stayed: February 2013, traveled as a couple
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Thank bbred14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this reviewResponded February 20, 2013

Bbred14,

Thank you for giving the Best Western Florence he opportunity to serve you for your lodging needs.
We are happy to read that you enjoyed your entire stay, thank you for the wonderful review.

Sincerely

Brett

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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552 - 558 of 678 reviews

Reviewed February 15, 2013

We are.on the way from.Michigan to Florida and this was super easy, fast and priced very well. It is definitely.on our list for future trips. i had a little trouble with booking online and so i called them directly. They matched the online rate which was worth the time. Breakfast was great for the kids, but I am Paleo so that meant i got something elsewhere but I did have some sausage.

  • Stayed: February 2013
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Thank HappyCamperA2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this reviewResponded February 20, 2013

Happy Camper A2,

Thank you for taking the time and filling out an online review in regard to your recent stay with us.

I want to apologize for not having a wider selection for your current diet that you are on. I researched"paleo" because I was not familiar with that and found that I could possibly have a wider selection of fruit and meat; I hope that you find these changes on your next visit to the property, we do try our hardest to accommodate all of our guests the best we can.
Overall though I am happy to read that our location breakfast price and guest services exceeded your expectations.

We are looking forward to having you as a guest again.
Thank you

Brett

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Reviewed February 12, 2013

We stay at all Best Westerns...great experience everywhere we go...Florence Ky was super stay too. I think we would stay at here again due to the nice room and staff that gave us a upgrade free. The breakfast and jacuzzi was fantastic also...Best Western is #1..

  • Stayed: February 2013, traveled on business
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Thank Larry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this reviewResponded February 14, 2013

Thank you for taking the time and writing a review.

We appreciate your loyalty to the Best Western brand. The upgrade is the least we could do for your patronage.
Thank you for letting our future guests know about your great experience that you had with us. We always love to hear when we are on the right path to success in making a guests experience positive.

Thank You Again and we are looking forward to having you again as well

Brett

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Reviewed February 12, 2013

This Hotel has comfortable beds, friendly staff, and a good breakfast. All in all very good value and will mark this as a favourite when travelling to and from Florida.The room was clean and the bed very comfortable. We were pleased with our stay there.

  • Stayed: January 2013, traveled as a couple
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Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this reviewResponded February 14, 2013

Glad to read that you will be one of our returning guests.

Thank you for all your wonderful comments. My staff, guests, and I all appreciate your time in sending your honest opinion

Thank You Again

Brett

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Reviewed February 8, 2013

Room was very spacious and very clean! Keep up the good work! Lobby smells a little like curry, but my room was wonderful. I can be very critical of hotels because I work in the industry and stay at properties all the time that don't hold up to guest standards, so this was great not to have to worry and get a good night sleep.
Will stop again to visit and stay!

  • Stayed: February 2013, traveled on business
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Thank N Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this reviewResponded February 12, 2013

Thank you for your honest review; the future customers appreciate your feedback of your experience.

I want to apologize for the smell. Sometimes with the microwave being used frequently in the lobby we can collect a smell of food. Hopefully with the in room microwaves that are being installed, this will eliminate your smell issue during your future stay.

thank you again for your feedback we greatly appreciate it

Brett

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Reviewed February 8, 2013

Stayed at Best Western Inn of Florence on our trip to the Creation Museum. Met our expectations. Clean and affordable. Very kid friendly. In past experiences we have had a hard time finding hotels. We are a large family ( five kids). The kids stay free.

  • Stayed: February 2013, traveled with family
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Thank Crystal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this reviewResponded February 15, 2013

Thank you for letting our future guests know about your stay with us while visiting the Creation Museum.

I am glad to hear that you had a good experience with us. We hope you enjoyed the museum just as much as well.
It was a pleasure having your family with us; we hope you come visit again soon.

Brett

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Reviewed February 6, 2013

We have stayed here before and enjoyed the clean rooms and nice deluxe breakfast. The staff have always been friendly and the room was really clean. I will be back I only wish it has an indoor pool and spa, that would make this the perfect place to stay.

  • Stayed: February 2013, traveled with friends
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1  Thank Debbie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this reviewResponded February 15, 2013

I completely agree an indoor pool and spa would be a great addition to our property. Although it is not in our renovation plans but you never know what the future holds.

I am glad though to read that what we could provide for you was wonderful. That is always a great feeling knowing that we have provided a great experience for our guests.

Thank you for your review. We hope that if you return to the Florence area you will come see us again

Sincerely
Brett

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Inn Florence

Address: 7821 Commerce Dr, Florence, KY 41042-1569
Phone Number:
Location: United States > Kentucky > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Florence
#3 Romantic Hotel in Florence
#3 Business Hotel in Florence
#6 Family Hotel in Florence
Price Range: $109 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Inn Florence 3*
Number of rooms: 51
Official Description (provided by the hotel):
Located only 10 minutes south of Downtown Cincinnati on Interstates 75/71, this mid-scale hotel offers all the conveniences you would expect from a higher priced, downtown hotel for any traveler. ... more   less 
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Also Known As:
Best Western Inn Florence Hotel Florence
Best Western Florence
Florence Best Western

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