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“Paws Awhile”

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Best Western Inn Florence
Ranked #3 of 28 Hotels in Florence
Certificate of Excellence
GreenLeadersGold level
Toronto, Canada
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Paws Awhile”
Reviewed May 30, 2012

This is the second time we have stayed at this Best Western in Florence, Kentucky. We travel I-75 from Detroit, Michigan to Naples, Florida 4 times a year with our 2 golden retrievers. This hotel is extremely pet friendly and we REALLY appreciate the welcome we receive. The rooms are always nicely appointed and clean. The staff are always helpful with restaurant suggestions, takeouts, etc. The breakfast has always lived up to the the 'Best Western' standards.

Room Tip: If you have a dog, try and get a room near the side exit.
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dorcas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review, June 4, 2012
Wow what a wonderful review! We are happy to see that you are a returning guest.
We work hard to make sure that we get reviews as yours and excellent stays and service as you have spoken of.

We are glad to hear that your puppies enjoy their stay as well.

We hope that on your stay you could see our improvements that we have been making and we hope that on your next trip you continue seeing the improvements that we are implementing.

We would love to hear about any suggestions that you have to make your stay and other guest stay more satisfactory. Please inform the desk at your next visit.

We look forward to your suggestions as a returning guest and we look forward to see your family again soon

Thank you for choosing Best Western for your lodging needs

Brett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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655 reviews from our community

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267
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 29, 2012 via mobile

This was a very average Best Western. It was clean. They obviously have tried to keep updated. Pool was heated (in May) which was very pleasant and fun for small child. Priced very reasonbly for mid-week stay. Normal Best Western breakfast fare. Very close to many types of restaurants and a mall.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KJRMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review, June 4, 2012
I would like to thank you for giving an honest review about our property.
We are glad your enjoyed our pool and close amenties of Florence.

It appears though that we could have improved your stay some how by the title chose that you chose. I hope that you saw the improvements that we were making and hope fully these along with our future renovations can help with your next stay.

Thank you again for choosing the Best Western Inn Florence and we hope that you come again

Brett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 1, 2012

This place is really home away from home .. The rooms were amazing, The bed was really comfortable and friendly staff. We came with our family and each of us loved this place. The comfortable beds with fresh clean linen was the most important thing the had ready for us. The bathroom was amazing and they offered a morning breakfast which had tons of food. GREAT PLACE TO STAY.
Thank you :)

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank npate25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review, May 7, 2012
thank you for taking the time and filling out an online review. We love to see that you enjoyed your stay and so did your family. I will let housekeeping know about the compliment that you gave them on the cleanliness of our hotel.
We hope you return to visit soon and again thank you for the great review
Brett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 6 Contributor
95 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed May 1, 2012

This is my fourth stay here and l am still impressed. Staff are friendly and rooms are nice. Rates are under $90 for two queen beds. Breakfast served in the a.m. Snacks and water provided.
No restaurant on site but many nearby. Three lights away we will eat at O'Charlies as it was good last time.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review, May 7, 2012
Thank you for your patronage to our property. We like to see that we have continously been able to make your stay satisfying.
We will see you on for your fifth stay hopefully soon
Brett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed April 18, 2012

Our room was recently painted, had nice pictures and most important-comfortable beds with fresh clean bedding. My suggestion would be to make it smoke free now before the newly remodeled areas smell-the elevator really smelled. The employees should not be smoking at the front entrance. The pet-friendly rooms should be on one floor only. I think this location will be great when all remodeling is complete.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bellasimone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review, April 25, 2012
Thank you for noticing the changes that we are making to our property. We are excited to see the continuing improvements throughout the year and we hope that you stop again to see them as well.
We are making our facility smoke free as of 2013. I will inform the front desk staff of your observation so they can see the importance of how small details make an impression upon our guests.
Thank You for your time
Brett Rouse
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saginaw, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 5, 2012

This motel is being remodeled and the king bed was very comfortable. The staff was extremely friendly including the trainee at the desk. Their breakfast bar had a nice variety of food and it was set up early so we could be on our way north. The only change we would suggest would be the outdated TV.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review, April 25, 2012
Thank You for taking the time and filling out our online review. We are excited to see that you noticed our beginning efforts in remodeling and hopefully you will return to see the finished product. I noticed that you had mentioned updated TV's and we will be puting minimum of 40 inch flat screens into our rooms.

Again thank you for your review and we are glad you enjoyed your stay.
Brett Rouse
PS
I will let Monica(trainee) know about your compliment as well. Thank You I know she will be happy to see she is doing well
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level 6 Contributor
102 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed March 29, 2012

We stayed two nights. The staff was very nice and helpful. The location was close to I-75 and was fairly easy to locate. The room was clean, we stayed on the 3rd floor and as many have mentioned the hall smelled of smoke. The 3rd is smoke free but it could be smelled. The room however did not. The Room was clean and quite, the tv was a old style but we were not there for the room amenities, the pool was a outdoor and not open for the season. I would recommend a room on the side away from the parking lot. The breakfast was good and there was plenty of food. They also were willing to offer is early food on the morning we checked out at 5:30, the desk girl asked with out hesitation if we would like anything. Pretty nice, I was there in conjunction with cincinatti children's hospital and had a great price on the room! Can't ask for more.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sq4willy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review, April 2, 2012
Thank you for taking the time and letting us know about your stay. It is important to us to make sure our guests are happy with their visit and it seems that you were.
I would like to let you know that this year we will become 100% smoke free hotel. We will also be upgrading many of our amenties in our rooms, common areas and exterior.
I am glad that childrens hospital and I could arrange a pleasant stay for you that was budget friendly and we hope you come visit again

Thank You Again
Brett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Inn Florence

Property: Best Western Inn Florence
Address: 7821 Commerce Dr, Florence, KY 41042-1569
Phone Number:
Location: United States > Kentucky > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Florence
#3 Business Hotel in Florence
#3 Romantic Hotel in Florence
#6 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Inn Florence 3*
Number of rooms: 51
Official Description (provided by the hotel):
Located only 10 minutes south of Downtown Cincinnati on Interstates 75/71, this mid-scale hotel offers all the conveniences you would expect from a higher priced, downtown hotel for any traveler. ... more   less 
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Also Known As:
Best Western Inn Florence Hotel Florence
Best Western Florence
Florence Best Western

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