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Quality Inn & Suites
Ranked #19 of 28 Hotels in Florence
Reviewed December 25, 2013

I have stayed there several times, and I will continue to stay there when I'm in the Cincinnati area. I can't recommend this place highly enough, particularly for the price. The rooms are spacious and clean, and the free breakfast is actually really great (They have waffles! To those writing negatively about the breakfast spread - I'm really wondering what you're used to!). I love the staff - Christina at the front desk is a sweetheart and so helpful!

  • Stayed: December 2013, traveled solo
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Review collected in partnership with Baymont Inn & Suites
Thank anon_ish419
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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413 - 419 of 539 reviews

Reviewed December 3, 2013

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Baymont Inn & Suites
Thank Albert W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 3, 2013

On the surface, it looks nice. Bed was comfortable, furnishings updated, wifi decent, daytime desk clerk was great! I really want to like this place. I stayed here when it was a Clarion, and can say it looks much better, but when you look closer, it starts to be not so good.
To begin with, there is no elevator. Thank goodness there was a first floor room available because I had a TON of stuff and would never have been able to carry it all up the stairs. I know the hotel can't really help this, but it might be an issue for some.
The cleanliness of the room looks good at first glance, but you didn't have to look far before it gives up its secrets. The fridge was not very clean; like it had been sorta cleaned, but not very well. The shower head had what looked like black mold on it and needed a serious shot of bleach cleaner. I had to move the bench away from the wall, and the amount of dust on the carpet told me how long it had been since that part of the carpet saw a vacuum. And worst of all, there were disgusting gross stains on one side of the desk lamp shade, which had been turned to face the wall so you wouldn't see it...which we didn't until the morning we left. There had not been an attempt to clean this shade, it just got turned to the wall. None of these issues were visible at first glance, but it made me wary of how "clean" this room really was below the surface.
Smaller room issues were a fridge that sounded like a freight train, and no clock in the room except the one on the microwave.
Of the rest of the hotel, breakfast had some decent offerings- eggs, sausage, waffles-, but be sure to get there early, because you have to hunt someone down to get anything refreshed. Coffee was always empty, utensils, cups, lids, milk, cereal...if it ran out, no one replaced it, you had to find someone and ask them to. Oh, and if you are not a smoker, don't plan on using the ladies bathroom just off the lobby; apparently this is the employee smoking lounge. I walked in on the overnight front desk person enjoying her smoke in the handicapped stall. Smelled so bad I couldn't use it, then I got to enjoy the smell of the smoke that lingered on my clothes. But going outside was no better, since the "smoking bench" was quite literally 4 feet from the front door.
Even knowing these things, I might in a pinch stay here again, since it was cheap and close to where we needed to be, but if I can find another place in my budget, I will. For the price I paid I'm not expecting four stars, but I DO expect clean, no matter what I pay for it.

Room Tip: No elevator in this hotel!
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  • Stayed: November 2013, traveled on business
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Thank sk8ersmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2013

Need elevator and computer for guest use. Had teams staying Friday night and young people were noisy. Ran out of some breakfast food Saturday morning before 9 AM. Good mattress. Clerk was helpful with directions.


  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Baymont Inn & Suites
Thank Fred W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013

  • Stayed: October 2013, traveled solo
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Review collected in partnership with Baymont Inn & Suites
Thank Steven B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed October 20, 2013

Stayed 1 night, got a great value. The mgr was very friendly & helpful. Great location & comfy stay.

  • Stayed: October 2013, traveled solo
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Review collected in partnership with Baymont Inn & Suites
Thank Mia E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2013

This hotel is clean and well maintained. Breakfast is ok, however the front desk staff are awesome!!! Housekeeping also is wonderful.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Baymont Inn & Suites
Thank alaskaemt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 30 Cavalier Blvd, I-75 exit 182, Florence, KY 41042-1645 (Formerly Baymont Inn & Suites Florence/Cincinnati South)
Phone Number:
Location: United States > Kentucky > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 28 Hotels in Florence
Price Range: $59 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 124
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Also Known As:
Clarion Hotel Florence
Florence Clarion

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