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Microtel Inn & Suites by Wyndham Florence/Cincinnati Airport
Ranked #11 of 28 Hotels in Florence
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833 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Pavilion, New York
Level 2 Contributor
5 reviews
5 hotel reviews
Reviewed July 30, 2013

Greeted with a smile, rooms clean & bathroom sparkled. Everyone we met on staff was personable & answered all our questions. There is not another place to stay then at Microtel Inn & Suites by Wyndham. We hope you build one in Cleveland, TN! Thank you for a great experience.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Linda E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence, Kentucky
1 review
Reviewed July 28, 2013

The Microtel in Florence, KY is an Excellent hotel with superior customer satisfaction at every turn. Tasha goes above and beyond in excellent customer service and accomodation of every need. Chris has also been instrumental in superior customer satisfaction and I would highly recommend this hotel if you are traveling through the great Florence, KY area.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jimmiemc73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tasha G, Manager at Microtel Inn & Suites by Wyndham Florence/Cincinnati Airport, responded to this review, August 3, 2013
Dear Valued Guest, Thank you for your comment. We are happy you enjoyed your stay and hope you will be back to see us again soon. Thank You Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 26, 2013

This hotel was a number 1 for us as everything was clean and in working order. The reservation was handled exactly as requested and the Continental breakfast was very good. A good value! The bedding was comfortable and the beds were comfortable, making one not want to get up and leave on the next leg of the journey.

Room Tip: We always get a two Queen room so that the room is big enough.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Albert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland
1 review
Reviewed July 23, 2013

As someone who has traveled for business & stayed in many hotels over the years, I found this hotel to be lacking.

The pros were the price & the location. The cons were everything else.

First of all, apparently they never clean the carpets. My child had a bath right before we left for the hotel. We drove in the car for hours & the only place he walked was in the hotel room. His bare feet were BLACK after a few minutes of walking around on the carpeting.

Strangely enough, there was no information provided about any of the hotel services when we checked in or in the hotel room itself. The information we found out came from the hotel website, not the hotel staff or at the actual location of the hotel.

Our free continental breakfast wasn't worth the hassle. Some of the slots on the one 4-slice toaster didn't function and it burned our bagels twice. I had to go to the front desk twice because items weren't out. The milk was frozen. We went to Mcdonald's the next day instead of dealing with it again.

Our room was on the first floor & we couldn't open the curtain in our room because there was a table right outside the window where employees took their break. There was always someone out there, it seemed.

The one thing they did tell us was that there was free mini golf next door, but neglected to tell us we needed to pick up passes at the front desk. We walked over with our children, were told we needed a hotel pass, so I had to walk back to the hotel & then was informed the hotel was out of passes so my kids were disappointed when we walked back to the hotel without playing.

Not much of a sound barrier between the floors, either. It sounded like someone was herding cattle above us.

Housecleaning took our towels, clean ones as well as dirty for some reason, and didn't replace them. They didn't do any other housekeeping in the room while we were there, either. Our trash was piled up by the end of our two day stay.

Also, the beds weren't very comfortable. Using their internet connection was a hassle, too, and slow.

Bottom line, if we stay in the area again, we'll be staying at another hotel. We can't imagine somewhere else could be any worse.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank C J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Florence/Cincinnati Airport

Property: Microtel Inn & Suites by Wyndham Florence/Cincinnati Airport
Address: 7490 Woodspoint Dr, Florence, KY 41042-1545
Phone Number:
Location: United States > Kentucky > Florence
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Florence
#6 Business Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Florence/Cincinnati Airport 2*
Number of rooms: 83
Reservation Options:
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Also Known As:
Microtel Inn And Suites Cincinnati Airport Florence
Microtel Inn & Suites Cincinnati Airport Florence Hotel Florence
Microtel Florence
Florence Microtel

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