As someone who has traveled for business & stayed in many hotels over the years, I found this hotel to be lacking.
The pros were the price & the location. The cons were everything else.
First of all, apparently they never clean the carpets. My child had a bath right before we left for the hotel. We drove in the car for hours & the only place he walked was in the hotel room. His bare feet were BLACK after a few minutes of walking around on the carpeting.
Strangely enough, there was no information provided about any of the hotel services when we checked in or in the hotel room itself. The information we found out came from the hotel website, not the hotel staff or at the actual location of the hotel.
Our free continental breakfast wasn't worth the hassle. Some of the slots on the one 4-slice toaster didn't function and it burned our bagels twice. I had to go to the front desk twice because items weren't out. The milk was frozen. We went to Mcdonald's the next day instead of dealing with it again.
Our room was on the first floor & we couldn't open the curtain in our room because there was a table right outside the window where employees took their break. There was always someone out there, it seemed.
The one thing they did tell us was that there was free mini golf next door, but neglected to tell us we needed to pick up passes at the front desk. We walked over with our children, were told we needed a hotel pass, so I had to walk back to the hotel & then was informed the hotel was out of passes so my kids were disappointed when we walked back to the hotel without playing.
Not much of a sound barrier between the floors, either. It sounded like someone was herding cattle above us.
Housecleaning took our towels, clean ones as well as dirty for some reason, and didn't replace them. They didn't do any other housekeeping in the room while we were there, either. Our trash was piled up by the end of our two day stay.
Also, the beds weren't very comfortable. Using their internet connection was a hassle, too, and slow.
Bottom line, if we stay in the area again, we'll be staying at another hotel. We can't imagine somewhere else could be any worse.
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- Also Known As:
- Microtel Inn And Suites Cincinnati Airport Florence
- Microtel Inn & Suites Cincinnati Airport Florence Hotel Florence
- Microtel Florence
- Florence Microtel