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Comfort Inn Airport Turfway Road
Ranked #11 of 28 Hotels in Florence
A TripAdvisor Member
Huntington, WV
11
Reviewed March 21, 2005

When making my reservation change to a standard room, I specifically asked if that room was a non-smoking room and the clerk said "Yes." BUT, when we checked in late that night, my reserved non smoking room obviously was given away so we were given a smoking room, but didn't know it until we crawled into the smoke filled beds (around 1:00 am). All of us woke up sick with sinus problems/BAD headaches and when trying to deal with management about this problem they were more difficult that any hotel I have ever dealt with. I was first offered 20% of my next stay by phone, but I told them that was unnacceptable and that would not be staying there again. So, the manager Dev Trivedi told me he would discuss the problem with his supervisors that weekend but instead mailed me a letter dated Friday offering 15% off my next stay. I have been blown off, lied to, given the run around and have had to call the Corporate Red Roof Office. This is an independantly owned hotel that is more interested in filling rooms that honoring reservations. The only thing nice about this stay was the night shift clerk that checked us in....into the wrong room. I won't ever stay in this hotel and maybe not this chain again. I always read reviews for hotels before I stay and if they have mostly good ones I will stay there if I need to but that obviously is a mistake. One I made with this hotel. Beware.

  • Stayed: March 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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159 - 163 of 163 reviews

Reviewed February 4, 2005

very happy with the hotel for the price. located within 3 miles of the airport and not directly under the flight path. i had a business king room which was great with a corner desk to work and a refrigerator for drinks. the room was clean with plenty of hot water in the bathroom. the stairs were a little noisy though. the hotel is located in a great area with numerous food options to chose. would stay there again.

  • Stayed: January 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
3  Thank TabbTiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Acworth, Georgia USA
15
Reviewed October 18, 2004

I was"very" pleased with the Red
Roof Inn, Cincinnati Airport.
I stayed there 5 nights and it
felt like "home". The hotel is
new, very fresh and exceptionally
clean. The continental breakfast
has a nice variety and was presented
beautifully.
The entire staff was exceptionally
nice and always willing to help
you with any of your needs.
I became very attached to the hotel,
and can't wait to go back !

5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2015
Google Translation

  • Stayed: August 2015, traveled on business
    • Location
    • Cleanliness
    • Service
Thank KOME C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyson H, Director of Sales at Comfort Inn Airport Turfway Road, responded to this reviewResponded October 20, 2015

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Reviewed October 30, 2014
Google Translation

  • Stayed: October 2014, traveled on business
    • Location
    • Rooms
    • Service
Thank Antonio J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyson H, Director of Sales at Comfort Inn Airport Turfway Road, responded to this reviewResponded November 5, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Airport Turfway Road

Address: 7454 Turfway Rd, Florence, KY 41042-1376 (Formerly Red Roof Inn Cincinnati Airport-Florence)
Phone Number:
Location: United States > Kentucky > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Florence
Price Range: $108 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Airport Turfway Road 2.5*
Number of rooms: 53
Official Description (provided by the hotel):
Comfort Inn Cincinnati Airport - Florence. We have rooms with either 2 double/queen beds or 1 king bed with interior corridors. All rooms include refrigerators, microwaves, and coffee makers. We also offer free wifi, free hot breakfast, free airport shuttle, fitness center, and a business center. There are several places to eat and shop within walking distance of the hotel, discount with room key at several restaurants. We are 15 min from downtown Cincinnati and the Creation Museum. ... more   less 
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Also Known As:
Red Roof Inn Florence
Florence Red Roof Inn

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