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“A great weekend getaway.”

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Comfort Inn Airport Turfway Road
Ranked #13 of 28 Hotels in Florence
Reviewed June 10, 2013

My wife and I stayed at this hotel this weekend, to celebrate our anniversary. We had a great time. The room/hotel was very clean. The lady that checked usin was nice as well. We really loved that fact our pet could stay for no extra charge. We would definatley stay at this hotel again.

  • Stayed: June 2013
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1  Thank jer201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyson H, Director of Sales at Comfort Inn Airport Turfway Road, responded to this reviewResponded June 14, 2013

Thanks for the great review! We really appreciate hearing from our guests! I'm so glad you enjoyed your stay with us! We are pet friendly, however, there is a pet fee.

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127 - 133 of 178 reviews

Reviewed May 28, 2013

The best thing was, the beds were pretty good. HOWEVER, the bathroom was so in need of updating, it was bad.... The breakfast was average, probably not even that high. It was a place to stop and sleep, but aside from that, don't make this a place to stay for more than a night!

  • Stayed: May 2013, traveled with family
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1  Thank sanchia39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013

Stayed here recently and loved the rooms, very comfortable. Breakfast could have been a little bit warmer, but it was nearing close, so it was understandable. A good recommendation would be for this property to offer the grab and go options for breakfast for those people who leave early in the morning or get up too late for the normal breakfast hrs. Front desk was awesome, and very accommodating. Will definitely stay again!

Room Tip: Show your room key at local rest. within walking distance for 10% off
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  • Stayed: March 2013, traveled on business
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1  Thank HMS818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyson H, Director of Sales at Comfort Inn Airport Turfway Road, responded to this reviewResponded May 10, 2013

Thanks for your review! It's always nice to hear from our guests! Thanks for choosing our hotel for your travel needs!

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Reviewed April 16, 2013

I can think of nothing to complain about with my stay here. The price was very fair. My room was clean and the staff was very friendly. I had a comfortable bed and the room had everything I needed. There are several good restaurants within walking distance and I got 10% off by showing my room key. I will stay here again in the future.

Stayed: April 2013, traveled on business
Thank DAA67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyson H, Director of Sales at Comfort Inn Airport Turfway Road, responded to this reviewResponded May 10, 2013

Thank you for such a nice review of our hotel! We hope you enjoyed your stay and look forward to serving you again in the future!

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Reviewed April 4, 2013

This hotel is one of the best that i've stayed at in the area, not sure about
the other reviews but the Front Desk Clerk was one of the nicest and
most friendly and helpful i've met. Stayed here back in January for one
night and was surprised at the cleanliness of the property, breakfast
was awesome, and although i did not need the handicap room
i appreciated the very spacious bathroom and walk in shower.

Can't wait to come back, Awesome Place, Very Friendly and
Expert Service!!!! Way to go Comfort Inn!

Room Tip: Ask for a third floor room, they are the the quietest, also make sure you show your room key at seve...
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  • Stayed: January 2013, traveled on business
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1  Thank PStorms65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyson H, Director of Sales at Comfort Inn Airport Turfway Road, responded to this reviewResponded May 10, 2013

Thank you so much for your wonderful review of our property! We appreciate your kind words and hope you come back to see us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2013

My fiancé and I stayed at comfort inn on march 23 2013 and will NEVER stay there again!! We usually stay at Marriott, down the street!! Here were the problems 1) was told when making reservations that we would get a significant discount upon arrival. When I arrived and checked in, I was denied the discount because I did not have the hotels required "ID", that is not what I was told when I made the reservation!! I went on and checked in, i had no other choice at this point. Marriott was booked!! We suffered through the night with continuous stomping upstairs, slamming of doors and a stuffy room!! We put the air on 72 and slept with no blankets!! Morning finally came and we went to eat the breakfast, which was nothing to brag about!! Finally, time to checkout time and I asked the clerk about the discount and the issues thru the night. Guess what? NO HELP! She told me to call Allison, who is Allison? A mgr maybe??? Well I called her and she wanted to send me a check for the discount, when I paid cash! Ugh, NO. CASH!! Conveniently the GM and the owners are both out of town!! Imagine the shock! One is in India and the other in New York!! So I guess since its ok for them to put me off and give me the run around then it is ok for me to contact my local BBB and my local news Chanel's "Trouble Shooter"?? It has been almost a week and still nothing has been resolved!! Ridiculous!!!
Again, stay at the Marriott!! It is right down the street and they have awesome customer service!!!!

  • Stayed: March 2013
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Thank Melissarh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2013

Was not given the room I reserved, apology and discount offered. I didn't want discount I wanted what I reserved. Dirty, housekeeping a disaster.. When I went to use the coffee maker it had not been cleaned , used filter in machine with leftover coffee. Nor had coffee been restocked. Empty wrappers were in the basket. Walls are paper thin so you can hear neighbors on both sides. One couple having a huge fight. Bathtub chipped and rusting. Ran out of hot water while taking my shower in the morning. Air Conditioning/heat are not self controllable. Very noisy with traffic in area. View of Target parking lot. Front desk friendly but uneducated on their own city. At best a 1/2 star and rates should be 39.00 per night ... go elsewhere unless you are desperate as I was. Hotel recommended Walker Taxi ... scared for my life. He was on cell phone the entire time he was driving and not paying attention, I thought a cement truck would wipe us out and I had to listen to his life story and his girlfriend being sick because she needed cigarettes (gross) - very unprofessional!

  • Stayed: March 2013, traveled on business
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Thank travel19441958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Airport Turfway Road

Address: 7454 Turfway Rd, Florence, KY 41042-1376 (Formerly Red Roof Inn Cincinnati Airport-Florence)
Location: United States > Kentucky > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Florence
Price Range: $86 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Airport Turfway Road 2.5*
Number of rooms: 53
Official Description (provided by the hotel):
Comfort Inn Cincinnati Airport - Florence. We have rooms with either 2 double or queen beds or 1 king bed with interior corridors. All rooms include refrigerators, microwaves, and coffee makers. We also offer free wifi, free hot breakfast, free airport transportation (please call hotel direct for more info), fitness center, and a business center. There are several places to eat and shop within walking distance of the hotel, discount with room key at several restaurants. We are 15 mins from downtown Cincinnati and the Creation Museum. We are 35 mins from the Ark Encounter. We are a pet friendly hotel. ... more   less 
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Also Known As:
Red Roof Inn Florence
Florence Red Roof Inn

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