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Quality Inn and Suites
Ranked #6 of 9 Hotels in Erlanger
Chicago, IL
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Heed the bad reviews”
1 of 5 bubbles Reviewed November 17, 2006

This is one of the worst hotels I have stayed at. The toilet did not work in the first room we were given. The next room was non-smoking but still smelled like smoke. The bed linens were about 20 years old, as were the hard bed and pillows. The speaker phone did not work on the telephone, the heating/air conditioning unit was very loud. The only positive thing I can say is the shuttle bus from the airport was timely with a pleasant driver.

  • Liked — The bus to the airport
  • Disliked — Everything else
  • Tips/Secrets — Stay away
  • Stayed November 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank attytravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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175 reviews from our community

Traveler rating
    31
    52
    38
    23
    31
See reviews for
55
42
18
37
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Dubuque, Iowa, USA
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed October 23, 2005

Stayed there on October 20th 2005, as a driver for a Motorcoach Tour.

Passengers complained of pretzels being found in one bed, upon arrival at the property and numerous others complained of lights not working and bulbs missing. This is clearly not acceptable.

Took over 1 hour to deliver 32 bags to guest rooms.

However, my room was okay. Improvements in customer service are necessary.

  • Stayed October 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scouse-Express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Quality Inn and Suites

Property: Quality Inn and Suites
Address: 1805 Airport Exchange Blvd, Erlanger, KY 41018-3132 (Formerly Baymont Inn)
Phone Number:
Location: United States > Kentucky > Erlanger
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 9 Hotels in Erlanger
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn and Suites 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
New management, newly remodeled rooms. We are right off 275 towards the Cincinnati Airport (2 miles from the airport). Just 5 minutes from many shopping facilities and restaurants. Just 20 minutes from the casinos, 5 minutes from the Turfway Park Race Course, 10 minutes from Main Straus in Covington, 15 minutes from downtown Cincinnati. ... more   less 
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Also Known As:
Baymont Inn Erlanger

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