Stayed there on October 20th 2005, as a driver for a Motorcoach Tour.
Passengers complained of pretzels being found in one bed, upon arrival at the property and numerous others complained of lights not working and bulbs missing. This is clearly not acceptable.
Took over 1 hour to deliver 32 bags to guest rooms.
However, my room was okay. Improvements in customer service are necessary.
- Official Description (provided by the hotel):
- New management, newly remodeled rooms. We are right off 275 towards the Cincinnati Airport (2 miles from the airport). Just 5 minutes from many shopping facilities and restaurants. Just 20 minutes from the casinos, 5 minutes from the Turfway Park Race Course, 10 minutes from Main Straus in Covington, 15 minutes from downtown Cincinnati. ... more less
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- Also Known As:
- Baymont Inn Erlanger