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“Not Too Impressed”

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Quality Inn and Suites
Ranked #6 of 9 Hotels in Erlanger
Reviewed October 23, 2005

Stayed there on October 20th 2005, as a driver for a Motorcoach Tour.

Passengers complained of pretzels being found in one bed, upon arrival at the property and numerous others complained of lights not working and bulbs missing. This is clearly not acceptable.

Took over 1 hour to deliver 32 bags to guest rooms.

However, my room was okay. Improvements in customer service are necessary.

  • Stayed: October 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
1  Thank Scouse-Express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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197 - 198 of 198 reviews

Reviewed October 4, 2015
Google Translation

Room Tip: 何度も宿泊したことがないので、特にはありません。
See more room tips
  • Stayed: July 2015, traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank tlmok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandra S, General Manager at Quality Inn and Suites, responded to this reviewResponded October 6, 2015
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn and Suites

Address: 1805 Airport Exchange Blvd, Erlanger, KY 41018-3132 (Formerly Baymont Inn)
Phone Number:
Location: United States > Kentucky > Erlanger
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 9 Hotels in Erlanger
Price Range: $73 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn and Suites 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
New management, newly remodeled rooms. We are right off 275 towards the Cincinnati Airport (2 miles from the airport). Just 5 minutes from many shopping facilities and restaurants. Just 20 minutes from the casinos, 5 minutes from the Turfway Park Race Course, 10 minutes from Main Straus in Covington, 15 minutes from downtown Cincinnati. ... more   less 
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Also Known As:
Baymont Inn Erlanger

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