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“decent review”

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Hampton Inn Elizabethtown
Ranked #1 of 18 Hotels in Elizabethtown
Certificate of Excellence
wooster, United States
1 review
“decent review”
Reviewed February 26, 2014

the hotel is very well updated however there is no hot tub and it does say that. the pillows were not at all enjoyable soft and needed like four to do anything. the pool was cold. however, everything else was great.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Derek W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonEtownGM, Front Office Manager at Hampton Inn Elizabethtown, responded to this review, February 28, 2014
Dear Derek W, thank you for staying with us and providing us with your review. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations and to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. It is my hope that you will give us another opportunity to serve you. Thank you again for your feedback and I invite you back to stay with us the next time your travels bring you to the area. We love having you here!
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351 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
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English first
Bowling Green, Kentucky
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 13, 2014

Very nice hotel with every good food. The rooms are clean. The lobby was clean and neat. The staff were every friendly yet took care of business. I ask for a ground floor room before I checked in and they had it ready for me at arrival.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank bobky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonEtownGM, Front Office Manager at Hampton Inn Elizabethtown, responded to this review, February 17, 2014
Dear bobky, thank you so much for taking time to share such a great report about our Hampton! I am so pleased to hear our amenities meet your needs every time you're here, and love to hear how our team stepped up to the plate once again!! Hope we'll see you again soon!
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A TripAdvisor Member
Reviewed February 7, 2014

Anytime I travel to this area I stay at this hotel. It has the most friendly staff you would ever want to meet. They remember me whenever I come in the door and are always willing to make my stay enjoyable. The renovations recently done make this place even better.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonEtownGM, Front Office Manager at Hampton Inn Elizabethtown, responded to this review, February 13, 2014
Dear Trip Advisor Member, thank you so much for taking time to share your thoughts about our hotel. We are beyond thrilled to hear we accomplished our goal of providing you a friendly, clean and pleasant stay. If there's ever anything you see we could be doing better, please let us know! Hope to see you again soon in Etown!
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Level 6 Contributor
367 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed January 10, 2014 via mobile

Recently stayed at Hampton in E town. Hotel staff is very friendly and helpful. Hotel is older but clean and is currently under going renovations. I would recommend and will return next time in the area. Hotel is very close to several dining options.

Stayed January 2014, traveled on business
Helpful?
Thank Marc M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonEtownGM, Front Office Manager at Hampton Inn Elizabethtown, responded to this review, January 11, 2014
Dear Marc M, thank you so much for your kind words about our Hampton! Our team absolutely loves what they do, and I think it definitely shows. We want to make sure that every guest is comfortable and well-cared for while they are away from home. Thank you so much for staying with us and we hope to see you again real soon!
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Lowell, United States
1 review
Reviewed January 9, 2014

Friendly and helpful staff. In the rooms the bedding is clean, but the covers on the bed are extremely heavy and lumpy. I can see an elderly person having a hard time moving around under the covers - reminds of those lead vests they put on you when you get an x-ray. Your average place to stop for the night. In the morning you can get a cup of coffee and a bit of breakfast and be on your way.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Sofie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonEtownGM, Front Office Manager at Hampton Inn Elizabethtown, responded to this review, January 11, 2014
Dear Sofie M, thank you so much for taking the time to give us the gift of feedback. Without this type of insight, we are never able to improve our guest service, which is our absolute priority. I am sorry the duvets weren't to your satisfactory, but without your input we would never know these things, so thanks again. I do hope that you can give us another opportunity to inhance your confidence in our hotel if your travels bring you to our area again.
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Canal Winchester, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed January 9, 2014

Front desk staff went beyond expectations to help us overcome weather woes and hotel key problems. Wind chill was -13, my car's doors were frozen shut, and the hotel keys stopped working. It was a long walk around to the front door, but the desk staff assisted us to get into our vehicle.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonEtownGM, Front Office Manager at Hampton Inn Elizabethtown, responded to this review, January 11, 2014
Dear John T, I want to first thank you for your gift of feedback and taking the time to share your experience here at our Hampton. On behalf of the team, thank you for your kind words, but we are truly excited that we provided you with service that will bring you back to see us! Our team loves what they do, from breakfast to front desk to housekeeping, and it shows. Travel safe, and we'll see you again soon!
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Marietta, United States
1 review
Reviewed January 5, 2014

Staff was very helpful in our time of need during the stay at the Hampton Inn Elizabethtown. I would suggest that anybody should stay here if in the area. I have stayed at many Hilton locations (and mostly VERY happy) and this location keeps up with the Hilton experience. VERY HAPPY that we chose to stay here.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank James F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonEtownGM, Front Office Manager at Hampton Inn Elizabethtown, responded to this review, January 6, 2014
Dear James F, thank you so much for taking time to share such a great report about our Hampton! I am so pleased to hear how our team stepped up to the plate once again!! Hope we'll see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Elizabethtown

Property: Hampton Inn Elizabethtown
Address: 1035 Executive Dr, Elizabethtown, KY 42701-1272
Phone Number:
Location: United States > Kentucky > Elizabethtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 18 Hotels in Elizabethtown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Elizabethtown 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Elizabethtown Hampton Inn

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