We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Convenient”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Best Western Plus Buckingham International
Ranked #1 of 1 Hotels in Highett
Certificate of Excellence
Reviewed April 30, 2013

Booked for one night, room was clean and included everything that you would need including free WiFi. Enjoyed dinner in restaurant and had a very nice breakfast the following day. The restaurant manager was particularly attentive and very obliging.

Room Tip: Some rooms are up a flight of stairs so if you want a ground floor room you should mention this on b...
See more room tips
  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MarionMH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackC2012, Front Office Manager at Best Western Plus Buckingham International, responded to this reviewResponded May 6, 2013

Dear Marion,

Thank you for staying with us recently. We are pleased to see another happy and satisfied customer.

Thank you for giving us a chance to serve you and we hope to welcome you back at the Buckingham in future.

Kind regards,
Dinar Malek
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (252)
Traveler rating
Traveler type
Time of year
Language

192 - 198 of 252 reviews

Reviewed March 11, 2013

Booked a room for 13 nights. Given a room which was not so satisfactory as expected. Next evening when returning to the hotel, we asked if we could change our room. The manager Jack Chen kindly moved us to Room 33 on G/F. According to Jack, the room was newly renovated. Maybe the carpet had not been replaced because there was a large patch of disgusting stain near the coffee table and also a few holes were seen on it. Again, first thing I needed to do was to clean the hangers before I could hang my clothes in the wardrobe because all hangers (in both rooms) were coated with dust. On the following several days, we left the room in the morning and returned in the evening and noticed that the bed was made and towels were replaced but the room had never been vacuum cleaned. There was hair on the floor especially behind the bathroom door and bits of dirt scattered on the carpet. The stains and dust on the surface of the desk, the coffee table and the bedside table were left there untouched. Some of the toiletries, like shower caps and vanity pack, were not replaced accordingly. I put up with the situation for 6 days before I talked to the reception staff about the problem. The next day the room was cleaned to a reasonable standard. However, this kind of cleaning was just done one time only. For the rest of our stay, the room was never vacuum cleaned again,and whatever stains and dust on table tops were still left untouched until we checked out. The two cups always had a ring of tea or coffee stain on the bottom. I have to say there is plenty of room for improvement for the house-keeping team of the hotel. Perhaps only an experienced professional in this field could help them out instead of just hiring ordinary workers to do the job.

In the evening on last day of our stay, we met with Jack at the reception area. He had a long chat with us and we truly reflected the situation to him. We could feel that he was earnest and with zealous to make improvement of the hotel. I told him that it's a pity we had not tried the food there since the comment for the AJ’s Bistro was quite good and would definitely try their breakfast on the morning before we checked out. To be honest, we were very disappointed with the buffet breakfast. We arrived at the restaurant at 8:45 a.m. and found the only waitress there was busy in tidying up the place. Obviously 8:45 a.m. was too late for breakfast there. A few trays were already empty and some only had a little food left. I just had one triangular piece of cheese (which was not bad but only two pieces left and my husband had the last one} , a piece of toast, a small glass of orange juice and some melon cubes. Had tried a sausage which was not good at all. The rest of the food left in the hot trays looked like leftovers which made me lost my appetite. The breakfast for hotel guests cost 19.50/person which was too high for what we were offered. To my surprise, while we were having our breakfast, some hotel staff also helped themselves with the food there which was quite unusual.

I would recommend this motel to people who do not require the rooms to be squeaky clean. The motel is quiet. The bed and the pillows are comfortable. The motel provides free Wi-Fi, free off-street parking and printing is available at reception area. Most of the front desk staff are friendly and helpful. It's inexpensive.

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Camy l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackC2012, Owner at Best Western Plus Buckingham International, responded to this reviewResponded March 12, 2013

Thank you for your review, I am very sorry we have not met your expectation during your stay. We will take seriously with your comment, I am appreciated with your taking time to write this long review, which will only help us to improve.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2013

Agree with SydneySarah055. Certainly not 4star and bathroom very small, especially the shower cubicle. Staff very helpful and free wifi but not operational over the 2 days we were there. Would find somewhere different next time.

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TripMember06152016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackC2012, Owner at Best Western Plus Buckingham International, responded to this reviewResponded March 4, 2013

Thank you for your feedback.

We are undergoing a renovation which should be finished in few months time. There are still around 12 rooms not been started. I hope you will like the new bathroom. http://www.thebuckingham.com.au/images/bathroom.jpg

We did had experiences Wifi problem with 1 of the 6 antennas, which affect the back block rooms, the problem has been rectified by technician.

I am sorry you are not happy with the current stay, but consider the friendly staff and the improvement been done. I hope you will still consider us for your future stay.

Yours truly,
Jack Chen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2013

We stayed just one very hot evening, the room was pleasant, the air conditioner was excellent!
Our room was very quiet even though the motel is located on a busy main road, there was no road noise at all. We dined in the restaurant, the food was excellent & the staff team were friendly & obliging.

Room Tip: Request a room towards the back of the complex for a restfully stay
See more room tips
  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cheznut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackC2012, Front Office Manager at Best Western Plus Buckingham International, responded to this reviewResponded February 28, 2013

Dear Guest,

Thank you for your lovely review, it is always a pleasure having you stay with us. It's fantastic to hear that you had enjoyable stay and our staff is welcoming and helpful, I will this feedback to our team.

Thank you for staying with us and we look forward to welcoming you back soon.
Kind regards,

Dinar Malek
Front office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2013

Stayed here for a wedding when we were meant to be booked in at the brighton location. To many mixed up calls between both locations became confusing & in the end was a little disappointing as we werent booked into where we were meant to be. It was ok but a little inconvenient as we were in Melbourne for a wedding & everyone was in Brighton. The staff are a little hard to understand also.

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank coopstar87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackC2012, Front Office Manager at Best Western Plus Buckingham International, responded to this reviewResponded February 28, 2013

Dear Guest,

Thank you for staying with us recently and providing a very constructive feedback.

We will definitely work on the suggested issues and improve ourselves. I am sorry to know that you were separated from rest of your wedding party but I hope you enjoyed rest of the stay with us.

Thank you for your time reviewing us and we hope to see you in future.


Regards,
Dinar Malek

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 24, 2013

Our room towards the rear of the property was quite old, but clean & comfy. The bathroom is very small & the shower cubicle would be quite tricky for larger people. The bed was very comfortable & breakfast excellent, Staff at check in & check out were very friendly.

  • Stayed: January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SydneySarah055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackC2012, Owner at Best Western Plus Buckingham International, responded to this reviewResponded January 30, 2013

Thank you for the review, we are in the process of renovating the back block. In total 70 rooms, only 15 bathrooms has not been renovated.
All room renovation are planned to finish in March 2013. During our renovation, we are making sure all the rooms we sell are clean and comfy, all the rooms will still have free high speed WiFi and Foxtel TV. Please see our new rooms on www.thebuckingham.com.au

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2013 via mobile

This hotel is nice, clean & cheap. We ended up here by accident (we were meant to be at the Brighton location). As we were traveling to Melbourne for a wedding we were a bit disappointed that we weren't where we expected to be (with the rest of the wedding guests) & it was a bit further away but in the end if was fine. My advice would be to get separate lines for each buckingham. Sometimes when I phoned it would be put through to the highett location & other times the Brighton one.

  • Stayed: November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank nmpcooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackC2012, Owner at Best Western Plus Buckingham International, responded to this reviewResponded January 30, 2013

Thank you for spend time to write a review for us. We will continue to put 100% effort to keep customer having a memorable stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Highett
2.8 mi away
Beaumaris Bay Motel
Beaumaris Bay Motel
#1 of 1 in Beaumaris
38 reviews
4 mi away
Brighton Savoy
Brighton Savoy
#1 of 1 in Brighton
247 reviews
18.8 mi away
Best Western Plus Brooklands Of Mornington
Show Prices
Show Prices
Show Prices
7.1 mi away
Novotel Melbourne St Kilda
9.6 mi away
Ramada Encore Dandenong
Ramada Encore Dandenong
#1 of 5 in Dandenong
147 reviews
4.1 mi away
Dingley International Motel
Dingley International Motel
#1 of 1 in Dingley Village
98 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Buckingham International? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Buckingham International

Address: 1130 Nepean Hwy, Highett, Bayside, Victoria 3190, Australia (Formerly BEST WESTERN PLUS Buckingham International)
Phone Number:
Location: Australia > Victoria > Greater Melbourne > Bayside > Highett
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Highett
Price Range: $100 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Buckingham International 4*
Number of rooms: 75
Official Description (provided by the hotel):
Enjoy your stay at this boutique venue surrounded by gardens in Melbourne bay side area, comprising 72 modern 4 star rooms, onsite restaurant, 4 conference rooms and outdoor pool and is a proud winner of "Certificate of Excellence 2013" from Trip Advisor. Excellent Location• 2 KM to Moorabbin & Cheltenham• 3 KM to beach and Bay side suburbs such as Sandringham & Brighton• 0.5 KM to Highett train station• 17 KM to Melbourne CBD• Less than 5 KM to leading golf courses in the area• 9 KM to DFO factory outlets• 1.3 KM to Southland Shopping centre• 10 KM to Chadstone Shopping centre -Fashion Capital of Melbourne • 10 KM to Caulfield Race Course• 42 KM to Melbourne Tullamarine Airport• 6 KM to Moorabbin Airport• 15 KM to Grand Prix Circuit - Albert park Buckingham is located on Nepean Highway in the heart of the Moorabbin- Cheltenham business district in the south eastern Suburbs of Melbourne.Buckingham International offers • 24 hours reception• Restaurant offering hot breakfast and healthy dinner choices • Bar open daily from 5 PM onwards • Room service option available 24 hours • Free off-street parking• Valet dry cleaning service• Onsite washing and drying facilityOur newly renovated rooms features • Modern & elegant decor• Luxury beds with triple sheets • 42" flat screen television• Complimentary high speed Wi Fi access• 8 free Digital Foxtel channels including movie and sports channels• Ergonomic Work desk• High security keyless entry• Spa bath in Executive Spa suites and many more luxury extrasOur RestaurantAJ's Bar and Bistro is the perfect dining experience - offering exciting international cuisine as well as popular local produce with professional service and a relaxed atmosphere. You can find your choice of variety of wine, beer and cocktail ranges in our drinks menu. Loving the warm weather in Melbourne? Feel free to catch up with friends for drinks in our courtyard. Trying to keep yourself fit? William Fry Reserve is only two minutes away best of either a short walk or a quick run. Offsite Gym passes are available.(Nominal Fees apply). Waves leisure centre with pool and gymnasium is also about 3 minutes driving distance. Our team awaits to welcome you at the Buckingham International. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Ctrip TA, Hotels.com, getaroom.com, Evoline ltd, Cancelon, HotelQuickly and TripOnline SA so you can book your Best Western Plus Buckingham International reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Melbourne
Melbourne Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing