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“Wonderful Memories of Suly Resort”

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Suly Vegetarian Resort & Spa
Ranked #3 of 4 Hotels in Peliatan
Reviewed August 30, 2012

I had such a good time at Suly Resort last month that I am already saving to go back to Bali and stay at Suly Resort again. Suly is unique in being mainly staffed by smiling, genuinely happy and enthusiastic hospitality students from impoverished backgrounds. Any request I had was met with a timely response. The management are committed and passionate to the vision of giving these students skills in both English and hospitality that will set them up for life.

If you are after something a little different to the standard Western-style resort and love the idea of organic food, wonderful fresh juice combinations, daily yoga, a really spiritual feel and great spa massages, all presented with a friendly smile, then you should really consider Suly Resort for your trip to Bali. It was just lovely waking up each morning to roosters crowing as well as being surrounded by rice paddies and lush tropical gardens.

  • Stayed: July 2012, traveled with family
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1  Thank HappyTraveller550
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 29, 2012 via mobile

We stayed here for 3 nights and have mixed feelings.... The grounds were beautiful and the service was good . There is an old building and a new building, our room was in the old one. We had cockroackes and ghekos in our room. The hotel is mainly serviced by the children who are friendly and pleasant. The views of the rice fields are nothing like the website, they are flat and difficult to see. The food was bland and the breakfast small. There is a free shuttle but the hotel is not within walking distance to anything, but rather on the outskirts of town. This made it quiet and away from the traffic..the pool pump was broken and the water dirty, and those who did swim in it got sick, but that can be fixed...... All in all i dont think id stay there again, as my overall thought is that there are better deals elsewhere

  • Stayed: August 2012
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Thank Jcarma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2012

me and my partner stayed here for 2 nights, its a lovely area, very peaceful and its great if you want a relaxing holiday with just sitting by the pool all day. The location is ok, not great as you cannot walk to anything, the centre of Ubud is 15 mins drive. They do however offer a free shuttle on the evening and a couple of times in the day.
Although the evening shuttle when coming to pick us all up only had 7 seats and there were 15 people waiting, so we had to wait over 25 mins for the driver to return!
The room was very old fashioned, in need of updating (they are updating some parts at present) the bath is quite dangerous, it has a few steps up to go down and you have to hold the showerhead! the walls are also very very thin, you can hear the tv next door v loud! the breakfast is also quite annoying, as you have to order from a few choices, not buffet and it takes a while for food to come out.
all in all im glad we only stayed a couple of nights! although it is a beautiful area.

  • Stayed: August 2012, traveled as a couple
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Thank Michelle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2012

My partner and I stayed at Suly Resort for 7 nights in room 402 - a beautiful room with a generous-sized bathroom and a balcony with a view to die for over the lush green rice fields. After the week, we both agreed it was a really great experience, especially considering the relatively low cost and the fact that we were supporting a school for poorer adolescents to continue their education.

Suly should pride itself on the architecture and gardens - they really are beautiful and well-maintained. The resort also supports a hospitality school and ashram, so there's always a lot of fresh-faced students around who are very friendly and seemed to enjoy practicing their English. Because a lot of the staff are young and still learning, they're very eager to please but sometimes have difficulty understanding complex requests in English and they might struggle to think outside the box - be prepared to be patient and speak slowly and simply. Meals were really nice but my partner reports the coffee was a bit dubious.

We also indulged in some of the massages they offered. The girls there were very friendly and did a great Balinese-style massage, but I'd stay away from the hot stone one, 'cause one of the girls placed a too-hot stone on my partner's back, resulting in a minor burn.

Morning yoga was done by a very friendly Canadian girl who took us through a relaxing and energising routine. I'd also recommend taking the afternoon yoga at 5pm. A very friendly Balinese student puts you through a complex regime for $5 for two hours. Her English is workable, and she'll be a really good yoga teacher once she's finished her studies. We turned up to two afternoon sessions and thoroughly enjoyed ourselves.

The room was large, pleasant and clean, and the students provided us with water, tea, and coffee every morning. The only real complaints are that the bathroom occasionally had a faint smell of sewerage and there was a glass window above the room door so light streamed in from the hallway all night. There was also no elevator and we were on the fourth floor. We didn't mind the extra exercise, but some might.

Also, this place is a hefty distance from Ubud, so unless you want to walk for about forty minutes, take the free shuttle service offered four times a day by the hotel.

All in all, a relaxing experience of yoga, massage, and nice food in pleasant surroundings with pleasant staff.

  • Stayed: August 2012, traveled as a couple
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Thank HermitCam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2012

Oh, I wanted to love this place- you arrive and are really touched by the beauty of the setting, and what you read about it in advance sounds SO NICE. And just about everything outside of the room IS quite good.
But I had a really disgusting room- so, is it worth it? I am not sure. My room was large and well appointed in that there was A/C, a TV, a fridge and hot water. But these are not the most important features! Cleanliness would be a good place to start. A finished room would be even better. However, my room, #126, was neither clean, nor finished . Specifically the floors and some walls looked like they got their blueboard and a skim coat of plaster, and that was it, many months ago. No paint, no tiles, nothing added since except for other people's grime, which sticks around that unfinished plaster! Just a stained, dirty, and stinky room! (Love that wet plaster smell? How would you like it mixed in with the sewage smell coming from the bathroom?! Just horrible..... A dismal room really, no view to the exterior- windows that are opaque, letting in only a tiny, little bit of light. No sighting of the outside beauty at all.
Sewage smell is constant in the bathroom, of this room on the first floor of the "new building", But how old does a building get to be and still qualify as old?! This room, (and others like it if there are some?) should NOT be rented out to guests AT ALL until it is a finished room. Period. Greed is what motivates owners to do things like this. Nothing more, nothing less.
And forty dollars per night is not dirt cheap for Bali, even now. When I complained about the room not being finished, I was offered a 10 per cent discount. I was glad that I was only staying two nights. Any longer here would have been a truly miserable experience.

The staff had a mediocre attitude at best. And the principle of the place reeks of gimmickry. I had really liked the idea of the educational and linguistic aspects of this hotel, but on arriving, it was very easy to see what's going on here. Although when you book it, and in ads, the hotel says "free yoga", "free music lesson", "teach our children", etc. once you get there, everything has an additional cost and is not cheap. A very capitalistic and commercial take on visitor's wallets.

But the worst of it, to my eyes and my heart, is the exploitation of the young Balinese who work here. In some literature scattered around the hotel, you are informed that the hotel employees are "homeless children who have now been given the opportunity to learn English and the hospitality trade", etc. and "hey, why don't you volunteer to teach these kids English, or some other skill in your spare time?"
What I saw in reality is that the owner has found a way to exploit both the local (orphaned? or just homeless?) children as a really CHEAP if not FREE SLAVE LABOR FORCE, and the hotel guests get to do the FREE TEACHING. Come on.... And, are these kids really going to be able to go anywhere else with the skills acquired at this place? I don't think so. I think they are just indentured servants of the 21st century more or less. Revolting.
It seemed to not be an honest, genuine or professional endeavor to give these young people a real opportunity at bettering themselves and improving their lives. It stank of corruption and marketing and yes, I will use the word again- exploitation.

If you want to be a part of that, well, now you know where to go....

Room Tip: do not stay on first floor of "new building".
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  • Stayed: August 2012, traveled with friends
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1  Thank TheTravelCutie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulyresort, General Manager at Suly Vegetarian Resort & Spa, responded to this reviewResponded August 24, 2012

We would like to apologize for the problems you experienced at Suly. We have taken immediate action on addressing the problems in the room you mentioned, and will make any important changes to improve our rooms. Our renovations are still under way and we apologize for any inconvenience or unsatisfactory experience in the meantime. We are hard at work to complete all renovations and construction in a timely manner so that such an experience does not happen again. We have been replacing the floors and hope that will be finished soon as well. The room you mentioned faces our adjacent building instead of the rice field view, and so the windows are opaque for privacy purposes.
Our staff was very busy during the high season. We do our utmost to meet and exceed all guests' expectations and so must apologize sincerely that we were not able to do so. Our website also does mention that yoga is $8 per person, and the online agent through which you booked does not mention free yoga either. We apologize for the misunderstanding. The free music lessons that you might be referring to are a part of our Sunday Dining Club, where, yes, dance and gamelan lessons are free, but only on Sundays. All other activities on our website are transparent as to their prices.
Our resort functions to provide the students of the adjacent foundation with free education. We house, feed, train, and educate 155 students who choose to come to the foundation. Many upon graduation are hired and so work here with salaries that meet or exceed the standard in Bali, and most of the rest are able to immediately find jobs in this industry. We hire local teachers who teach the local curriculum standard for Indonesian high school, and have paid staff to train our students in the hospitality industry. The volunteer teachers are a supplementary part of the program, most of whom are here to teach English and are here for many months specifically to volunteer with the school. Guests are offered the opportunity to volunteer should they wish to get involved during their stay.

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Reviewed August 16, 2012

We stayed with the 3 people in the 2 rice field view rooms for 3 nights and have had a great time. Suly resort is a stunning place (almost feels like you're sleeping in a old temple complex) with 2 different and good (plus organic and fair amount of vegetarian options) restaurants, 2 pools, tons of sculptures, great gardens and very friendly staff; helpful, open and speak good English (as one of their 4 languages they got teached at Suly).

Rooms came with lots of flowers everywhere, a chocolate bar and welcoming drinks (after the fresh fruit shake at the reception!). The bathroom is spacious, though sometimes it had a weird smell (sewerage?). Our rooms had a nice balcony with chairs and table with rice field view.

Not right in the centre of Ubud, which is good, also as it is 5 minutes by taxi or take the shuttle of the resort. We will definitely come back to Suly!

Room Tip: - Rice field view rooms are great! - If older / difficulties with walking; please ask for a room w...
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  • Stayed: August 2012, traveled with friends
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Thank Cynthia123456789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2012

We booked into Suly Resort after reading the reviews. We booked a standard room as this was all that was available as everything else was booked out. The room was in the new building and quite big but the bathroom was tiny. The bathroom also felt dirty as the walls were just plaster that hadn't been painted. Unfortunately the aircon was broken which we reported and they sent someone straight away but it still didn't work. The room has a ceiling fan but it wasn't over the bed so it was very warm for sleeping. We reported the aircon again the next morning and asked if they couldn't fix it if we could move rooms. They assured us they would get it fixed that day. We reported it again that night when we got back and after several phone calls just gave up and no one ever came back to fix it. The place is run by the students who are all very friendly and lovely but when it comes to a problem, there is no one there to help.
The shuttle bus service was good and the bemo's also run past into Ubud but the resort is much further than the 2km they advise. If I had known it was so far I would never have stayed. There are 2 restaurants at the resort and breakfast appears to vary depending on what restaurant you are allocated. We were at the smaller one outside the newest building which was fine. There was a small buffet with asian options, egg station to get fried eggs or omelet and you could also order pancakes. Plus there was fresh fruit, juice, tea and coffee etc so plenty to eat. Hearing other comments the main restaurant is al-a-carte and some complained it wasn't enough.
Just outside the resort is Babi Guling Restaurant that mainly features pork dishes and if you head up the road a short walk is Bernadette Waroeng which specialises in Beef Rendang and asian dishes. After reading reviews we headed to Bernadette and it was fantastic! The Beef Rendang was delicious and all the food was beautifully presented. Bernadette made us feel very welcome and also offered she can arrange transport from Ubud if you want to dine there. I can highly recommend eating here. Babi Guling is ok if you are a meat lover! My husband thoroughly enjoyed it but I didn't really as I only eat a bit of meat and like it lean not fatty.
They do have meditation, yoga, spa/massage and 2 pools so if you are looking to use these facilities and are not wanting to head out, it maybe okay but if you are looking for a base to explore Ubud and the surrounding area I would suggest you are best to stay elsewhere.

Room Tip: Pick another hotel!
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  • Stayed: July 2012, traveled as a couple
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2  Thank Jo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Suly Vegetarian Resort & Spa

Address: Jl.Cok Rai Pudak, Br.Yangloni, Peliatan, Ubud 80571, Indonesia (Formerly Suly Resort Yoga and Spa)
Phone Number:
Location: Indonesia > Bali > Ubud > Peliatan
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
Ranked #3 of 4 Hotels in Peliatan
Price Range: $18 - $47 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Suly Vegetarian Resort & Spa 3*
Number of rooms: 59
Official Description (provided by the hotel):
Suly Resort offers an oasis of tranquility with extensive tropical gardens and views out over Ubud’s rice fields. Suly is the perfect place for retreats and getting away from the pressures of everyday life. Under new management since May 2017, the resort welcomes guests who are looking for the perfect place from which to explore Ubud and the surrounding areas. Suly Resort serves exclusively vegetarian and vegan cuisine, reflecting our emphasis on health and well-being. We have two pools and extensive yoga and meeting facilities. Experience our special 10,000 steps walk through the rice fields as well as one of our guided meditations in this magical environment. ... more   less 
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Also Known As:
Suly Hotel Gianyar

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