After reading all the good views, I happily booked my reservation through a website, asiarooms.com, and my booking was confirmed. But when we arrived, we were told by the staff that resort was fully booked, and that they only have rooms on the next day. You can imagine the frustration after travelling 1.5 hours from Nusa-Dua to be told that my confirmation was late, although the booking was already confirmed by asiarooms.com. We were also told that the fault was not of the management and we were told to take another resort that's not to our liking. And the nerve of the sales rep to reply us in a rude manner that if we do not wish to take the alternative resort rooms that was obviously worse off, we can sleep on the reception couch!!! I'm a frequent traveller and never once have I experienced such uprofessional and appaling behaviour from any resort staff. All the greetings and smiles are routinely practiced, but once there's a predicament like this, the ugly head rears out, and the true colors shows itself. But luckily for us, the resort owner Ari, a plesant woman in every way helped to save our honeymoon from a step to being disasterous. She was able to accomodate us in a villa on another resort was just splendid. Overall the tepi-sawah resort is in everyway as described by many reviews minus the service. Thanks Ari for saving my day.
- Official Description (provided by the hotel):
- Bebek Tepi Sawah Villas is located south east of ubud, about 2 km to the citi center, and 27 km from the international Denpasar Ngurah Rai Airport.25 units exclusive luxury villas, mix design of traditional with modern touch facing to the rice field and beautiful tropical garden view.Free shuttle service to ubud citi center at anytime from 9am until 10pm, provide you with 2 public big swimming pool, arts gallery, spa, and the most famous restaurant of Bebek Tepi Sawah Restaurant and the Crispy Duck menu ... more less
- Reservation Options:
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- Also Known As:
- Tepi Sawah Villas Hotel Ubud
- Tepi Sawah Villas And Spa
- Tepi Sawah Hotel
- Tepi Sawah Resort