First off, the staff at this motel were helpful and responsive when I requested a room change. I really appreciated that. There is a refrigerator in the room which is always terrific.
The primary downside, and it is HUGE in my estimation, is that stale smoke pervades everything. I mean everything.
I was first taken to a second floor room and could not even enter the room it was so layered with the smell of cigarettes. Then given a room on the first floor (which is non-smoking), I still smell smoke. I have been here 1.5 hours and had the room door open the whole time in a very lame attempt to pull in some fresh air. (?!)
One of the front desk employees, while kind, weakly suggested that "people still smoke in the non-smoking rooms". Ok, come on now.....it's 2013 and you run an establishment where people breathe and sleep all night in a century in which smoking is known to kill. You can't keep part of the hotel entirely smoke-free?
I travel around Kentucky a lot for work, as well as all around the world. I have not encountered a place with such polluted air for as long as I can remember. It's disgusting and simply not acceptable for taking care of guests' health. Get on it, Best Western.
- Official Description (provided by the hotel):
- I am very excited to announce we are changing brands and beginning a remodel at our facility. We have already began on the exterior with new landscaping. We will begin painting the exterior in the near future. The interior will begin in September 2014. This will involve removing the existing wall paper and using a knock down plaster and paint to give the rooms a fresh new appearance. We will be removing the existing carpet and laying down a wood pattern vinyl flooring with carpet around the beds only. The existing staff will remain to provide the same great service. David B. Stone General Manager ... more less
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- Also Known As:
- Best Western Danville
- Danville Best Western