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“Usually better than a 3 - could have even been a two this time.”
3 of 5 bubbles Review of First Watch

First Watch
Price range: $0 - $10
Cuisines: American, Cafe, Diner, Healthy
More restaurant details
Restaurant details
Good for: Kids, Families with children, Dining on a budget
Dining options: Lunch, Breakfast, Brunch, Highchairs Available, Seating, Takeout, Waitstaff, Wheelchair Accessible
Description: First Watch specializes in delicious creations freshly-prepared to order. Their fresh, award-winning Breakfast, Brunch and Lunch dishes are made using only the best ingredients without the use of heat lamps or deep fryers. The best part is their creative menu features traditional favorites like omelets, pancakes, salads and sandwiches.
Florence
Level Contributor
303 reviews
184 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
“Usually better than a 3 - could have even been a two this time.”
Reviewed October 12, 2013

They are expanding and working on the window shades - but it was HOt hot hot waiting to be seated. The service was SO SLOW... Took forever to have someone come to our table, then the food was like forever before showing up. Again, usually better than what we had yesterday but it seemed as if they were short handed to support the volume.

Seemed like it was lacking the normal manager on duty.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica R, Guest Relations Manager at First Watch, responded to this review, October 17, 2013
Jennifer B - Thank you for visiting and sharing your feedback. We are very sorry this is the service you had during your meal. The experience you describe here does not meet our high standards and your comments will be addressed. We do hope you give us another chance in the future to earn back your trust!

Jessica, First Watch Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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38 reviews from our community

Visitor rating
    14
    13
    8
    1
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
New York City, New York
Level Contributor
39 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Great food, but they need window shades”
Reviewed October 10, 2013 credit card Amex Card Member Review

Rather than having yet another chain hotel breakfast, we drove the four miles to this First Watch location. To say it's bright and airy is a major understatement. The almost floor to ceiling windows face south, and the morning sun pours in through them with only partial relief provided by the (hopefully) temporary partial window shades. Assuming they address this issue soon, the experience will be much more enjoyable. We had a great breakfast, but the glare made it almost unbearable.

Visited October 2013
Helpful?
Thank Kevin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica R, Guest Relations Manager at First Watch, responded to this review, October 17, 2013
Kevin O - Thank you for making the trip to our place for breakfast! We are very happy you enjoyed your meal with us. We want to make sure we provide the best overall experience possible, so we will share your concerns about the sunlight with the team. We hope to see you back the next time you're in the area!

Jessica, First Watch Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
920 reviews
690 restaurant reviews
common_n_restaurant_reviews_1bd8 322 helpful votes
“Disappointing Cooking”
Reviewed June 12, 2013

Recommended by family we were attracted by bright ambiance and pleased by free Internet. But when each omelette arrived we found ourselves taking a few bites and leaving the rest; tasteless. Toast arrived hard and burnt. A few minutes later the replacement toast arrived cold. Both slathered with unrequested butter. On the other side of the table, the English muffin arrived way under toasted, cold, also with butter applied.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MarshBruce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica R, Guest Relations Manager at First Watch, responded to this review, August 26, 2013
MarshBruce - We are very sorry to hear this is the experience you had with us. The omelettes and toast you describe here do not meet our high standards and we will share your comments with the culinary team.

Jessica, First Watch Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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