We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Location, Needs Updating”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)
Ranked #3 of 9 Hotels in Covington
Grand Rapids, Michigan
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Excellent Location, Needs Updating”
Reviewed June 17, 2014

The location of this hotel on the Ohio River overlooking downtown Cincinnati is perfect. It's an easy walk or drive to restaurants, ballgames and attractions in both Cincinnati and Northern Kentucky. Get the room with a view of downtown. It's a few dollars more but well worth it.

This hotel is great for kids. The staff was very friendly to my brood of four little ones. Breakfast is adequate, the kids probably enjoyed it more than mom and dad.

The downside is that the decor in the hotel is dated. A lot of people have commented on that here, with the hotel manager claiming for two years there are updates coming. At what point does are those claims no longer believable? While dated, at least the rooms are clean.

Room Tip: Always choose the river view.
See more room tips
  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Notliberal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyrc, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review, June 23, 2014
Thank you for taking the time to review our hotel. Our property and brand goal is to exceed our guests’ expectations--and I am disappointed that we were unable to completely meet your expectations for your stay with us. In your review, you bring up some great points that we are currently looking into. In regards to updating---we're already on our way. In fact, our property will be undergoing some guestroom and commercial area renovations in the near future to address the concerns you shared. It is also important to point out that in my last several years as General Manager we've completed many, many upgrades to the hotel, some may not be as visually apparent as others but your voice is definately heard!

Thank you again for sharing your experience. I do hope to have another opportunity to serve you, if your travels bring you back to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,213 reviews from our community

Traveler rating
    415
    364
    244
    122
    68
See reviews for
410
277
25
343
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (199)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Loveland, Ohio
1 review
Reviewed June 17, 2014

Embassy Suites is a great place to host any celebration party! We just attended a surprise retirement party and it was wonderful! The staff was very helpful, and room was just perfect. The food was very good too!!

  • Stayed June 2014, traveled with friends
    • Value
    • Service
Helpful?
Thank mjweisert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyrc, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review, June 23, 2014
Thank you for the positive comments you shared concerning your recent stay at the Embassy Suites Cincinnati RiverCenter and Marge's surprise retirement party! The staff loves to serve and its very rewarding to hear that you enjoyed both our hotel and the Northern Kentucky/Greater Cincinnati area! Enjoy the warm summer days and come back and see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loveland, Ohio
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 17, 2014

I was very pleased with the room layout and accommodations (audio/visual, lighting, room comfort, staff, and horde’vours). The horde'vours were really neatly created for the event. Parking garage directly under hotel for easy access.

Room Tip: Try to get a room view of the City of Cincinnati!
See more room tips
  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lwimmert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyrc, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review, June 23, 2014
Good afternoon and thank you for the positive comments you shared concerning your recent stay at the Embassy Suites Cincinnati RiverCenter! We appreciate you sharing your comments for others to read and I know the guest of honor appreciated your attendance! The staff loves to serve and it is wonderful to hear that you enjoyed hotel and the special event you attended! Have a safe summer and we look forward to having you back to see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lebanon, United States
1 review
Reviewed June 17, 2014

This hotel was very clean with great amenities, from the evening reception to the great breakfast. The bed was very comfortable and loved the layout of the suite. I would highly recommend to family and friends.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyrc, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review, June 23, 2014
Thank you for the positive comments that you shared concerning your recent stay at the Embassy Suites Cincinnati RiverCenter! The staff loves to serve and it is rewarding to hear that you enjoyed both our hotel and the Northern Kentucky/Greater Cincinnati area! Enjoy your summer and we hope you come back and see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, United States
1 review
Reviewed June 12, 2014

The disgusting smoke smell in this room kept me up all night. The mattress smelled horrible. The ventilation smelled bad. The room ruined my trip. I didn't sleep at all. I didn't even unpack because I was worried my clothing would smell bad in the morning. RECOMMENDATION: Go somewhere else!!

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Carla S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyrc, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review, June 16, 2014
Thank you for your recent review of this hotel. At our property, we often utilize guest reviews to help us improve our hotel operations. I have reviewed your feedback with our hotel management team and are now actively taking steps to freshen our guestrooms. We appreciate your time in reviewing our hotel and look forward to serving you during your next visit to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clarkston, Michigan
Level Contributor
173 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed June 11, 2014

Stayed here for one night. The rooms were quite nice and very comfortable. The property is right on the river and next to the bridge that crosses over into Cincinnati. Attended the Wednesday night and Thursday afternoon games at Great American Ballpark. It was just a short pleasant walk from the hotel to the baseball games. The breakfast at the hotel was one of the best I've ever had at a hotel. I would recommend the Embassy Suites and I would stay here again.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jagoodbar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyrc, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review, June 16, 2014
Thank you for your positive remarks concerning your recent stay at the Embassy Suites RiverCenter in Covington KY! I'm very happy to hear that you enjoyed yourself and that the hotel met your expectations! When your future travels bring you to the Northern Kentucky/Greater Cincinnati area, we again look forward to serving you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Kentucky
Level Contributor
102 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 9, 2014

Our family stayed at this property over the weekend for a business trip which included family of staff and board members. The property is located downtown which is both a plus and a minus. The location makes it difficult to "get to" but is very handy for things such as the Great American Ball Park, which is actually within walking distance. The hotel is clean and the common areas are welcoming. The breakfast, which is complimentary with the room, is pretty good. The items were a little cool the first morning but were hot on the second morning. The waitress was very friendly and accommodating to our requests for soda instead of juice. As with all Embassy Suites, the rooms were large and comfortable. We found the bed to be extremely comfortable for a hotel. There was a large wedding and reception the first evening of our stay and the noise level in the lobby area was very, very loud until at least midnight. Thankfully, we were not able to hear the noise in our room. This was our second visit to this property and we would stay there again.

Room Tip: Chosing a room further from the conference room areas on the first floor will help decrease the nois...
See more room tips
  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bonk56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyrc, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review, June 16, 2014
Thank you for your positive comments concerning your recent stay at the Embassy Suites RiverCenter in Covington KY! You will be happy to hear that we are looking into a product upgrade in the near future and listening to comments such as yours as ways in which we can improve. Again, thank you for your remarks...we look forward to serving you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Covington
Show Prices
Show Prices
Show Prices
Central Business District
Hilton Cincinnati Netherland Plaza
Central Business District
Hyatt Regency Cincinnati
Hyatt Regency Cincinnati
#10 of 50 in Cincinnati
1,218 reviews
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)

Property: Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)
Address: 10 E Rivercenter Blvd, Covington, KY 41011-1508
Phone Number:
Location: United States > Kentucky > Covington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Covington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY) 3.5*
Number of rooms: 226
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, TripOnline SA, Orbitz, Hotwire, Travelocity, Priceline, Cancelon, Hotel.de and getaroom.com so you can book your Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Cincinnati
Embassy Suites Covington
Covington Embassy Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing