I usually stay in Cincinnati, but had trouble getting a reservation, so stayed here this week. The location isn't bad - at the base of the Roebling Bridge in Convington - an easy walk or drive over to downtown. The parking garage is a bit claustrophobic with very narrow parking spots. The lobby etc. is standard Embassy Suites decor. The breakfast buffet isn't bad, but I strongly suggest the cook to order eggs vs the prepared scrambled eggs from the buffet, that had a very unusual consistency - a bit gelatin-like. Enjoyed the daily complimentary happy hour with light snacks. The rooms are fairly dated and worn, but overall are not too bad - again, standard Embassy Suites. The cleaning standards seem a bit lax, as does the maintenance. I was in room 213, which has a very strong musty odor and the air conditioning does not seems to work (thermostat was set at 62, but the room was never any cooler than about 74). I reported the issue on Wednesday morning and a maintenance card was left in the room later that day indicating that they fixed the issue by turning the temp down! of course, that did not fix it. I called again and asked for it to be fixed on Thu - nobody ever showed up. Very disappointing service from this perspective. From a housekeeping perspective, this hotel - like many others, performs MINIMAL cleaning if you stay multiple nights. Overall, it's not a bad value with the free breakfast and cocktail hour. Rooms are serviceable and acceptable. The rooms do have a refrigerator, which is nice for a longer stay.
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- Also Known As:
- Embassy Suites Hotel Cincinnati
- Embassy Suites Covington
- Covington Embassy Suites