To start, my mother had gave me a gift certificate she had purchased on restraunt.com Food was mediocre but what we expected as we have ate there before. Server was nice, Leroy, I believe. We ordered two meals and dessert. When we got up front to pay, the apparent owner was checking people out, where he informed us they no longer took those gift certificates. I asked how they could do that with no explanation other than we should have known..... but how nobody knows. Unless you read, the small sign at door but regardless of a sign, how can you not accept a gift certificate? I asked for the owner, he said it was him and I told him I was surprised he didn't care about his customers anymore than that, he just asked how I was paying and wanted rid of me. Very disappointing in no sympathy or compensation at all. Could have at least compd dessert or something. Definitely won't be back. Encourage you to check out Gondelier Italian in very nearby London, KY.
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