- Room Service
Having a good stay is not necessarily just having big rooms and a good view, the courtesy of the hotel staff, the quality of the facilities all matter.
I felt that Ramada thinks their job is done because they are called as a 'luxurious 5 star resort with amazing view'. I dont think so.
Their people and staff could be more courteous and nice to the customers. For the price we pay, this is the least that i expected.
THe wifi could be faster and better and they can provide it free!
Too many small things just destroyed it for me, but probably i had a higher expectation.
Thank you for taking your time out for writing a review. I regret if your stay has not been as per your expectations. If you could write to me at email@example.com and elaborate your experience with the staff, I can take corrective steps.
The WiFi in the resort is free. There is no charge for usage. If you have been charged for the WiFi, I request you to send me the copy of the bill and we will refund the amount.
We had some difficult nailing down the exact location of the Hotel. Our cab driver was given wrong directions, and there was plenty of back and forth, before finding the place. The interiors, looked like they were wearing out, but some sweet talk with the reception, got us a better room.
The pool isn't that Superb (though advertised Longest), and is more of a narrow Long drain, causing people to bump into each other.. The property overlooks the lagoon and has a fantastic view, but then the staff did nothing to repel all the mosquitoes in the area. What more can you expect more of a Lagoon, as a location.
Staff are very friendly, and service is what you can expect for the price. Ideal location for a romantic getaway, provided you bring your own mosquito repellant.
I thank you for writing a review on our resort.
To a large extend we try to curb the mosquito menace by constantly keeping the area clean and fogging in the evening. While these measures have only a few hours effect, we always advice that when you travel anywhere in India to carry your own mosquito repellant.
We do provide the repellant at the front desk albeit at the cost price.
Stayed at Ramada with my husband and 2 year old son. The experience was awesome. Right from the check-in to check-out it was a hurdle free experience. Huge spacious rooms, well equipped bathrooms, beautiful pool, well stacked mini bar, great views, great food, awesome staff. The place was even more beautiful than it is in pictures. Must visit for all who plan to be in Kerala n want to just sit back and relax watching the sun rise right from their bed.........love to be back.
We would like to thank you for sparing your valuable time in giving us your feedback. We are glad you had a comfortable stay at our resort and the food & services were up to your satisfaction.Thank you for staying with us and we look forward to having you back at Ramada Resort.
To be frank i was shocked to see this architecture in Kerala... its really amazing wonderful fantabulous... i went to this resort for a night stay with my brother & cousin... had a great time in the infinity pool... spent more than 4 hours in the pool during my one night 2 days stay here. i think the entire material used to construct this hotel is imported ,.. Right from the check in the process was so smooth... Super rooms with spring beds, enjoyed half an hour hot water shower in the bathroom ) good food and the spread for breakfast was really wide & good. i give stars for this property ... Will come back with my family shortly ..Sure that my kids are gonna have a good time here. Thanks Ramada Kochi for making my stay a memorable one.
Dear Guest ,
We would like to thank you for sparing your valuable time in giving us your feedback.We are glad you had a comfortable stay at our resort and the food & services were up to your satisfaction. Thank you for staying with us and we look forward to having you back at Ramada Resort.