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Best Western Columbia
Ranked #1 of 2 Hotels in Columbia
Certificate of Excellence
Reviewed April 9, 2014

Very friendly staff, Professional demeanor. Clean and well kept. Would recommend this to anyone in the area. Breakfast was very good. (need to change brands of coffee the current one is not very good. Room was spotless (some of the plumbing needs to be updated) but very clean. very good internet connection.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Best Western
1  Thank Deborah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAVI G, Manager at Best Western Columbia, responded to this reviewResponded April 22, 2014

Thank you for the great comments. We certainly appreciate it. On behalf of the town I would like to welcome you to Columbia! We hope you enjoy living here and continue to use our hotel for anyone coming to visit you.

The staff has worked hard and seeing a review like yours makes it all worthwhile!

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243 - 249 of 299 reviews

Reviewed April 7, 2014

First of all, I am a little late getting my review on here, but better late than never..
I had the pleasure of staying at this Best Western several weeks ago. My brother and I were very pleased with the cleanliness of the rooms and the free hot breakfast. The rate wasn't bad either. We stayed for three days, and every day the service was excellent! Any questions I had were always answered, and so was my request for more Kleenex and towels. All staff was very friendly and courteous at all times. The staff member I spoke with the most was Annie. She always had the biggest smile on her face where ever I saw her. I felt like she was family by the time I left there. That really makes a difference!
All In all.. I give this Hotel 5*. I really enjoyed my stay here, and When in the area again I will come back to this Best Western. I would recommend this Hotel to anyone staying in the area looking for clean rooms, free breakfast, and free Wi-Fi.

  • Stayed: February 2014, traveled with family
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1  Thank william f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAVI G, Manager at Best Western Columbia, responded to this reviewResponded April 22, 2014

We certainly appreciate the "better late than never" review. We are thrilled you enjoyed our hotel. Many of our guests enjoy the free breakfast with eggs, bacon, waffles, biscuits and gravy, and more! We take a lot of pride in the cleanliness and condition of our property. We are glad you noticed these things, it makes us feel good. Lastly thank you for your comments about Annie, she has been recognized for this and greatly appreciates the kind words.

We hope to see you again soon!

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Reviewed March 31, 2014

The hotel looks newly decorated with paint, carpet, furnishings. Our room was very clean. Free internet service in room. The lobby and breakfast area was clean. Breakfast included a variety of things: scrambles eggs, bacon, sausage gravy, Yoplait yogurt, biscuits, muffins, bagels, Danish, hot & cold cereals, apples, bananas and make your own waffles. Drinks included coffee, milk, apple & orange juice. Very nice hotel for the money! The staff at the check-in desk was very helpful!

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Best Western
Thank Teresa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAVI G, Manager at Best Western Columbia, responded to this reviewResponded April 22, 2014

Thank you for noticing the recent upgrades to the property! We strive to maintain a modern and comfortable hotel at affordable prices. We are happy to know we are accomplishing that!

Please come stay with us again!

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Reviewed March 30, 2014 via mobile

The only bad thing is it has outside doors. Everything else is good. Rooms are quite nice and roomy. Bed was very comfortable. I had a smoking room but could not smell any sign if smoking. The breakfast was fine and the staff was very accommodating.

Stayed: March 2014, traveled on business
Thank Kirby P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAVI G, Manager at Best Western Columbia, responded to this reviewResponded April 22, 2014

Thank you for review. We are glad you enjoyed your stay with us!

We invite you to come stay with us again!

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Reviewed March 14, 2014

Our stay at the Best Western in Columbia, Kentucky was very nice. I would definitely recommend this hotel to friends and family as a place to stay. The staff was very helpful and the rooms were really clean. The beds were comfortable as well.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Best Western
2  Thank 185sharonb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAVI G, Manager at Best Western Columbia, responded to this reviewResponded April 22, 2014

Thank you for the kind comments about our service. Sometimes the staff deserves a pat on the back! We truly care about the cleanliness of our hotel rooms and we are glad we impressed you!

We hope next time you come to visit us we can earn a 5 bubble review!

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Reviewed March 4, 2014

Don't usually stay at Best Western hotels as they can be quite variable, but chose this one as there is limited accommodation in the area. Had a very good welcome when we arrived - cold and icy outside and warm and welcoming inside! Philip really looked after us and even though this isn't a 5* hotel, the service certainly was. Rooms were adequate and good value with a few items being somewhat tired, but at this price range, I would certainly stay again and will do when next in the area.

  • Stayed: March 2014, traveled on business
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Thank dmmcrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAVI G, Manager at Best Western Columbia, responded to this reviewResponded April 22, 2014

We are glad you stayed with us and appreciate the positive feedback! Thank you for the positive comments about the staff's service, I will definitely pass along the good news!

We hope to see you again when traveling in the area!

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Reviewed March 3, 2014

They charge more at this hotel than at other Best Westerns and less amenities here...Don't understand why. We stayed at Marion IL with all the amenities and full breakfast menu for a lot less and we loved that one. Was disappointed in this one cause of outdoor pool ...to cold and not open and was a repeat customer with no other discount for staying here in less than 1 month.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank ccawalleye2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAVI G, Manager at Best Western Columbia, responded to this reviewResponded April 22, 2014

We are sorry for not meeting your expectations. We try to offer as many as amentites as we can. Most guests are impressed with our facilities considering the size and location of the hotel. Our pool and hot tub is open from Memorial Day to Labor Day like most hotels in Kentucky.

We hope to accommodate you again when traveling in the area. If there is anything we can help you with please call Philip our Operations Manager and he will take very special care of you!

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Additional Information about Best Western Columbia

Address: 710 Bomar Hts, Columbia, KY 42728-1563
Phone Number:
Location: United States > Kentucky > Columbia
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Columbia
Price Range: $83 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Columbia 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Columbia Best Western

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