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“Best Stay in Columbia”

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Best Western Columbia
Ranked #1 of 2 Hotels in Columbia
Certificate of Excellence
KY
Level 6 Contributor
134 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Best Stay in Columbia”
Reviewed September 3, 2013

This property was clean and convenient since I had business in the area.
The clerk at the desk was unprofessional calling me "Hun" multiple times upon check in. The clerk also insisted there were no non smoking regular non handicap rooms available though I had reserved such room and there were only 7 cars on the parking lot at 10:00 PM. So I was placed in a handicap non smoking room.
The carpet was worn but clean. The bathroom was clean. The towels were thin and small. The mattress was lumpy in need of replacement.
The breakfast was basic.
Next time I will drive 20 miles to Campbellville KY for more choices and hopefully a better property in which to sleep.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pegrw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAVI G, Manager at Best Western Columbia, responded to this review, September 19, 2013
Thank you for staying with us. We certainly appreciate your comments about our clean hotel and convenient location. As we travel to different parts of United States, we hear different slang in different parts. In the south, it is quite common to use the word “Hun”. However, we will train our staff to refrain from saying that in future.A nearby Lindsey Wilson College often has ball games and they travel by bus. We keep our promise and commitment to every guest for their reservations. Even if there are only 7 cars in the parking lot, we must hold the reserved rooms for the bus that arrived late, as the rooms were paid for.Please accept my apology that we were unable to meet your expectations. The carpet in every room is brand new and we have never had an issue in past 1 year since new carpets installed. Thank you for mentioning the clean bathrooms. Our towels meet the Best Western standards and again, never have heard any comments prior to this. Our beds are also new and have not heard any comments from any other guests.Our breakfast includes do-it-yourself waffles, muffins, bagels and cream cheese, bread, butter and jelly, bacon or sausage, eggs, biscuit & gravy, at least 2 types of fresh fruit, at least 2 types of cereal, at least 2 types of juices, coffee- regular and decaf, hot tea, and yogurt. We have had nothing but positive comments in past 6 months since we extended our breakfast to these items above.We regret that we were not able to meet your expectations. We invite you to come stay with us again.. We are in the hospitality business and we would like for you to be happy.
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254 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Appleton, wi
Level 5 Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 18, 2013 via mobile

We stayed here for a stop through. It was very clean, staff was great and accommodating, bkfst was average but what we needed. The outdoor pool was pretty dark at night so we didn't t swim. Tis place is right off the hwy, and close to at least 5 eating places(fast food)

Stayed August 2013, traveled with family
Helpful?
Thank smileyface21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAVI G, Manager at Best Western Columbia, responded to this review, September 19, 2013
Thank you for staying with us - we certainly appreciate your comments. We apologize for the pool light timer, that went out of order one evening, but was repaired the next morning by the maintenance staff. Just for your information, our outdoor pool closes after labor day weekend for the season.We invite you to come stay with us again.
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Rio Rancho, New Mexico
Level 5 Contributor
70 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 29, 2013

I visit the area almosy every summer and find this location to be centrally located for my needs and a very comfortable place to stay. The motel location also has a swimming pool that is an added plus and diversion to a to the hot days of summer.

  • Stayed July 2013, traveled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAVI G, Manager at Best Western Columbia, responded to this review, September 19, 2013
We greatly appreciate your recommendation of our hotel. It is people like you giving a pat on the back, makes the employees work even harder, to try and exceed the expectations of the guest.Please come and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrodsburg, Kentucky
Level 4 Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 15, 2013

Rooms were clean, plenty of food at breakfast and outdoor pool was nice.
The only knock was that they wanted to charge me $99 at check in because there was a baseball tournament going on in town. I explained that the internet rate was $79 but the lady would not budge and proceeded to tell me that I could always go to the only other motel in town if I did not want to pay the $99.
I then asked her if I could use the lobby computer and proceeded to make my reservation online for the $79 mentioned above.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shannon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAVI G, Manager at Best Western Columbia, responded to this review, September 19, 2013
Thanks for your comments. We certainly appreciate it. As with almost all hotels across America, our rate depends on the Arrival date, Number of People, Type of room and Length of Stay.I am Glad that you were able to get the lower rate. I recently visited Luxor Hotel in Las Vegas. At the Desk they had $100 rate but the rate was much lower online. More and More hotels are moving towards lower rates on line for ease of check-in and a guarantee for the hotel that the room is sold ahead of time.I recommend making reservations in advance if your plans are firm to get the best possible rate.Look Forward to seeing you again soon.
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Level 6 Contributor
100 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 14, 2013

The room was clean. The beds and pillows were very comfortable. The room included a refrigerator and coffee pot but no microwave. Free wifi was available and worked decently. There was a free hot breakfast which included gravy, biscuits, bacon and eggs. I thought it was okay, however, my husband said he thought it lacked in taste and considered it "pitiful". The desk clerk was very friendly and helpful with giving directions. Downside: sink was slow to drain, pool needed cleaning and there were lots of flies in the jacuzzi. This motel was pricier than what we typically like to pay but was standard cost for Best Westerns.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D1a9v5i5d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prestonsburg
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed June 1, 2013

We stayed at this motel while attending a middle school baseball tournament there in Columbia. Although past experiences with this chain created a certain amount of anxiety,regarding what we would find when we arrived, we were very pleasantly surprised. The outside of the building was immaculate, freshly painted and very neat, and the inside was the same. The rooms were clean, fresh smelling and the beds were comfortable. The staff were very friendly and attentive. Definitely will recommend this hotel to people looking for a place to stay in Columbia, KY.

Room Tip: Rooms on the back side are quieter.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nlns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brown City
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 16, 2013

I was in town for softball tournament at Lindsay Wilson College so this was the most convenient place to stay. Hotel was average. Staff were very friendly. Breakfast was very good but breakfast area is very small.

Room Tip: There are not elevators to the second floor - so if you have difficulty with stairs you might want t...
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sebeals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Columbia

Property: Best Western Columbia
Address: 710 Bomar Hts, Columbia, KY 42728-1563
Phone Number:
Location: United States > Kentucky > Columbia
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Columbia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Columbia 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Columbia Best Western

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