I booked through a popular discount service and requested a room for 2 adults and 2 children. When we arrived the room that was reserved contained only one queen bed. I requested a room with 2 beds to accommodate the number of individuals on the reservation, the management refused without an additional amount money. There were only 3 cars in the parking lot at 10pm so they could have easily changed the room. The manager came out from behind the counter and confronted me about my request. He said he would lose money which I do not understand as the number of people for the reservation was clearly identified. This establishment uses the discount service to entice people to stay and then they do not reasonably fulfill that contract.
- Official Description (provided by the hotel):
- Motel 6 Cave City, KY is conveniently located less than 1 mile from Dinosaur World. Other nearby attractions include American Cave Museum and Jesse James Mini Golf. Enjoy free Wi-Fi available in all guest rooms, outdoor sparkling pool and truck parking. ... more less
- Reservation Options:
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