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“Fabulous Views!”
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Review of Villa Andaman

View over looking the Andaman sea
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View over looking the Andaman sea
Villa view from the Andaman sea Villa by night
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Very good
19 reviews
View over looking the Andaman sea
Villa view from the Andaman sea
Villa by night
Private pool by day
Private pool by night
Bedroom 1
View from Bedroom 1
En-suite bathroom in Bedroom 1
En-suite shower in Bedroom 1
Bedroom 2
En-suite shower in Bedroom 2
Living room
Inside Kitchen
Outside Kitchen
Outdoor dining
Outdoor dining & Terrace
Sala
Carport
Garden steps down to shoreside terrace
Shoreside terrace
Spectacular sunset
Memorable sunset
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Overview
Villa -
2 Bedrooms, 3 Bathrooms, Sleeps 5
Khao Thong, Krabi Town, Krabi Province

Reviews from our community

Very good - based on 19 reviews
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Reviews from our community

Date | Rating
  • English first
  • German first
  • Any
English first
RWW429
Singapore, Singapore
2 reviews
“Wonderful view....but smelt like sewage.”
Reviewed April 11, 2014 for a stay in March 2014

We booked to stay for 5 nights in March with 3 small children. The transfer was good and the driver & greeter both friendly. On arrival, the view was beautiful, lovely and peaceful and the swimming pool looked inviting.
Our first surprise was that the bedrooms were accessed separately & totally independently to each other by sliding patio doors, and that the entrance to the villa was entirely open - no gate. As we had two of our three small children (6 & 4 yrs) sharing a room we were a bit panicked that the only way for us to know they were secure and lock their door was using a key outside.

We were given a tour by the villa housekeeping chap - who was very friendly. After he left we started to unpack and found that the bath wasn't clean and we discovered a large pile of dead flying ants next to the bed in the children's bedroom, with ants all over the place, we also noticed a horrid smell in that bedroom - a cross between damp and a sewage smell. We phoned the housekeeping chap and he came back over with his wife and they cleaned the dead ants and pointed to a diffuser air freshener in the bedroom and said that was what the smell was. We were not convinced but gave them the benefit of the doubt and thought we'd see if it went by next morning...it didn't. And so began the charade every day when we told the housekeeper, they aired the room, sprayed copious amounts of air freshener and left. On our penultimate day we were told finally that there was a drain issue and that it had been sorted.
Unfortunately, we thought otherwise as the smell never left.

We reported it to the reservations company on two or three occasions and they said they would speak to the housekeeping team, (who in turn said he spoke to the owner)...who we had already told, and so it seemed no one ever took responsibility for the problem.

The issue definitely marred what was otherwise a lovely experience.

Would we ever go back / recommend it to our friends...no. The effort in getting ourselves listened to about the smell was painful. No one took responsibility for the problem. A simple 'sorry, there is a problem' would have been helpful. As it is, we resort to leaving our views on trip advisor to highlight our issues to others. As we said, it was probably a simple problem to fix and then would not have left a sour taste in our mouth after we left.

How easy was it to book the property? How helpful were the directions to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: The view
Liked least: The smell of sewage and the lack of customer service
Traveling group: Young Children
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 16, 2014
Thank you for your frank response. We consider any observation ( good or bad ) and act accordingly. Your dominant concern was the malodour. I would suggest my staff assisted you and any remedial action was carried out. However scenarios e.g. Soiled nappies left within the room and more particularly unsupervised toilet activities of two young children for 5 days should be recorded. Could they have contributed?
We would remind you that " leave as you find" is prescient for any villa occupation - perhaps worth remembering next time and avoid the owners expending extra resources cleaning up!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellingborough, United Kingdom
Reviewed March 22, 2014 for a stay in March 2014

How easy was it to book the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The view!
Liked least: The kettle was a bit odd but that was only small niggle, there was nothing else negative..
Traveling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Apr 16, 2014
Yes , the views are spectacular - during the day and especially the sunsets. I will pass on your kind comments to the staff.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Bangkok, Thailand
Reviewed November 25, 2013 for a stay in November 2013
1
person found this review helpful

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: The View
Liked least: Going Home
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Apr 16, 2014
We are pleased the holiday lived up to all your expectations!!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Hong Kong, China
Reviewed November 7, 2013 for a stay in November 2013

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Nov 17, 2013
Thank you for your kind words. I agree it is a perfect place with a service to match. I shall pass on your comments to Nadia who looked after you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 24, 2013 for a stay in August 2013

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Aug 31, 2013
Thank you for your kind comments.....Nadia
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Alkmaar, The Netherlands
Reviewed July 29, 2013 for a stay in July 2013

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The space, view and luxery.
Liked least: nothing, everything was good.
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Aug 31, 2013
I am glad you enjoyed your break and look forward to seeing you again...Nadia
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
MartinaK
Köln
Level 5 Contributor
85 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed March 14, 2017 for a stay in March 2017
Google Translation

Would you recommend this hotel to a friend?   Nein.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 15, 2017
LIEBE DR MARTINA, DANKE FÜR IHRE ÜBERPRÜFUNG FOLGEN SIE IHRE 2 NACHT AUFENTHALT IN DER VILLA.
Auf ANDY
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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