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Baymont Inn & Suites Louisville South I 65
Ranked #2 of 4 Hotels in Brooks
Chicago, Illinois
1 review
“hotel stay”
Reviewed July 22, 2013

on our way to florida,my wife and i stopped , never stayed at a baymont before, we thought we would try it. the price was great, the staff were very friendly. the room was very clean, housekeepers are very good. we were both worried because the hotel is an older hotel, but it was a wonderful stay, except only there were some kind of ball team in , and kids were everywhere. we could not swim because kids were throwing things in the pool and running around, we are senors and were afraid of being knocked down, thats how it is when group of kids get together, you kind of expect it, but what bothered me was the parents, they just let the kids do whatever they wanted to do, or let them run loose in a hotel, these days anything can happen, and to let them run alone in a hotel is crazy, but everything else was great, i will come back, hopefully with no ball teams in. thanks m.dyer

Room Tip: don't know how to pick a good room, just a great hotel, theres one at the baymont in brooks,ky...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mike d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy U, Manager at Baymont Inn & Suites Louisville South I 65, responded to this review, July 24, 2013
Thank you so much for your kind words about our hotel and the staff. We try very hard to provide a clean comfortable hotel at good rates with friendly service and are pleased we succeeded in our mission. We also appreciate your comments about the group we had in house and want to let you know that we apologize that they somewhat disrupted your stay. We are looking at ways to avoid this type of situation in the future by establishing group policies for youth events so everyone can have an enjoyable stay. Safe travels and we look forward to seeing you on your next trip to the Louisville area.
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427 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
1 review
Reviewed July 20, 2013

Stayed here for a baseball tournament in July. Hotel was hot in most of the common areas. The room was comfortable, but small. Beds are advertised as doubles but they are more like a full size bed, and the pillows are terrible. No common area for the team to gather. Breakfast was to be over at 9 and let me tell you the breakfast nazi was giving us "you got five minutes to finish" warnings. No sitting and enjoying your cup of coffee. There is NO elevator!!!! And the doors in the back stairwells don't close all the way, so they are not secure. The pool area was very nice but don't expect to have fun. They told us several times that we were going to splash all the water out off the pool. I'd that even possible in a 50,000 gallon pool???? Overall, I would only recommend this hotel as a last resort. I'm sure that most Baymonts are nicer than this one...

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Skins894
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy U, Manager at Baymont Inn & Suites Louisville South I 65, responded to this review, July 24, 2013
Thank you for your recent review of our property and the staff. We apologize that we were not able to meet your expectations. We value our guests and strive to please everyone as much as possible. Admittedly we are not the newest hotel in the area however we offer clean comfortable accommodations at good rates with friendly service.

We can assure you that our double rooms offer full size beds that are 54" wide which is the standard. As a 2-story hotel, we do not have an elevator, however we are more than happy to help anyone with luggage assistance to their room. We do use our Trip Advisor reports as a training tool and will share them with our entire team including our breakfast staff. Again, we do appreciate your comments. We hope that on your next trip to Louisville, you will give us another chance to not only meet but exceed your expectations.
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Spring Hill, Florida
Level 5 Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 8, 2013

Traveled to the Brooks KY area for a family reunion. Booked a two night stay at the Baymont Inn & Suites and enjoyed location and facilities. The room had plenty of space and with all the necessary amenities. The staff was excellent and very accommodating. They had a wonderful morning breakfast with a great variety of items to choose from. Will stay again when back in the Brooks KY area. There were plenty of restaurants in the area close to the hotel.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank garyfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy U, Manager at Baymont Inn & Suites Louisville South I 65, responded to this review, July 24, 2013
Thank you so much for your comments about our hotel. We certainly hope that you enjoyed your family reunion. We are glad that you loved our breakfast and location. We pride ourselves on having one of the most hospitable staffs in the area and will share your comments with the entire team. We certainly look forward to your stay with us again on your next visit to the Louisville-Brooks, KY area.
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Galveston Island, Texas
Level 6 Contributor
122 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed July 1, 2013

This was one of the most comfortable, clean, freindly stays in a while. The rooms were well-appointed, clean, and many amenities such as iron, coffee maker, hair dryer. The beds slept perfectly, and the morning breakfast was terrific. Staff were very helpful and informative regarding the area. Would highly recommend a stay here.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ParrotLaureateJeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy U, Manager at Baymont Inn & Suites Louisville South I 65, responded to this review, July 24, 2013
Thank you for commenting on your recent stay with us. Our entire team is proud to hear that we were able to exceed your expectations as that is our goal with each and every guest. Again, thank you for your kinds words and we look forward to seeing you on a return trip to the area.
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Cross Plains
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 26, 2013

When we arrived we were informed that they didn't honor the requested room bookings. We had booked 2 King rooms months in advance but they had reserved a single double full room. Fortunately there was another double full available so we ended up with 2 rooms that were OK but not what I booked. Pool was nice breakfast was OK

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank pdjemail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy U, Manager at Baymont Inn & Suites Louisville South I 65, responded to this review, July 1, 2013
Thank you so much for your review of our hotel. We use TripAdvisor reviews as a training tool and will share your comments with our entire team. We apologize for the mix up in your reservation. We hope you that you will give us another chance to show you that this is not the usual if you come through Louisville again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Louisville South I 65

Property: Baymont Inn & Suites Louisville South I 65
Address: 149 Willabrook Dr, Brooks, KY 40109-5254
Phone Number:
Location: United States > Kentucky > Brooks
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Brooks
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Louisville South I 65 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Baymont Inn & Suites Louisville South i 65 Hotel Brooks
Baymont Inn And Suites Louisville South i 65

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