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“Not my first choice for a hotel”

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Baymont Inn & Suites Louisville South I 65
Ranked #2 of 4 Hotels in Brooks
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413 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Covington, Kentucky, United States
Level Contributor
2 reviews
Reviewed October 15, 2012

My husband and I booked a smoking-king room for three nights this past weekend. The photos on the website looked decent and we've had family stay at other Baymon Inn & Suites locations so we thought we'd have a good experience. Wrong! The lobby looks nice and the staff was friendly, but beyond that, it's all down hill. The hall and stairwell carpeting was so gross & it smelled really weird. We felt icky just walking down the hall to our room. Once we got to our room, we were speechless. There were blood stains on the linens, the carpet was extremely soiled, wallpaper was coming off the walls, the curtains were disgusting, light bulbs were out, the chair to the desk was nasty and the love seat was soiled. The cleanest part of the entire room was the bathroom even though we initially thought there was poop on the toilet seat but it turned out to just be burn marks. There was mold growing behind the wallpaper next to the toilet. The carpet was dug up in corners and door ways and we found dog food under the sink. We were in town for a big event and tried to get another hotel room somewhere else but were unable to find a vacancy. So, we had to make the best of it. We bought disinfectant wipes to clean the surfaces of the dresser, nightstand, and head board. (They were soooo gross). My husband wentto the front desk and requested our linens be changed and instead of someone changing them, he was just handed a stack of linens. We changed our bedding, bought a blanket and cleaned the room ourselves. We were booked for 3 nights and left a night early because neither one of us could sleep comfortably knowing how gross our surroundings were. In addition to the nasty room, housekeeping didn't take our dirty towels, give us new cups or empty our ice bucket. We will NEVER stay at a Baymont Inn & Suites ever again. I have photos!!!!!

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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOREST PARK
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 25, 2012

We needed a stop point for a long road trip and the Baymont Inn & Suites looked solid from the highway.
Staff was pleasant and knowledgeable; room was clean & quiet; breakfast was super with lots of choices.
If tired and on the road again, would likely stay here again.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank B W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 24, 2012

Easy access off the I-65 highway ramp, not many places to eat. Cracker Barrel was up the street and a few gast stations in the area. First thing I noticed was the restricted parking that was available. We arrived late evening and was lucky to be able to park under a light in the parking lot. When we entered the lobby we noticed it was clean and a pool area that seemed nice. The clerk wasn't at the desk and we had to wait 10 minutes before the clerk returned to check us in. We received our room key and the clerk was helpful in helping us find area places that would deliver food. Our room was on the second floor and we walked the hall looking for an elevator and was told by another guest that we had to carry our luggage up a flight of steps to the second floor. Upon entering our room we noticed hair on the bathroom floor. Within an hour we started getting itchy throats and noticed pet hair on the bed comforter, we then heard a dog barking. We are both allergic to cats so we slept on top of the covers in our clothes, around 5am we couldn't take the itching and scratching. We checked out and hit the highway to our final destination.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Best4last
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Brooks hotels

SHIPSHEWANA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 18, 2012

Bathroom was clean but the curtians and windows were very dirty. No TV station guide. Didn't have enough towels and wash cloths on several days. Hall outside our non smoking room was very smokey.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank RICHARD G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Louisville South I 65

Property: Baymont Inn & Suites Louisville South I 65
Address: 149 Willabrook Dr, Brooks, KY 40109-5254
Phone Number:
Location: United States > Kentucky > Brooks
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Brooks
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Louisville South I 65 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Baymont Inn And Suites Louisville South i 65
Baymont Inn & Suites Louisville South i 65 Hotel Brooks

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