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“Great place to stay”

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Holiday Inn University Plaza - Bowling Green
Ranked #16 of 35 Hotels in Bowling Green
Reviewed May 2, 2013

This is my second time at this property and the staff is great and the hotel is very nice. The restaurant staff is very friendly as well. Y The rooms are great and the water fall in the lobby is very nice and creates a nice calming affect

  • Stayed: May 2013, traveled on business
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Thank Jan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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186 - 192 of 306 reviews

Reviewed April 29, 2013

This is a wonderful place to stay! The beds are comfortable with down pillows. The indoor pool was great with the kids watching a storm while swimming! The rooms are spacious and spotless. Breakfast is amazing! We will definitely stay here again!

  • Stayed: April 2013, traveled with family
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Thank Jacqueline P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2013

Let me start this off by saying I stayed at this hotel approx. one year ago. Last year when I went to take a shower I found dirty linen in the bath tub. This year booked this hotel for two nights as I was attending some meetings in town at the convention center. I went to take a shower and found the past guests dirty hairy soap still in the shower, makes me wonder how clean the shower actual was. I went ahead and shower, went to the front desk and told them about the issue, they agreed that was nasty and would make a note for housekeeping to take care of it. Later that same day I went back to my room after housekeeping had beeen in, what did I find but the same soap with the nasty hairs on it still in my shower. I went to the front desk and complained they said it would be taken care of, I went out for supper and was gone for a few hours. When I came back the dirty hairy soap was gone, but who knows if they cleaned the tub properyly or not.

Next day I was running a little behind and decided to just make some coffee in my room using the in room coffee maker, this was a mistake as I looked at the coffee pot I found old coffee stains and a pubic hair!! That was enough for me, I will not stay at this location again, if I have to be in Bowling Green again I will stay somewhere else.

I have attached a couple of pictures.

I should say the front desk staff was very nice and seemed to care, the housekeeping staff on the other hand needs to find another line of work or have some intensive training.

  • Stayed: April 2013, traveled on business
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2  Thank Chris40181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BOWLGHIGM, General Manager at Holiday Inn University Plaza - Bowling Green, responded to this reviewResponded April 16, 2013

Chris C -
Thanks for your review, we appreciate you taking the time to let us know of your experience. We have addressed this with our Executive Housekeeper and we will share the content of your review with our Housekeeping staff and utilize this as a training tool. You can rest assured that this was firmly addressed and won't happen again. That is not the standard of cleanliness we have for our hotel and we find it unacceptable. We believe this was an isolated occurrence and apologize to you for any inconvenience. It is our goal for every guest to have a great experience and we are embarrassed that we didn't accomplish that with you.

I sincerely hope that you will give us another opportunity to the next time you are in Bowling Green. Should you grant us that opportunity, you can contact me directly, and I will personally make sure you're taken care of. Feel free to contact me at the hotel.
Best Regards ~ Brian ~ GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

We have stayed at this hotel on multiple occasions. The indoor pool keeps the kids happy and the the rooms are spacious and clean. The staff is friendly and their are some many restaurants nearby so dining is easy. Just one thing to know, breakfast is not free, so if that is important, this may not be the hotel for you.

Room Tip: Elevators are alittle slow, so if you are going to be in and out a lot, get a lower level room.
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  • Stayed: September 2012, traveled with family
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Thank SouthernJewelryGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013 via mobile

Stayed here for one night while passing through the area. The hotel is nice and well kept. Very clean, but the bathrooms are slightly showing their age. We ate in the onsite restaurant and kids eat free if you are a hotel guest. Overall a very good hotel and we would stay here again.

  • Stayed: April 2013
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Thank kmwek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2013

I have been staying at the University Holiday Inn in Bowling Green Kentucky for the last three weeks. The service level and accommodations are above average, The staff has been extremely kind to me and looked after my every need. The property is kept very clean neat and orderly and they even have a free shuttle service for anywhere you might want to go in Bowling Green proper. I wholeheartedly recommend anyone who's doing business or vacation stay to stay at the University Holiday Inn. A full buffet breakfast has been available to me every day and the ability to order specialty items like omelettes or French toast is also available

  • Stayed: March 2013, traveled on business
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Thank Oracle-Bob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2013

Since our daughter goes to Western Kentucky U and we live in Oklahoma (11 hours away) we decided to come spend our spring break with her. Get a great price on rooms thru Priceline for the Holiday Inn. We like this place because it is clean and the location is great. Many eating places are close as is the mall. The staff here is great. We had a water leak our first night and they worked until 10 pm to try to fix the problem. They were unable to fix it so they moved us to a new room. Demerious, front desk, offered us a sweet but since we had 4 staying we declined the king suite for lack of beds. Demerious did give us complimentary breakfast buffets and a free night stay on our next trip. The entire staff is always very friendly.
Our last few nights we shared the hotel with a Glamor Shots contest. This meant alot of Honey Boo Boos running around. They were cute in all their make up but it really mad the elevators crowded and slow running. But this was not any big issue for us.
The maids were very nice. We did not need our room cleaned every day and they always made sure we had plenty of fresh towels. The breakfast buffet is really good except for when the Honey Boo Boos were taking all the food in to go boxes to their rooms. I did not think 'to go boxes' are allowed at buffets. Still the cook did his best to keep food available for us.
We will come back for another stay the next time we are in town!

Room Tip: All the rooms are good. Probably request a lower level room to avoid elevator congestion. The beds a...
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  • Stayed: March 2013, traveled with family
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Thank ItMattersToMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn University Plaza - Bowling Green

Address: 1021 Wilkinson Trce, Bowling Green, KY 42103-2445
Phone Number:
Location: United States > Kentucky > Bowling Green
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Bowling Green
Price Range: $88 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn University Plaza - Bowling Green 3*
Number of rooms: 218
Official Description (provided by the hotel):
The best of Bowling Green, Kentucky is awaiting for you at the Holiday Inn University Plaza. This unique atrium style high rise hotel is surrounded by the links of CrossWinds Golf and adjacent to the Sloan Convention Center. Fabulous restaurants and shops are within a few short blocks. Bowling Greens unique attractions such as the National Corvette Museum, Beech Bend Amusement Park and Raceway, Ag Expo and Western Kentucky University are all within eight miles. Our convenient location is midway between Interstate 65 exit 22 and historic downtown Bowling Green. Nashville International Airport is just over an hour's drive from the hotel's front door. The interior garden atrium of the Holiday Inn University Plaza offers security and comfort to guests who find their room entry visible from the lobby and the public areas of the hotel. All the guest rooms and suites are extra large, tastefully decorated, and equipped with wireless high-speed Internet access, and 40 cable television channels. For your relaxation, we invite you to take a dip in our indoor pool and whirlpool or get a work-out in our health club which features cardio machines and free weights. The Hartland Café offers a quiet atmosphere to meet with friends and business associates as you enjoy an abundant country breakfast buffet. The Atrium Lounge is open seven days a week at 4:30 and specializes in Kentucky small batch bourbons ... more   less 
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Also Known As:
Holiday Inn University Plaza - Bowling Green Hotel Bowling Green
Holiday Inn Bowling Green
Bowling Green Holiday Inn

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