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All reviews parking garage western kentucky university fire pit great hotel college visit shuttle service room was spacious place to stay outdoor pool staff was friendly great room a great stay front desk staff yogurt free breakfast definitely stay here again mammoth cave
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Reviewed August 14, 2018

My spouse and I were welcomed by a pleasant, friendly, and helpful front desk staff. We appreciated being recognized as a brand loyal member of Hyatt's "World of Hyatt" club. Room on 4th floor was clean and smelled fresh. Excellent location next door to campus of WKU.

  • Stayed: August 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hyatt Hotels
Thank jeger95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2018

Great hotel next to College,near restaurants. On motorcycle trip and the gated parking garage wouldn't allow bikes. So the manger gave us 2 of the staff parking spots by the doors for 3 nites. Katie and Kindle at front desk were great. very clean rooms. going back next year.

  • Stayed: August 2018, traveled with friends
    • Location
    • Cleanliness
    • Service
Thank Clara O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2018

Nice room. Great for business or just for a couple. Clean, Comfortable, & good location. I would definately stay here again if in the area. All amenities u need & the prices were very reasonable. Also allowed pets.

Stayed: July 2018
Thank Stacey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2018

Great location for WKU events. Good value with clean comfortable rooms. Good complimentary breakfast. Convenient parking garage. There is a railroad close by so if you are on the backside you may hear the trains.

  • Stayed: August 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank J4174SHwilliamr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2018

We made a reservation for two rooms next to each other and when arrived at the hotel that evening we were told that all that they had left was two rooms on the same floor. Hyatt policy is that they take your request but it is based on what is available at time of check in. So how does this make it a reservation? It's like going into a restaurant and telling the server what you want, and them bringing you whatever the kitchen was making. Yes, our rooms were okay, the air conditioning was quiet, and the breakfast in the morning was nothing special. The bathroom doors are frosted glass so if one person gets up to go at night the other has the light wake them up.

Stayed: August 2018
Thank TheMaven2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoe P, General Manager at Hyatt Place Bowling Green, responded to this reviewResponded September 23, 2018

Thank you for your feedback. While every effort is made to try to accommodate extra requests made through online reservations, due to occupancy and room availability it is not always possible. We do offer a suite which has separate bedroom and sitting room areas, and the sitting room features a fold out couch. This is a great option if you are traveling with kids and would like some privacy.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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