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“Great place”

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Hilton Garden Inn Bowling Green
Ranked #5 of 35 Hotels in Bowling Green
Certificate of Excellence
evansville, United States
Level Contributor
4 reviews
4 hotel reviews
“Great place”
Reviewed March 6, 2014

Love staying there! The breakfast was really reasonable and Good. Great location close to WKU and all commerce. Won't find a better place in Bowling Green. Stay there when ever possible for both business and Fun.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WendyK060710, General Manager at Hilton Garden Inn Bowling Green, responded to this review, March 10, 2014
Thank you for staying with us we hope to see you again in the future.

Sincerly,
Wendy Kublin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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678 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Any
English first
Bowling Green, KY
Level Contributor
105 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed February 28, 2014

My husband and I stayed here one night for Valentine's Day. I was so pleased with everything at this hotel. Check in and check out were a breeze...they even let me check in early (a special thanks to Drue for exceptional service!) Our room was a corner standard king room on the first floor. The room was HUGE...it had very tall ceilings and felt like a room in a fancy mansion! Bed was comfortable, room was clean, and pool/hot tub were great. The staff here takes pride in this place and it shows! We did not stay for breakfast, but it looked really good.

Room Tip: Choose a corner room...they are bigger than a standard room but they are the same price!
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank estesla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WendyK060710, General Manager at Hilton Garden Inn Bowling Green, responded to this review, March 3, 2014
Thnak you so much for staying with us.

Hope to see you again here in Bowling Green.

Sincerly,

Wendy Kublin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, United States
1 review
Reviewed February 17, 2014

I travel about 90 days a year for work and I often stay at this hotel because it falls in my recruitment area. During one travel season, I may stay here 30 nights. Out of 30 nights, I've never had a single bad experience. The staff is always great and I've never had a problem. I'd definitely recommend this hotel to anyone!

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bryan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WendyK060710, General Manager at Hilton Garden Inn Bowling Green, responded to this review, February 19, 2014
Thank you for your kind words. Hope to see you soon.

Sincerly,

Wendy Kublin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Level Contributor
130 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed January 28, 2014 via mobile

Of all the up(per) scale McHotels HGI's are in the toss up of "who's number 1".

BG represents as expected.

Expect library-quiet, tasteful decore and employees that have training in the art of hospitality; I.e how and when to greet customers, ability to make practical service decisions and the appreciation of "speed".

Rooms are nicely appointed. The Kuerig machines are a nice touch as in-room coffee makers are highly suspect anyway.

Neutrogena amenities and outstanding towels make the shower experience nice too.

Beds are firm...I read one review that was more critical than my experience afforded but the beds are also adjustable...at least that's what the POP display card at checkin stated.

Location is a real plus if u want access to decent food; the adjacent Montana Grill is really good!!

I can't comment on the food but it did check pricing and though the HGI of bowling green isn't trying to be inexpensive it really is fairly priced fare. Expect $6 glasses of wine, $10 pp plates and Meh food.

In reality people who are brand loyal to HGIs can get what they expect...maybe on the high-side of that. But to those who aren't quite branded but value the genre, this is a definite try.

If I go back, I will probably argue for a great rate but be happy at HGI BG regardless.



Stayed January 2014, traveled on business
Helpful?
Thank MBA-OGTA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WendyK060710, General Manager at Hilton Garden Inn Bowling Green, responded to this review, February 19, 2014
Thank you for your kind words. I am so glad you enjoyed your stay and look forward to your return.

Sincerly,

Wendy Kublin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Youngstown, OH, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed January 27, 2014

I selected this hotel after performing careful research and review of other's comments. It proved to be just as expected. Front desk staff were quite friendly and accommodating. Fresh towels were delivered daily. Loved the "Business Center" since I didn't bring a computer with me. I was able to use the internet and even print a document that I needed. Parking was ample and well lit. Overall ... A+ experience.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Daniel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WendyK060710, General Manager at Hilton Garden Inn Bowling Green, responded to this review, January 30, 2014
Thank you for staying with us we look forward to your next stay.

Sincerly,

Wendy Kublin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sherwood, Wisconsin
Level Contributor
528 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
Reviewed January 25, 2014 via mobile

Service, starting at the desk, was excellent. The rooms are spacious and the beds are adjustable for firmness, a nice feature. Wi-Fi connection s were good. I thought the breakfast was very good and well above "free" breakfasts at other hotels. We liked the hotel and reserved a room for our return through Bowling Green next week.

Stayed January 2014, traveled as a couple
Helpful?
1 Thank z0607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WendyK060710, General Manager at Hilton Garden Inn Bowling Green, responded to this review, January 27, 2014
Thank you so much for you r kind words. We do aprreciate your buinsess.

Sincerly,

Wendy Kublin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandy, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 20, 2014

The hotel is very nice but the beds are incredibly bad, way too hard. My whole team complained about them and none of us got any sleep. Other than that, the rooms are pleasant and the breakfast was good.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Scott P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WendyK060710, General Manager at Hilton Garden Inn Bowling Green, responded to this review, January 21, 2014
Thank you for taking the time to post your review of our hotel. Our guests comments, both positive and negative assist us in evaluating the service we provide and allow us to continually improve our performance.

I am disappointed that we were unable to meet your expectations for your stay with us. I am so sorry that you found your bed to be uncomfortable. I assure you that we're currently looking into this issue. Our main priority is for the comfort of our guests and will definitely keep in mind your comments to ensure we continue to provide our guests with an exceptional stay.

Your business is extremely important to us and I sincerely hope that you give us another opportunity and consider returning again. In the meantime, if you would like to discuss your stay in further detail, please feel free to contact me. We are always listening to our guests!

Sincerely,

Wendy Kublin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Bowling Green

Property: Hilton Garden Inn Bowling Green
Address: 1020 Wilkinson Trce, Bowling Green, KY 42103-2444
Phone Number:
Location: United States > Kentucky > Bowling Green
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Bowling Green
#5 Family Hotel in Bowling Green
#5 Romantic Hotel in Bowling Green
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Bowling Green 3*
Number of rooms: 133
Official Description (provided by the hotel):
The Hilton Garden Inn Bowling Green is a brand new, 100% smoke free hotel featuring 133 guest rooms. We provide all the comforts of home with in-room refrigerator, coffee maker, and microwave. We provide complimentary internet, Garden Sleep System beds, 32 inch HDTVs, and ergonomic MIRRA chairs by Herman Miller. Our on-site fitness center and pool provide the recreation outlets that all travelers need. ... more   less 
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Also Known As:
Hilton Garden Inn Bowling Green Hotel Bowling Green
Hilton Bowling Green
Bowling Green Hilton

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