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“Overpriced Because it is New”

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Holiday Inn Express Bowling Green
Ranked #14 of 35 Hotels in Bowling Green
Certificate of Excellence
Bentonville, Arkansas
Level Contributor
111 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Overpriced Because it is New”
Reviewed April 24, 2013

Way too expensive for the market. Very new and they are charging for it. Rooms are very clean and nice. You can hear everything people are saying in the hallway. Walls are very thin. Two ,different alarm clocks woke me up from other rooms. Breakfast a little better than most.
There are several other hotels in the area at a much better price.
Bathroom was strange. Very small - toilet and tub/shower and the sink is the entryway to the room.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NWABeachFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Bowling Green, responded to this review, May 9, 2013
Dear NWABeachFamily,

Thank you for taking the time to review our hotel following your recent stay with us. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Please accept our sincere apology for the shortcomings you have experienced during your stay with us.

As for the rates, we provide a competitive rates in the area. It is not our intent to inconvenient our guests instead provide rate options that make sense. Nevertheless, your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for.

I hope this would not deter you from choosing us again in the future.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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176 reviews from our community

Traveler rating
    88
    53
    21
    8
    6
See reviews for
55
48
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Hobart, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 8, 2013

Nice and clean room. Smelled fresh and bathroom was spotless. Close to the interstate. Check in was very efficient as it was late and we were tired. It just took moments to be in our room. Very nice front desk personnel that gave recommendations on attractions in the area. Breakfast was a very nice selection and two employees were attentive to refilling the food with hot entrees and cleaning the tables as it was a busy morning of spring break traffic. Would stay here again.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elizabeth998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed April 4, 2013

this was an OK second choice with a few exceptions. Even though pretty new, we noticed a few things that they lost points on. It's great that our room had a king size bed and mini-fridge and microwave but at another HIE property (in Richmond, KY) we noticed that they placed both behind a thick cabinet door so both the light glaring from the microwave and the noisy hum of the fridge stayed behind that door --- not so at this one and other than unplugging it, as we needed it on, made a fair amount of noise all night. Also, the LCD TV was a nice touch but was unplugged? I could at least reach through and plug it in but why? All the other much more important stuff worked fine so I gave them an average rating overall. Both hotels were packed with spring break travelers so can't totally fault them; just be aware of the both and if it bothers you I'm sure they'll switch if other rooms are available --- these guys were sold out otherwise may have tried. We now like the better way that by passes Bowling Green through ATL so perhaps won't be visiting here again anytime soon.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank late74C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Bowling Green, responded to this review, April 17, 2013
Dear late74C,

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
illinois
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 29, 2013

Even though this appears to be a new hotel, I was not comfortable here. Our air conditioner was noisy and rattled all night. The mattress was very soft and the fitted sheet did not seem to fit and came off on both sides. Walls seemed thin and heard a lot of outside hallway noise. Generally I really enjoy my stays at Holiday Inn Express hotels but did not really enjoy this stay. Te be fair, we could have caught this place on an off night. It wasn't terrible but I wouldn't stay here again. I will say it was clean and new and if you are looking to get off the interstate for a night this won't be a bad place to stay. I just didn't feel like this was the same quality of Holiday Inn Express hotels that I have stayed in.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank IllinoisTriptaker09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Bowling Green, responded to this review, April 21, 2013
Dear IllinoisTriptaker09,

Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed March 19, 2013

I have absolutely no negatives to report - Mattresses were comfortable; bedding clean and fresh smelling; bathroom spotless. Price was reasonable and front desk personnel were friendly and personable. Across the street is a TexMex restaurant: Chuy's that had great food and the front desk personnel gave us a coupon to make it even better!

Room Tip: Room 112 is across hall from Exercise room and next to front lobby and elevators - for absolute quie...
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lupiemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Level Contributor
65 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 14, 2013

Brand new fresh HIE awaits you at Bowling Green on I65. They were very accommodating in their price flexibility as a walk-up. (Had to be as several other known chains all around them.)

Had two rooms for general use: a coffee and computer room with nice chairs for reading or visiting and breakfast if the breakfast room was full. The breakfast room was across the hall with the typical breakfast fare. Did enjoy making hot pancakes that didn't require measuring and pouring anything.

Being a light sleeper, the small refrigerator in our room woke me up several time as I thought it was the alarm clock. ;-) However, there was no highway noise or no adjoining room noise.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank norwoodpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benton Harbor, MI
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 9, 2013

If your planning a trip to Bowling Green, KY to visit the Corvette Museum this is a great place to stay. The hotel just opened in June of 2012. The location is south at the US 231 exit or two exits south of the museum exit. Most of the restaurants are also located in this vicinity. The hotel is located very close to the exit which is nice also. Staff is very nice and just every thing about this hotel is very modern and inviting.
I would also suggest if you are going south and want to see some pretty countryside consider taking US 231 to Murfreesboro, TN. This will miss the Nashville traffic and take you through Lebanon, TN. If your driving a Corvette Lebanan is a nice drive to for a little antique shopping and lunch. The roads are good with everything from two lanes to divided with nice scenery all the way.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank blaine39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Bowling Green

Property: Holiday Inn Express Bowling Green
Address: 165 Three Springs Rd, Bowling Green, KY 42104-7552 (Formerly Three Springs Inn)
Phone Number:
Location: United States > Kentucky > Bowling Green
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 35 Hotels in Bowling Green
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Bowling Green 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
All new Holiday Inn Express hotel of Bowling Green, Kentucky. Start your morning off right with our complimentary Express Start hot breakfast bar featuring pancakes, scrambled eggs, omelets, biscuits and gravy, and our signature cinnamon rolls. You will enjoy a great nights sleep with your choice of firm or soft pillows after a relaxing shower with our signature Kohler showerheads. ... more   less 
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Also Known As:
Baymont Hotel Bowling Green
Baymont Inn Bowling Green
Bowling Green Baymont Inn

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