We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Unclean and poor service”
Review of Downtown SuperInn

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Downtown SuperInn
Ranked #8 of 8 Hotels in Bardstown
Reviewed July 26, 2013 via mobile

Don't stay. We were hoping this motel would be a good value, but the room was not clean (corners had cobwebs and a dead cockroach in the bathroom). Wireless barely worked and when we approached management about this we were told to open our window (which didn't have a screen). We will not be eating the free breakfast because the lobby doesn't appear clean either.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Moiraleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (75)
Traveler rating
Traveler type
Time of year
Language

38 - 44 of 75 reviews

Reviewed June 24, 2013

We booked a room here for a week this past April. A week later our plans changed and we had to call and cancel our reservation. I asked for a confirmation no. for our cancellation and was told I didn't need one and that everything was taken care of. Last week while reviewing my credit card statement, there was a charge for the full week from this hotel. When I called to inquire about it, I was asked for the confirmation no. which I never received. I was told they would check on it and get back to me and I never received a call back. I have submitted a complaint with the BBB. I would highly recommend avoiding this hotel!

Stayed: April 2013, traveled with family
5  Thank gramagummi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2013

Can't believe the board of health hasn't shut this hotel down. Opened the door and the smell took my breath away!! Mold growing on the wall, stains on sheets and comforter, holes in the blankets and pillowcases, stained chairs went well with leaning wobbling table, hair in the dirty bathtub and floor was stained and sticky, exposed bare wires were hanging from the ceiling light, and the curtain rods were about to come out of the wall. Wish I would have taken pictures to post. We were shown a second room equally disgusting!! Pretty sure any positive remarks about this hotel were written by the owners.

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank teri4072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2013

stayed here first time because other hotels had no open rooms, some has but there rates were more than double and we cant afford that much,room was clean and nice, staff was also good, breakfast was ok, slept well at night, was quite, overall we had an excellent stay here at very reasonable price compare to other hotels. we will definitely stay here again and suggest to other friends too.

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank brookie r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2013

i visit this town every year and tried all of hotels, this one is not the best but good value for money,cant get such kind of rooms in that price range,will definitely stay here on next visit. we had very comfortable stay here and the staff was very friendly. we enjoyed walking down the street in the evening,was on walking distance and was really great.

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank judy c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2012

Went there for a three day girls getaway and booked rooms here. We ended up going to a new hotel, the Best Western. Our room was very, very disgusting! There was a empty water bottle on the floor, holes in the blankets, no lock on the door, towels in the bathroom were wet, the tub and toilet had black rings around the indie of them, and the room had a horrible odor. They would not refund us our money for the first night, either.... Horrible hotel experience.

  • Stayed: November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Angie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2012

Stayed here on a girlfriend getaway for 3 nights. All other hotels downtown were booked and it was a great location. However, lots of BIG parties that weekend, including what looked like teens after homecomming. In the morning, lots of empty liquor bottles and cups on the balcony and in the parking lot. Saw an officer drop off a loud drunk we'd seen in town to sleep it off here too. Walls were thick and we were tired, so we weren't disturbed. Furniture, including upholstered stuff, left out in the open, gave the motel a trashy appearance, even though the rooms themselves were very clean.

  • Stayed: October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank sistermorton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bardstown hotels
0.8 mi away
Hampton Inn Bardstown
Hampton Inn Bardstown
#1 of 8 in Bardstown
781 reviews
0.9 mi away
Old Bardstown Inn
Old Bardstown Inn
#4 of 8 in Bardstown
96 reviews
0.8 mi away
General Nelson Inn
General Nelson Inn
#2 of 8 in Bardstown
124 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Old Talbott Tavern
Old Talbott Tavern
#5 of 10 in Bardstown
153 reviews
0.7 mi away
Comfort Inn
Comfort Inn
#3 of 8 in Bardstown
167 reviews
0.3 mi away
Bourbon Manor Bed & Breakfast
Show Prices
Show Prices
Show Prices

Been to Downtown SuperInn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Downtown SuperInn

Address: 523 N 3rd St, Bardstown, KY 40004-1631 (Formerly Days Inn Bardstown)
Phone Number:
Location: United States > Kentucky > Bardstown
Amenities:
Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 8 Hotels in Bardstown
Price Range: $59 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Downtown SuperInn 1.5*
Number of rooms: 35
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Travelocity, TripOnline SA, Cancelon, Orbitz, Hotwire and Cheap Tickets so you can book your Downtown SuperInn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Days Inn Bardstown

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing