This is my second review of this restaurant, please see my other for my experience during the week.
I took a large group of family members (12 people) in February of '13. As we pulled into the parking lot and saw the volume of cars I told my wife I was more than a bit alarmed. In our past experiences during the week (slow nights) the staff seemed to struggle with the volume even then.
For the sake of brevity I have listed the low points below. Overall the food was OK but nowhere nearly as good as during the week.
Our salads went to table next to us
We got their wine
Drinks were terribly slow and required multiple requests
Some entrees were served after others were finished eating
Some sides only came after entrees were eaten
I had to ask table next to us to mind their language / volume as we had children with us
I truly felt sorry for the waitress as she was overworked, had no managerial support and many of the above errors were coming from the kitchen or the expeditors.
She was kind, humble and VERY apologetic.
I have tried on several occasions to speak with the ownership about recurring large groups and other things have have never received the first response.
This restaurant has so many things working for it but it is starving for seasoned, top notch management with ownership on site to ensure quality service and customer satisfaction.
I will go back if for no other reason to see if things have improved. I would still recommend it during the week but not for a large group or on a weekend.