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“Standard TownePlace Suites experience”

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TownePlace Suites Wichita East
Ranked #51 of 87 Hotels in Wichita
Atlanta
Level 6 Contributor
142 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“Standard TownePlace Suites experience”
Reviewed October 6, 2013

I spent a week at the TownePlace Suites Wichita while in town on a business trip. Lodging options are a bit limited in Wichita, and the TownePlace Suites offered a reliable experience. The hotel is basic, but offered a comfortable and clean room.

The room was a good size with a queen size bed, sitting area, and a small kitchen area. They offered the standard continental breakfast in the morning.

Chris checked me in and was great. He was very friendly and offered some good take out dining options.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Walsung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JedSchanz, General Manager at TownePlace Suites Wichita East, responded to this review, November 13, 2013
I'm glad you enjoyed your experience. I hope next time we can "Wow" you with our service. Thanks for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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100 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
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English first
Topeka
Level 6 Contributor
134 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed September 6, 2013 via mobile

Stayed here while my husband was in Kansas Heart Hospital and it is very close! Very nice and very comfortable rooms. Great mattresses, a nice kitchenette, and a nice desk to work at if here on business! Chris was an excellent host and very congenial! I would definitely stay here again!

Stayed September 2013, traveled with family
Helpful?
1 Thank Kayece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JedSchanz, General Manager at TownePlace Suites Wichita East, responded to this review, September 12, 2013
Thank you for your great review of our hotel. I'm glad that your enjoyed your stay. Chris is a very valuable part of our team. Thanks again for staying with us and I look forward to you staying with us the next time you are in Wichita.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City
Level 4 Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 5, 2013

The place looked run down inside, the carpet and rooms reminded me of a motel 6. Just seemed much more dingy than the courtyard that is right across the parking lot and is about the same price. I should have taken pictures, that was my fault but if you go there you will see what I mean, no where near what I expected of a Marriott hotel.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ProAndConMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JedSchanz, General Manager at TownePlace Suites Wichita East, responded to this review, September 12, 2013
Thank you for your review. I am sorry that we did not meet your expectations. Our hotel was remodeled a few years ago and I am disappointed that it did not appear that way to you. I will meet with my team and see what we can do to improve, Thanks again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arkansas
Level 6 Contributor
117 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed August 4, 2013

Great hotel. Clean, comfortable and nice location. Chris (i Hope i have his name correct) was so helpful and nice. It was VERY busy, as there was a basketball tourney in town. I worried that we would hear lots of noise, etc....this was not the case.
Our room was upgraded because the room we originally wanted was not available, so that was great.
We had a suite with a kitchen and a separate bedroom. Lots of room and super comfortable beds and linens.
Keep it up!

  • Stayed August 2013, traveled with family
    • Value
    • Location
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Helpful?
1 Thank jenjenbobdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JedSchanz, General Manager at TownePlace Suites Wichita East, responded to this review, August 8, 2013
Thank you for your positive comments regarding our hotel. We are very fortunate to have an employee like Chris. He really strives to provide great customer service. We look forward to having you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 27, 2013

I travel approximately 9 months out of the year for business, and throughout my travels I have stayed in nicer locations, but I have never met a staff that was as helpful, accommodating or friendly as the staff in Wichita.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Jas_Gar181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JedSchanz, General Manager at TownePlace Suites Wichita East, responded to this review, August 6, 2013
Thank you for your review of our property. I'm glad you enjoyed your stay. We look forward to seeing you next time you are in Wichita.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, TX
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 25, 2013

We stayed overnight at TownePlace Suites and were very pleased with our stay. The rooms are large and were very clean. Ours featured a pull-out sofa and two queen beds, plus a full kitchen. The one complaint about the room set-up is that the tv faces the beds, so you can't watch it on the sofa. The room could use a cosmetic update (older style cabinets/fixtures), but everything was in very good condition. The staff was incredibly friendly, accommodating, and helpful - the best we've experienced at a hotel in quite a while. Breakfast was plentiful enough for us - waffles, cold cereal, yogurt, fresh fruit, muffins, etc. The place was very quiet and seems to be used mostly for business travelers, however it worked well for our family. If you are traveling with kids, be aware that it does not have a pool, but does have a good laundry facility.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank southernbohemian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JedSchanz, General Manager at TownePlace Suites Wichita East, responded to this review, July 27, 2013
Thank you for your positive review of our property. I was pleased to hear that you were satisfied with our breakfast. Thanks again for staying with us and I look forward to seeing you next time you are in Wichita.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lawrenceville,ga
Level 6 Contributor
310 reviews
247 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
Reviewed July 15, 2013

We were in Kansas for a wedding that was actually an hour away. The hotels in Hutchinson were priced 40% higher, so we opted for this location. LOVED IT. The staff were so friendly. Our check in agent, Chris, rocked! He was all about customer service. Other staff members were friendly and kind. What an asset to have a wonderful staff! I am Marriott Gold and have recently been staying with the Town Place brand. It has been a pleasant surprise. The room layout is very nice and everyone has been hospitable. I would stay here again!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank motherjanegoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JedSchanz, General Manager at TownePlace Suites Wichita East, responded to this review, July 27, 2013
Thank you so much for your great review of our property. We are very fortunate to have an employee like Chris. We look forward to seeing you next time you are in Wichita.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Wichita East

Property: TownePlace Suites Wichita East
Address: 9444 E 29th St N, Wichita, KS 67226-2178
Phone Number:
Location: United States > Kansas > Wichita
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #51 of 87 Hotels in Wichita
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Wichita East 2.5*
Number of rooms: 82
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Also Known As:
Towneplace Suites Wichita East Hotel Wichita

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