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“A very good comfortable bed and spacious room”

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Hawthorn Suites by Wyndham Wichita East
Ranked #71 of 87 Hotels in Wichita
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707 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Bluffton, South Carolina
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 5, 2013

This Hawthorn Suites is NOT a 3 star hotel. Upon check-in, I noticed the lobby was so gloomy. The attendant said it's scheduled to be updated in September.

I would have cancelled immediately but I booked this hotel on Priceline. As we were unloading our vehicle, there were people cruising the parking lot with a car stereo going BOOM, BOOM, BOOM.

Also, the hotel does not appear to be in a safe neighborhood. I asked the lady at the desk about the area and she suggested we not leave any personal items in the car. RED FLAG for sure !!!

We finished unloading and I sat on the very uncomfortable love seat in the room. I tried connecting to the internet to get the number for Priceline and I couldn't get a signal. Then, someone upstairs walked across the floor and it sounded like they were coming through the celing.

That was it !!! I called Priceline and complained. They said all the travel websites have consistently given this property 3 stars. I told them they need to read the reviews (even on Priceline). We had paid for 2 nights and they refunded us for one night.

Within 30 minutes of arriving, we left and found a much nicer place to stay.

It is a SHAME that this is considered a 3 star hotel.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DebBrown4258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Missouri
Level 6 Contributor
132 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed July 28, 2013

I choose this hotel based on reviews, but they didn't say this was a high crime area. Our vehicle was broken into during the night. Window smashed and they grabbed everything they could reach. They knew what they were doing, as they never opened the door, which would have set off the alarm. When I asked the front desk for the police number and why, they were nonplussed. They just wanted to know if the police were coming. We also had to ask directions to a car wash, as we had glass everywhere. The one the sent us to was closed. They acted very nonchalant - turns out, after checking the crime reports, that there's quite a few burglary/vandalism reports made in the area and they happen regularly in the 400 block.

Other than that the suites were nice size. The fold-out bed was okay, but the blanket provided was really scratchy and the sheet was stained. Our room had a caved-in area on the door in the bathroom that needed to be repaired. The king bed was comfortable.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hawthorn Suites by Wyndham Wichita East

Property: Hawthorn Suites by Wyndham Wichita East
Address: 411 S Webb Rd, Wichita, KS 67207-1307 (Formerly Residence Inn Wichita East)
Phone Number:
Location: United States > Kansas > Wichita
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #71 of 87 Hotels in Wichita
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites by Wyndham Wichita East 3*
Number of rooms: 64
Official Description (provided by the hotel):
Welcome to Hawthorn Suites by Wyndham Wichita East. Our pet-friendly hotel near Exploration Place is perfect for an extended stay or weekend getaway. Wake up each morning to our free hot breakfast buffet, then go for a refreshing swim in our outdoor pool, relax in our hot tub or take advantage of free passes to the local Genesis Health Club. Stay connected to home and the office with free Wi-Fi, then head to your spacious suite, equipped with a full kitchen. Free parking for cars and trucks of all sizes as well as dry cleaning services and handicapped-accessible and non-smoking suites are available at our Wichita, KS hotel. Join us Monday through Thursday for drinks and hors d’oeuvres at our weeknight social hour. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Wichita East Hotel Wichita
Hawthorn Hotel Wichita

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