This Hawthorn Suites is NOT a 3 star hotel. Upon check-in, I noticed the lobby was so gloomy. The attendant said it's scheduled to be updated in September.
I would have cancelled immediately but I booked this hotel on Priceline. As we were unloading our vehicle, there were people cruising the parking lot with a car stereo going BOOM, BOOM, BOOM.
Also, the hotel does not appear to be in a safe neighborhood. I asked the lady at the desk about the area and she suggested we not leave any personal items in the car. RED FLAG for sure !!!
We finished unloading and I sat on the very uncomfortable love seat in the room. I tried connecting to the internet to get the number for Priceline and I couldn't get a signal. Then, someone upstairs walked across the floor and it sounded like they were coming through the celing.
That was it !!! I called Priceline and complained. They said all the travel websites have consistently given this property 3 stars. I told them they need to read the reviews (even on Priceline). We had paid for 2 nights and they refunded us for one night.
Within 30 minutes of arriving, we left and found a much nicer place to stay.
It is a SHAME that this is considered a 3 star hotel.
- Official Description (provided by the hotel):
- Welcome to Hawthorn Suites by Wyndham Wichita East. Our pet-friendly hotel near Exploration Place is perfect for an extended stay or weekend getaway. Wake up each morning to our free hot breakfast buffet, then go for a refreshing swim in our outdoor pool, relax in our hot tub or take advantage of free passes to the local Genesis Health Club. Stay connected to home and the office with free Wi-Fi, then head to your spacious suite, equipped with a full kitchen. Free parking for cars and trucks of all sizes as well as dry cleaning services and handicapped-accessible and non-smoking suites are available at our Wichita, KS hotel. Join us Monday through Thursday for drinks and hors d’oeuvres at our weeknight social hour. ... more less
- Reservation Options:
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- Also Known As:
- Hawthorn Suites By Wyndham Wichita East Hotel Wichita
- Hawthorn Hotel Wichita