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“Excellent staff”

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Best Western Plus Wichita West Airport Inn
Ranked #10 of 87 Hotels in Wichita
Certificate of Excellence
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent staff”
Reviewed January 20, 2014

We called ahead and the staff had everything ready. They were very friendly and helpful. The place was clean and the breakfast was good and fresh. There was coffee and tea available all night. Very nice place to stay.

Room Tip: Don't get a room room the stairwell.
See more room tips
  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank King V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LarryWichita, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review, January 28, 2014
Thank you for taking your time to let us know about your experience! We do love to serve and we are glad to know that it shows. I am greatful for the team that I work with and will make sure that everyone knows your comments. Thank you for staying with us! We look forward to serving you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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386 reviews from our community

Traveler rating
    224
    111
    33
    12
    6
See reviews for
118
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Swedish first
  • Any
English first
Sao Paulo, Brazil
1 review
Reviewed January 14, 2014

Great hotel and just a mile or so from the training center. Great location and the food is good. Upon check-in, there was a mixup and it was handled courteously and quickly. The group was delighted with the stay and couldn't say enough about the clean and comfortable night's rest that we received.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Ariosto M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LarryWichita, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review, January 17, 2014
Thank you so much for taking time to post your review. I'm so sorry about the problem at check in. We do hope to have an opportunity to serve you again in the future! We greatly appreciate your business and hope you have a GREAT year! Thanks again!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roeland Park, Kansas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 5, 2014

We stayed two nights at this Hampton Inn and were able to be comfortable and sleep well - since we were visiting family in Wichita, that is about all we did at the inn. Roomy bed, comfortable mattress and pillows, quiet corridor and nice breakfast!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank tgabby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LarryWichita, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review, January 17, 2014
Thank you for taking your time to post a review. We are so glad that you enjoyed your stay with us and look forward to serving you in the future! Thanks again!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 4, 2014

Ok first the rooms, clean and nice, loved the workout room, and breakfast which comes with your stay. The bed was comfortable and although there was a coffee maker in the room, there was fresh coffee in the lobby 24/7 and cookies! The staff was very friendly and helpful, I think her name was Lorie at the front desk gave us coupons for local restaurants. The thing that floored me was going to parking lot after it snowed and iced, the manager was scraping the windshields of the customers cars! Wow, now that's what I call taking care of your customers. We will definitely stay there again.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank powermidget1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LarryWichita, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review, January 17, 2014
Thank you for taking your time to post a review. We do love to serve and look forward to scraping your windows again in the future! :) Thanks again for staying with us!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed January 2, 2014

We were on a road trip this holiday and had our Labradoodle along and this hotel was perfect for us. The room was spacious, clean and quiet. Check in was not very warm or friendly. There is no pet fee. The tea and coffee were an awesome treat upon a late check in and breakfast was great! We would stay here again if we were traveling with our dog.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lsl327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LarryWichita, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review, January 17, 2014
Thank you for taking your time to post a review for us. We greatly appreciate your comments and I will be sure to pass them on to the team. Thank you for staying with us, we look forward to serving you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
6 hotel reviews
Reviewed December 22, 2013 via mobile

I had my room given away due to delayed flight & hotel was full. Well the staff tried to be accommodating they acted like I was more of a bother to them than really helping me - they actually handed me their phone and asked me to contact other hotels - I really enjoy Hilton brand hotels but this one was very lacking and I ended up at Marriott West - had fantastic stay there

Stayed December 2013, traveled on business
Helpful?
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LarryWichita, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review, December 27, 2013
I apologize for the inconvenience you experienced during your recent trip. I appreciate your flexibility as we experienced a nonstandard situation. I have contacted our front office department in regards to your comments and we are evaluating our policies and procedures. I do hope the next time you are in Wichita you will consider staying at our hotel and experience our true Hamptonality.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ulysses, United States
Level Contributor
6 reviews
6 hotel reviews
Reviewed December 19, 2013

Staff is excellent. Place is clean and beautiful. Reasonable rates and nice breakfast. It is right off the highway and near shopping and only minutes away from downtown. I much rather stay here and travel than stay at the Hyatt and be downtown.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LarryWichita, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review, December 27, 2013
Thank you for your review! I will pass your comments on to our team for them to enjoy. We greatly appreciate your loyalty and look forward to serving you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Wichita West Airport Inn

Property: Best Western Plus Wichita West Airport Inn
Address: 3800 W. Kellogg Drive, Wichita, KS 67213-2227 (Formerly Wichita West Airport Inn)
Phone Number:
Location: United States > Kansas > Wichita
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Wichita
#8 Best Value Hotel in Wichita
#12 Romantic Hotel in Wichita
#16 Business Hotel in Wichita
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Wichita West Airport Inn 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hampton Inn Wichita West Hotel Wichita
Wichita Hampton Inn

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