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Days Inn by Wyndham Wichita West Near Airport
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Reviews (240)
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Reviewed November 3, 2012

Anyone traveling with animals should definitely skip this place. Turns out they have 2, count 'em TWO, rooms and only allow one dog under thirty pounds in those rooms.Kind of like advertising that you have a pool but it's actually only filled and usable on the 4th of July. As were were staying there for 5 days for the National Rabbit and Guinea Pig show in Wichita this caused us quite a few problems. Our guinea pigs would not have barked at the neighbors, peed and pooped on the floor, nor slept on the bed as I'm sure most 30 pound dogs do. A simple explanation of what they considered "pet friendly" on their website would have saved me a lot of grief by staying elsewhere. There was the 1.5 hour screaming couple fight outside the first night we were there, the power washing the building outside our door for 30 minutes one evening and the cigarette smoke stench every time you walked in the room to complete the experience. You could barely get 2 words out of the desk staff either upon arrival or check out. As long as you wanted a waffle for breakfast you were in luck. There wasn't much else available. One morning I got the last little bit of coffee from the pot and no backup pot was immediately available. What there was of that was cold. Fortunately we didn't have to spend much time there.

Moral of the story, if you book online you have to still call them up and see what their policies are.

  • Stayed: October 2012, traveled on business
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Review collected in partnership with Days Inn
Thank CRISTI M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnwichitawest, Webmaster at Days Inn by Wyndham Wichita West Near Airport, responded to this reviewResponded November 8, 2013

Dear Guest,

Thanks for staying at the Days Inn Wichita and your detailed review.

Please note that we have investigated the issue already and the needful has been done.

We understand our guests and what they look for and take their reviews seriously for improvement.

Visit us again and check our hospitality.

Sincerely,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 2, 2012

  • Stayed: October 2012, traveled with friends
    • Value
    • Location
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Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 2, 2012

I'm afraid we can't comment on the quality or the comfort of the room.

Fully a week before our planned arrival, we made a reservation for a king room, noting that under hotel amenities it clearly stated "Pets allowed.". Under comments, we noted that our dog would be traveling with us. Even as we speak, I am looking at our CONFIRMED RESERVATION.

Since Wichita is fully 1,500 miles from home, rest assured that more than two days before our arrival we were already a goodly distance from home,

We arrived on our planned schedule to be told that they had no room for us. Why in fact they had very thoughtfully called and left messages at our home two days before (or at least so they say) stating that despite our reservation we would have no room. Can't prove one way or the other that they called us, because (guess what) we were already traveling. Apparently a foreign concept to this motel management.

We had been home for 4-5 days after making and receiving conformation of our reservation.
Apparently they couldn't possibly tell us about the problem during this time.

So they tell us they have no room. Yet they do indeed have a king room, but not for us, traveling with a dog (the one I had mentioned in making the reservation). The desk clerk even called the manager who confirmed (insisted) we could not have that room.

Then they asked how much the dog weighed. At which point we were advised we could not have stayed there under any circumstances since they have a 20 pound limit! Say what??! That's not a dog, that's a cat. Or a large rat.

This place can take a flying leap. Leaves us wondering about future stays at Days Inn, to be sure. We have to wonder which side of this mess that the corporate management sides with.

Room Tip: If you want to be treated like a valued customer, go somewhere else, anywhere else.
  • Stayed: October 2012, traveled as a couple
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Thank jazzfan65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnwichitawest, Webmaster at Days Inn by Wyndham Wichita West Near Airport, responded to this reviewResponded November 8, 2013

Dear Guest,

Thanks for staying at the Days Inn, Wichita.

We have noted your review and observations.

Our apologies for all the inconvenience caused howsoever.

We have investigated the issue of pert friendly room availability.

It has been ensured that such confusion is never caused again.

Please consider visiting us again.

Sincerely,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2012

we arrived early and the staff went above and beyond to accomodate us. the room was very clean and the staff gets a 5 star rating on their friendliness and their willingness to be of service. the location of the hotel was great close to shopping and all kinds of restaurants. we will definately stay there again.

tmd

  • Stayed: October 2012, traveled with friends
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Thank tmd63_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2012

I was pleasantly surprised with this hotel. The staff was very friendly, and the room was more than suitable for my needs. I had a 1 king bedroom. The bed was comfortable, the room was spacious, and overall, the room was pretty clean. It seems like the hotel is being renovated, so there is some noise associated with that, but it isn't enough to ruin a stay. Very pleased; I'll most likely be back.

  • Stayed: October 2012, traveled solo
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Thank Joe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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