4:00 pm, Friday afternoon. 21st and Tyler location.
Hadn't been there for about 9 years. Last time we went it was not too bad but obviously we didn't rush back. We got a $10 off coupon in the mail so the wife and I decided to check it out. Ordered two glasses of Merlot. Got them 10 minutes later. We were sitting about ten feet from the bar. We ordered appetizers when the drinks came. 25 minutes later, never seeing our server, and there were only four other tables with people there so they were not busy at all, we asked to see the manager. A guy comes to the table a few minutes later and apologizes, says our server is in the back slicing lemons for the bar. I asked, why she wasn't taking care of her customers. Then another guy comes with a white shirt on and he is "The Manager". He said he would check on the appetizers. We told him NO THANKS, we are leaving and please bring us our check for the two drinks. After a short converstion he agreed to take care of the drinks. We might check it out again in another 9 years but I highly doubt it. That place needs a management change for sure.