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“WICHITA DWTN-CONVENTION CENTER.”

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Wyndham Garden Wichita Downtown
Ranked #31 of 87 Hotels in Wichita
Wylie, Texas
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“WICHITA DWTN-CONVENTION CENTER.”
Reviewed June 9, 2013

My wife and I stay at the WICHITA DWTN-CONVENTION CENTER Holiday Inn for the second time last month. Our most recent stay (as was our first) was overnight while traveling on vacation. We stay in the two room suite both times. We stayed the second time because of the positive experience the first. Both time we found the desk staff and the lounge/restaurant staff both accommodating and friendly. The took note of our Platinum Priority Club status. I very much like the keyed entrance from the parking lot directly to the elevators. It is quite convenient. I believe this is one of the best hotels to provide good value for you money. I would recommend this hotel.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank edmac48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm473, General Manager at Wyndham Garden Wichita Downtown, responded to this review, June 11, 2013
edmac48,

Thank you so much for sharing your positive feedback on TripAdvisor. We strive to provide the best positive experiences for our guests. I will share your feedback with my staff. Thank you for being a Platinum Member.

Mike Marler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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431 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Ada, Oklahoma, United States
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 2, 2013

We recently stayed at the Excellent downtown Holiday Inn of Wichita, Ks. Levay at the front desk was exceptionally helpful and friendly. He went above and beyond to make our stay and outstanding one. The waitress Robin, I think. She served us at breakfast was very pleasant and congenial. They were both extraordinary. The room was comfortable and clean. We would Highly recommend the restaurant and breakfast. We would definitely stay there again.

Room Tip: The drain plug in the tub does better if you turn it on it's side, so you don't flood the ba...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heath, Texas
1 review
Reviewed May 30, 2013

We stayed at the Holiday Inn Suites downtown of Wichita, Ks. On May 23rd and 24th 2013. The hotel establishment and staff were clean, inviting, and safe. The rooms are spacious and cozy and clean. We highly recommend eating at the Flight Deck Grille. Our waitress, Renee was very prompt and professional. We enjoyed her immensely! Food was delicious, especially the chicken Caesar salad! This hotel definitely represents a good example of what all hotels should go by. I highly recommend staying here and I will do so when I come back!

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheryl J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clovis, nm
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 24, 2013

Shawn at the front desk is a perfect example of why to maintain IHG loyalty. The hotel was sold out for a convention, but Shawn made sure we still received the level of service we have come to expect from being IHG platinum members. Thanks to Shawn at the front desk and Renee in the "Flight Deck." As for the building itself, it is great for the price point, if booked in advance.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank jkubacz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Webb City, Missouri
Level 6 Contributor
209 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed May 11, 2013

We booked this room with hotels.com after the hotel we wanted was booked. We needed a pet friendly, non smoking room with a king size bed. We paid $125.00 for the room, plus a $50.00 hold for a pet deposit. There was a 25 pound pet limit listed, but we were not make aware of that before booking. No one questioned it, but we have a 50 # lab/pit mix. The first room they gave us was clean, but the shower did not drain and the detachable shower head would not stay up. We requested a different room, and they accommodated with no problems. (Sean at the front desk was very nice) The second room had the same issues with the bathroom. The shower did not drain well and the detachable shower head was a joke. That being said, the bed was one of the most comfortable I have ever slept on. There is no continental breakfast and the parking was very limited.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KristinalynRN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Wyndham Garden Wichita Downtown, responded to this review, June 5, 2013
Dear KristinalynRN,

Thank you for your review and enumerating the good, the bad and the opportunities to improve. Whilst I am pleased with the good comment, we truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept my apology for the shortcomings you have experienced during your stay. We are continually reviewing the products and service we provide, therefore guest feedback is very important to us.

Again, we wish to thank you for your input and hope to see you the next time you travel to our area.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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Denver, CO
Level 4 Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed April 2, 2013

Stopped here on the way to and the way back from South Texas.

The check in process took less than a minute both times.
Great clean comfortable quiet rooms.
It is an easy stop off of the highway.
You can get off the highway and be at the hotel in just few minutes.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank bkmDenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsborg, Kansas
Level 5 Contributor
83 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 14, 2013

We got a great price on this hotel through priceline for a quick weekend trip. Got a double room which i think was two full beds plus it was smoking. No smell of smoke though and worked for me and the lady. Its a standard clean hotel room so no complaints on that but no frills really either. no continental breakfast. Next time I stay downtown I'll just go back to Hotel Waterwalk.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coffii_howz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Wyndham Garden Wichita Downtown, responded to this review, July 11, 2013
Dear coffii_howz,

Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am sorry we fell short of your expectations. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Connie D
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Wichita Downtown

Property: Wyndham Garden Wichita Downtown
Address: 221 E Kellogg St, Wichita, KS 67202-3917 (Formerly Holiday Inn Wichita Downtown)
Phone Number:
Location: United States > Kansas > Wichita
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#32 Business Hotel in Wichita
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Garden Wichita Downtown 3*
Number of rooms: 150
Official Description (provided by the hotel):
NEWLY RENOVATED!! Welcome to the Wyndham Garden Wichita hotel, a full-service, non-smoking hotel, located in downtown Wichita. NOW UNDER NEW OWNERSHIP! UPGRADED WI-FI SERVICE. FASTEST HOTEL WIFI IN WICHITA. ABLE TO CONNECT OVER 7000 DEVICES SIMULTANEOUSLY WITHOUT DISCONNECTION. Please check back often as new amenities are constantly being upgraded. Fitness Room will soon have Versa Climber, Precor treadmill, Precor Elliptical, and a Precor bike for your cardio needs. ... more   less 
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Also Known As:
Holiday Inn Wichita Downtown Hotel Wichita
Wichita Holiday Inn

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