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“Friendly Staff and Comfortable Lodging”

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Wyndham Garden Wichita Downtown
Ranked #24 of 88 Hotels in Wichita
Reviewed June 30, 2011

The Flight Deck Restaurant food and service was excellant. Traves prepared perfect Rib Eye Steaks and we were served by Renee who was delightful and later served us again at the bar. Thanks again Renee.

For breakfast Todd cooked a wonderful meal and our Grand Kids got to eat free, and the service provided by Becky and Emily was excellant.

We look foreward to staying here again in the future.

Steve & Janean Mills from Kansas City, MO

  • Stayed: June 2011, traveled with family
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Thank KCMills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 14, 2011

Thank you for your review I do enjoy reading everyone's comments. I am so glad to see that you enjoyed your recent stay with us and that the restaurant to such great care of you and we are looking forward to seeing you again for your next trip to Wichita.

Thank you,
Amanda Bryant
General Manager

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455 - 461 of 484 reviews

Reviewed June 18, 2011

I travel to the Wichita area at least once a month and I always stay at the Hoilday Inn, Wichita. The rooms are exceptionally clean and the service is excellent. In addition, the hotel restaurant has very good food at a reasonable price along with an attentive staff that includes Becky & Emily. The hotel bar, which is ran by Marcia, provides a relaxing atmosphere and has a wide variety of beer, wines and mixed drinks to choose from. It is definitely my home away from home.

  • Stayed: June 2011, traveled on business
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Thank abbar59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 14, 2011

Thank you for taking time to let us know how we are doing. I do appreciate you letting us know how your recent stay was. It is nice to see that the restaurant had taken such good care of you while you were here as well as Marsha always taking the time to make sure we have a great variety of options for everyone. I hope that on your next trip into Wichita you are able to stay with us again.

Sincerely,
Amanda Bryant
General Manager

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Reviewed June 16, 2011

Have been staying quite a bit and have booked through September. Look forward to breakfast every morning with Becky and Emily as they are extremely pleasant and eager to make sure I enjoy my breakfast. It's great that they remember what I like. They greet everyone with a smile every day.

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  • Stayed: June 2011, traveled on business
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Thank Wizard_0f_Oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2011

I stay at this hotel every month because it has the things I look for in a hotel, ie:exercise room, fridge, and a restaurant that if I dont want to leave I can eat there. I can say that I eat breakfast everytime I stay and Becky from the restaurant is always great! Great service and great personality! But anytime I have had other issues like broken heater or left something I dont get the same service from the management.

Room Tip: be a priority club member
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  • Stayed: June 2011, traveled on business
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Thank bonner1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2011

room was excellent, clean and comfortable;staff was courteous and helpful; free parking

  • Stayed: May 2011, traveled solo
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Thank lhentzen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 14, 2011

Thank you for taking the time to let us know how your stay was. I am glad to see that you enjoyed our facilities and the staff while being here for your grandson's graduation. I do hope that if there are any future family events in Wichita you will choose to stay with us again.

Sincerely,
Amanda Bryant
General Manager

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Reviewed April 29, 2011

Booked my room through an on-line booking service and paid for the room in advance. I have used this on-line service frequently and have never had an issue with them.

The hotel also decided to charge my credit card for the prepaid room even though they indicated that they needed it for any incidentals I may purchase. Tried to work with the hotel manager and she was extremely rude. Did not even offer to help resolve the issue between the Hotel and the on-line booking company.

I'll never book a motel there again.

  • Stayed: April 2011, traveled on business
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Thank goodbye_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded May 3, 2011

I was displeased to read your review as customer service is what my focus is on. I would have liked to had to opportunity to help resolve your billing issue as I do hope that it did get resolved you as well. I do hope that you would give a second chance so I can show you what a great experience you can have here. If there is any further assistance needed with any billing issues please feel free to contact me at anytime.

Sincerely,
Amanda Bryant

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Reviewed April 27, 2011

Stayed here for a major event weekend because we heard they were pet friendly. Checked in, got a decent price, put our stuff down and went to the event. When we returned the room was boiling and the AC wasn't working, which it was working fine when we first arrived to drop off our stuff. A call to the front desk at 10pm revealed that they have no maintenance on staff at night. The front desk was no help and basically said, sorry you'll have to deal with it. They refused to move me to a different room without a pricey upgrade, even though rooms were available and this was obviously THEIR fault. Almost left in the middle of the night as the room was about 85 degrees and we obviously could not open a window. I slept in the car half the night. In the morning the front desk was no better. They offered a free breakfast and wouldn't take off any money for the night. I demanded that a manager call me on Monday. They called on Wednesday and said "All our ACs are disabled until summer. Only the fans work." (which is a total lie as it was working and you can't disable the AC but leave the fan functional). When I told her that the AC was working, she said "oh, well it shouldn't have been." In the end they gave me 10 bucks off but refused to do anything else. The manager was curt, and acted put out that she even had to call me. I'll never stay at another Holiday Inn again. Rudest and least professional people ever.

Room Tip: Never use a Holiday Inn
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  • Stayed: March 2011, traveled as a couple
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3  Thank WacosSon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Wichita Downtown

Address: 221 E Kellogg St, Wichita, KS 67202-3917 (Formerly Holiday Inn Wichita Downtown)
Phone Number:
Location: United States > Kansas > Wichita
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#32 Business Hotel in Wichita
Price Range: $85 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Wichita Downtown 3*
Number of rooms: 150
Official Description (provided by the hotel):
NEWLY RENOVATED!! Welcome to the Wyndham Garden Wichita hotel, a full-service, non-smoking hotel, located in downtown Wichita. NOW UNDER NEW OWNERSHIP! UPGRADED WI-FI SERVICE. FASTEST HOTEL WIFI IN WICHITA. ABLE TO CONNECT OVER 7000 DEVICES SIMULTANEOUSLY WITHOUT DISCONNECTION. Please check back often as new amenities are constantly being upgraded. Fitness Room now has Versa Climber, Precor treadmill, Precor Elliptical, and a Precor bike for your cardio needs. ... more   less 
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Also Known As:
Holiday Inn Wichita Downtown Hotel Wichita
Wichita Holiday Inn

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