Stayed here for a major event weekend because we heard they were pet friendly. Checked in, got a decent price, put our stuff down and went to the event. When we returned the room was boiling and the AC wasn't working, which it was working fine when we first arrived to drop off our stuff. A call to the front desk at 10pm revealed that they have no maintenance on staff at night. The front desk was no help and basically said, sorry you'll have to deal with it. They refused to move me to a different room without a pricey upgrade, even though rooms were available and this was obviously THEIR fault. Almost left in the middle of the night as the room was about 85 degrees and we obviously could not open a window. I slept in the car half the night. In the morning the front desk was no better. They offered a free breakfast and wouldn't take off any money for the night. I demanded that a manager call me on Monday. They called on Wednesday and said "All our ACs are disabled until summer. Only the fans work." (which is a total lie as it was working and you can't disable the AC but leave the fan functional). When I told her that the AC was working, she said "oh, well it shouldn't have been." In the end they gave me 10 bucks off but refused to do anything else. The manager was curt, and acted put out that she even had to call me. I'll never stay at another Holiday Inn again. Rudest and least professional people ever.
- Official Description (provided by the hotel):
- NEWLY RENOVATED!! Welcome to the Wyndham Garden Wichita hotel, a full-service, non-smoking hotel, located in downtown Wichita. NOW UNDER NEW OWNERSHIP! UPGRADED WI-FI SERVICE. FASTEST HOTEL WIFI IN WICHITA. ABLE TO CONNECT OVER 7000 DEVICES SIMULTANEOUSLY WITHOUT DISCONNECTION. Please check back often as new amenities are constantly being upgraded. Fitness Room now has Versa Climber, Precor treadmill, Precor Elliptical, and a Precor bike for your cardio needs. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Hotwire, getaroom.com, Orbitz, Priceline, HotelQuickly, Cancelon and TripOnline SA so you can book your Wyndham Garden Wichita Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Wichita Downtown Hotel Wichita
- Wichita Holiday Inn