We get to our room and it is hot. We turn on the air conditioner and it only blows warm air. We call the front desk and they send someone up to "fix" the thing, he pulls the cover off pushes a button and says it is fixed. We decide to give it time to cool down the room before we call again. In the mean time I go to get a cup to pour me a glass of pop only to have an opened condom wrapper fall out when I pulled out the plastic covering to open it. My fiance calls the front desk to complain only to be told that they will refund our money so that we can move to another motel. We explain that that is not an option as we did not drive we rode with friends. I get on the phone and ask if we are being kicked out of the hotel and she restates our option and then adds "if it upsets me that much". We also explain that their maintenance person did not fix our air conditioner and that we would stay only because we had no other option. We go to the event that we came for get back to our room and it is just as hot as when we left it. I feel that all that these people cared about was our money and not our satisfaction. We go to Wichita quite often and will never stay in this hotel again. And after telling our friends about what happened they said neither will they.
- Official Description (provided by the hotel):
- Scotsman Inn West, a fine Kansas hotel offering guests clean and cozy accommodations in a convenient location near local attractions. ... more less
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- Also Known As:
- Scotsman Hotel West