I booked a stay at this hotel for 2 nights for a business trip. I checked out as scheduled and returned my key. I was given a copy of my receipt which reflected my stay for two nights. Since I tipped the staff while having the breakfast buffet I decided to reprint my receipt when returning home while doing my expenses. To my surprise the hotel charged me for an additional night- three nights total (I only booked two nights). I called the front desk and they said it had to do with me booking the bed and breakfast deal (which is just a night with breakfast in the lobby in the morning). She said that I had booked it without breakfast and than re-booked it with breakfast causing an additional night to be charged. Total BS. I am the one who booked the original nights and nothing was ever cancelled and re-booked. Definitely never staying here again! It seems like somewhat of a scam since they gave me the final receipt and checkout reflecting two nights. To bad cause it's not a bad location and the rooms were decent.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Wichita hotel is nestled in a quiet neighborhood, adjacent to Bradley Fair shopping and dining complex. Guest rooms feature free high-speed Internet access, 37-inch HDTVs, a chair with an ottoman, work desk, remote printing, a refrigerator and a microwave. Enjoy hotel amenities including on-site dining, business services, an indoor pool, hot tub and fitness center. Reserve your stay with us today. ... more less
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- Also Known As:
- Hilton Garden Inn Wichita Hotel Wichita
- Wichita Hilton Garden Inn
- Hilton Wichita