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“Not so romantic weekend”
Review of Hampton Inn Salina

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Hampton Inn Salina
Ranked #5 of 31 Hotels in Salina
Certificate of Excellence
Wichita, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Not so romantic weekend”
Reviewed October 8, 2013

Upon entering our room, we were met with the smell of stale or old smoke. We immediately went to the front desk to be assigned a different room and was told there were no King rooms left available but we could move to a double queen. Utilizing the advance reservation/payment program and being told upon arrival that our room had been settled, we were presented with a bill and letter requesting we return to the front desk for payment prior to departure. I have confirmed that yes I have paid for an unsatisfying room TWICE! Yes I will pursue getting the matter rectified.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Charles Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kymberly_Metcalf, General Manager at Hampton Inn Salina, responded to this review, October 9, 2013
First of all, thank you for taking the time to leave a review of your recent experience with us. I apologize to hear that you had a negative encounter as far as your room assignment was concerned. We always do everything that we can to accommodate our guests, and I'm sorry that you had an issue. We thank you for your feedback. As you are aware we have credited the double charge for the room aswell as invoked our 100% guarantee for your stay. Please feel free to reach out to me directly if I can be of any other assistance.
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410 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Quincy, Illinois
Level 6 Contributor
300 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed September 23, 2013

Stayed at the Hampton in Salina on our recent trip to and from Denver. This seems like a newer Hampton and is in very good condition. Our rooms were comfy and clean. The front desk staff were friendly and helpful.

Can't comment on the breakfast offerings, as we headed for the IHOP on both visits. But the coffee was good.

My only criticism is the waxed paper cups they put in the rooms soak through easily. They are what I'd expect at a Days Inn or Super 8, not a Hampton or any of the Hilton brands.

If we cross Kansas again, We'll probably stay at this Hampton again.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wfgjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kymberly_Metcalf, General Manager at Hampton Inn Salina, responded to this review, October 17, 2013
Thank you for choosing Hampton. I am pleased that you enjoyed both of your stays with us. We strive to make every stay memorable. Thank you for your compliments. I will pass them on to our associates. We look forward to your next visit.
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Bullard, United States
1 review
Reviewed September 21, 2013

We can always count on great service clean and well appointed rooms and good breakfasts when travelling and staying at any of the Hilton Family Hotels. That gives us one less stress when driving across country.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kymberly_Metcalf, General Manager at Hampton Inn Salina, responded to this review, October 17, 2013
Thank you so much for your review and your continued loyalty to Hilton. It is always great to hear how wonderful the staff are as they always strive to WOW each and every guest that walks through the door. I am also please that you enjoyed our On The House hot breakfast. Safe travels and we look forward to seeing you again!
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Washington, MO
Level 2 Contributor
5 reviews
Reviewed September 19, 2013

Comfy room, gracious staff, satisfying am meal what we expect from Hampton! Nice touch was ice water dispenser in lobby. Salina city water is highly chlorinated and this respite was welcomed! The breakfast burrito was delicious too! Sheila you were very sweet!

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank nannyb2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kymberly_Metcalf, General Manager at Hampton Inn Salina, responded to this review, October 17, 2013
I wanted to reach out to you to thank you for your feedback on the Hampton Inn Salina. I am pleased that you had a pleasant experience and that we continuously exceed your expectations. Sheila is wonderful and I will be sure to pass this along to not only her, but our entire team. We do truly strive to make sure each guest has an outstanding stay whether they are here on business or simply leisure.
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Windsor
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 13, 2013

Stayed at the Hampton as we know the quality of the rooms, As expected room was clean and quiet. We wanted a reliable place to stay and this location came through, Front desk was very friendly and efficient. The room was clean and ready when we arrivied

Room Tip: quiet room
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank milbratz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kymberly_Metcalf, General Manager at Hampton Inn Salina, responded to this review, September 18, 2013
Thank you so much for sharing your experience with other travelers. We have wonderful team who really enjoy their job and all work together to help keep our property clean and well maintained. We are so happy that you had a great time at the Hampton Inn Salina and look forward to having you as our guest again soon.
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Hayfield, Minnesota
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 6, 2013

This was our "go to" hotel while my daughter was attending college at KWU. It was on the other side of the city, but it was a straight shot down the road to the college. Always had clean beds, great breakfast, and an awesome staff. We had a wedding this past spring in Salina so we stayed here again. They updated the labby and it was fantastic. Beautifully done. Well worth the money! Still have great beds, clean rooms and a fantastic breakfast!
I recommend it to anyone traveling through Salina because it is right off the interstate.

Room Tip: I always stay on the bottom floor - I have yet to get woken up by any noise!
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  • Stayed April 2013, traveled with family
    • Value
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Helpful?
Thank jmrahlf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kymberly_Metcalf, General Manager at Hampton Inn Salina, responded to this review, September 18, 2013
I wanted to take a moment to thank you for your comments on Trip Advisor as we value the feedback left by each guest. I am delighted that you have always had pleasant experiences and that we exceeded your expectations. Each employee takes pride in assuring each and every person that steps foot through our doors has an enjoyable stay. I am glad that you like the updates that we have done this far, we have many more planned during the next couple of months. Thank you for your loyalty to our hotel.
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Elgin, Nebraska
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 4, 2013

While in Salina attending a conference involving United Methodist clergy and lay people, I stayed at the Hampton. Service was great Great. Hospitality and Cleanliness were excellent. I enjoyed the pool, Morning breakfast was Fair to Good, way too much stuff out of the box. I just am not used to scrambled eggs that are perfect circles, It appeared they came out of a box in the freezer section. Cookies and Coffee all day is always nice. I certainly would considered staying at the Hampton in Salina, Kansas if I was in the area again in the future.

Room Tip: I have never been disappointed staying at a Hapton.
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  • Stayed August 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank davis68636
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kymberly_Metcalf, General Manager at Hampton Inn Salina, responded to this review, September 18, 2013
Thank you for taking the time to relay your comments regarding our property during your recent stay. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I am delighted to hear that our friendly staff and room clealiness exceeded your expectations. I apologize our breakfast did not live up to your expectations. We appreciate your feedback and rest assured that it will be used for future improvements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Salina

Property: Hampton Inn Salina
Address: 401 W Schilling Rd, Salina, KS 67401-8902
Phone Number:
Location: United States > Kansas > Salina
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Salina
#6 Business Hotel in Salina
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Salina 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
Relax in the 'heart of the heartland' in Salina, a small town with a colorful spirit and a deep appreciation for history. Our hotel in Salina, KS, Hampton Inn Salina, is conveniently located five miles south of I-70 on I-135. You'll find plenty of things to do in Salina, KS. Our hotel is within walking distance of major shopping outlets, and a short drive from Central Mall, Salina Municipal Airport and Kansas Wesleyan University. Get a feel for this vibrant town at the Rolling Hills Wildlife Adventure, featuring a world-class zoo and museum. You can even see a herd of buffalo at the Smoky Hill Bison Company, just minutes from our Salina hotel. Take a short twenty-minute ride to absorb some history at the Eisenhower Museum, or head into nearby Wichita for more natural and historical landmarks. ... more   less 
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Also Known As:
Hampton Inn Salina Hotel Salina
Salina Hampton Inn

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