My family stayed here one night on our way back from Colorado. The hotel is very nice. Public areas were clean and nice and rooms were great. Our room had a pull out sofa and small kitchenette. Everything felt very clean and new (which it is). The breakfast options were really good, but customer service at breakfast was terrible. There were probably 10-15 people in line at the time breakfast was supposed to end. But rather than letting people finish going through the line, they started taking the food away. This hotel is more expense than any other hotels in Pratt and it seems like they could have been flexible. Breakfast ended at 9:30 on Sunday. There were many people who had traveled late the night before and barely made it to breakfast or missed it completely. It wouldn't take much for this to be a 5 for me... just more consideration.
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- Also Known As:
- Holiday Inn Express Hotel And Suites Pratt