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“Time for some repairs” 2 of 5 bubbles
Review of Hyatt Place Kansas City/Overland Park/Metcalf

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Hyatt Place Kansas City/Overland Park/Metcalf
Ranked #19 of 37 Hotels in Overland Park
Eagan, Minnesota, United States
2 reviews
“Time for some repairs”
2 of 5 bubbles Reviewed September 26, 2011

As others have said, at first look it seems nice, lobby is small, but clean, staff courteous at check in. The rooms are getting worn. Couch a bit dingy, the shower curtain has a nice ring of black mildew across the bottom. The bath fan just a foot overhead while showering was covered in grime. The AC unit in one room couldn't be regulated, so you had to decide whether to go with freezing or overly warm. Our other room where my mother was staying had a faulty door that could not be opened until the maintenance worker threw his body against it. We then discovered the room had not been cleaned due to faulty door, but all housekeeping had left by 6pm on Saturday. We didn't ask for the room to be cleaned, just someone to bring up a couple packets of coffee and 2 new mugs, but they were so understaffed no one could bring them up. The TV in that room pixelated every few minutes. Yes, price was inexpensive, but still wasn't worth it. While I enjoyed the large space, tiny bathroom was really strange. I wouldn't recommend for business or leisure unless they do some updating. the Sheraton Convention Center was a much better experience when we've visited KC on other trips. This is the first time I've been irritated enough to bother writing a review for a hotel, for work or personal stay.

  • Stayed September 2011, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank ACDV_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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325 reviews from our community

Traveler rating
    116
    93
    57
    38
    21
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Waco, Texas
Level Contributor
109 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed September 26, 2011

Very clean, elegant and large (we were in a suite). Long vanity which was nice for my granddaughter & I to spread out all our "stuff". Beds very comfortable. Bathroom, which in this case means only the shower & toilet was small - too small for my husband, who made use of the restroom off lobby. But then he's a big boy & that's the price he pays for being that big. The front desk people were very friendly & helpful. They furnished us menus for several pizza delivery places. The lobby is nicely arranged. There's a wraparound bar where breakfast is served A.M. & drinks, beer & wine is served to weary business travelers P.M. Also nice booths & tables. They have a bakery case by front desk where one can buy cookies & sweet pastries.Glad it was there so I could buy a good cookie for granddaughter to stave off her hunger until pizza arrived. It was nice to have this option.

  • Stayed August 2011, traveled with family
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ShirlM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Covington, Louisiana
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 12, 2011

Friendly and enjoyed the shuttle to a place near by. Location is a little out of the way but we like the hotel.

  • Stayed September 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mytrip2day
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomington, Illinois
Level Contributor
157 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed August 6, 2011

The hotel is in a good location - close to lots of restaurants and provides easy access to local attractions and highways. I booked a room that was called a "suite" that would sleep 6 people, but it was a somewhat small room that has a partial wall divider between the 2 double beds and the sleeper sofa. The free breakfast was just "OK". Given the price I paid, I would have expected a better room situation.

  • Stayed July 2011, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MUTigerInIL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed August 6, 2011

Oversized rooms with nice amenities. Breakfast was good. Staff were very helpful and nice.

  • Stayed May 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MSAUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indianapolis
Level Contributor
158 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed July 27, 2011

Stayed here on way back from Colorado for one night. The rooms are large and the beds are comfy. The desk was quick at check in. Asked about good places to eat and they offered some coupons for free appetizers at some of the restaurants. Checked out early to hit the road back home. Apparently all the luggage racks were in other peoples rooms. The pool is nice. Would stay there again.

  • Stayed July 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tuesdaypoolnight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phx, AZ
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed April 28, 2011

Nice hotel, decent location relative to highways, room and staff were great. Internet worked well. Stayed 1 night.

  • Stayed April 2011, traveled solo
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank homerrocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Kansas City/Overland Park/Metcalf

Property: Hyatt Place Kansas City/Overland Park/Metcalf
Address: 6801 West 112th Street, Overland Park, KS 66211
Phone Number:
Location: United States > Kansas > Overland Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 37 Hotels in Overland Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Kansas City/Overland Park/Metcalf 3*
Number of rooms: 124
Official Description (provided by the hotel):
Our wonderful renovation crew has finished our 6th floor guest rooms! We are now beginning to sell these rooms and are excited to receive feedback from our guests! Our 5th floor is expected to be finished soon and 4th floor is currently in progress. We are still selling rooms on 1st, 2nd, and 3rd floors until it is their time to be renovated. We would like to thank all of our guests for being patient and understanding with us and our renovation crew while we are undergoing these great changes. Believe us, the wait will be worth it! ... more   less 
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Also Known As:
Hyatt Place Kansas City/Overland Park/Metcalf Hotel Overland Park
Overland Park Hyatt
Hyatt Overland Park

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