As others have said, at first look it seems nice, lobby is small, but clean, staff courteous at check in. The rooms are getting worn. Couch a bit dingy, the shower curtain has a nice ring of black mildew across the bottom. The bath fan just a foot overhead while showering was covered in grime. The AC unit in one room couldn't be regulated, so you had to decide whether to go with freezing or overly warm. Our other room where my mother was staying had a faulty door that could not be opened until the maintenance worker threw his body against it. We then discovered the room had not been cleaned due to faulty door, but all housekeeping had left by 6pm on Saturday. We didn't ask for the room to be cleaned, just someone to bring up a couple packets of coffee and 2 new mugs, but they were so understaffed no one could bring them up. The TV in that room pixelated every few minutes. Yes, price was inexpensive, but still wasn't worth it. While I enjoyed the large space, tiny bathroom was really strange. I wouldn't recommend for business or leisure unless they do some updating. the Sheraton Convention Center was a much better experience when we've visited KC on other trips. This is the first time I've been irritated enough to bother writing a review for a hotel, for work or personal stay.
- Official Description (provided by the hotel):
- Our wonderful renovation crew has finished our 6th floor guest rooms! We are now beginning to sell these rooms and are excited to receive feedback from our guests! Our 5th floor is expected to be finished soon and 4th floor is currently in progress. We are still selling rooms on 1st, 2nd, and 3rd floors until it is their time to be renovated. We would like to thank all of our guests for being patient and understanding with us and our renovation crew while we are undergoing these great changes. Believe us, the wait will be worth it! ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Place Kansas City/Overland Park/Metcalf Hotel Overland Park
- Overland Park Hyatt
- Hyatt Overland Park