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“My experience at this location lacked friendly service...”

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Hawthorn Suites by Wyndham Overland Park
Ranked #25 of 37 Hotels in Overland Park
Killeen
1 review
“My experience at this location lacked friendly service...”
Reviewed August 29, 2013

My experience at this location lacked friendly service. Everyone acted as if it was just a job. The front desk and breakfast personnel were not enthusiastic at all. Like I don't want to be here and don't talk to me. The room service was good. The breakfast needs to be upgraded; more fresh fruit, hot cereal added. I guess it is average continental breakfast.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Marilyn N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
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English first
Richardson
1 review
Reviewed August 28, 2013

good hotel bad front desk staff not friendly at all, would like to be compensated for the stay, she made my stay a horrible one, she just rude,she is the one that checked me in and cheacked me out, do not know her name.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Fuad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Overland Park, Kansas
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 25, 2013

This hotel is not new, but it is very clean and the beds are AWESOME! So it was very comfortable and quiet. Even my wife commented on how comfortable the bed was. The hot breakfast is very good. Check-in was fast and they were courteous. My only nit would be there was some spackle on the walls in one of the rooms we rented, but it wasn't bad. They were planning to paint that room most likely. We stayed in two adjacent rooms. All in, this is a great choice in you want a comfortable and clean place to stay close to 69 highway and I-435.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pat D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Overland Park

Property: Hawthorn Suites by Wyndham Overland Park
Address: 11400 College Blvd, Overland Park, KS 66210-4103 (Formerly Holtze Executive Village Overland Park)
Phone Number:
Location: United States > Kansas > Overland Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 37 Hotels in Overland Park
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites by Wyndham Overland Park 3*
Number of rooms: 215
Reservation Options:
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Also Known As:
Hawthorn Suites Executive Village Hotel Overland Park
Overland Park Holtze Executive Village

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