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Hawthorn Suites by Wyndham Overland Park
Ranked #26 of 37 Hotels in Overland Park
Reviewed January 20, 2012

My son and I stayed here when we went to Overland Park on family business. We had a very quiet & restful night. The beds were comfortable. The tub was wonderfully big - great for a relaxing soak.

We had dinner at the buffet reception. They had chili and soup, bread sticks, plus a salad bar and a good selection of beverages. The breakfast buffet was wonderful. They had biscuits, gravy, scrambled eggs, bacon, a waffle station, fruit, pastries, yogurt & juice/milk/coffee.

The staff were wonderful. They were very friendly and helpful. Parking was not an issue at all - we got a spot right by our room and even left for a while coming back in the evening and we parked right by the room again.

We'll be going to the area again in a little over a week & have already made a reservation (using the 7+ day advanced booking 15% discount).

Very nice stay. We'd definitely recommend this property to others.

  • Stayed: January 2012, traveled with family
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Thank StacieJG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian M, General Manager at Hawthorn Suites by Wyndham Overland Park, responded to this reviewResponded February 1, 2012

We are so glad you had a very pleasant and enjoyable stay and got the full experience of what the hotel has to offer. We look forward to seeing you again and appreciate all the nice compliments. See you soon!

Sincerely,
Brian Meader

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Reviews (1,786)
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1,717 - 1,723 of 1,786 reviews

Reviewed January 15, 2012

We chose the Hawthorn Suites because of the layout of the guest rooms. I don't know if all rooms are set up the same, but the room we had was similar to what you would find in a condo - separate buildings with apartment like rooms. The bedroom is separate from the living room, and there is a kitchen and gas fireplace. Overall the suite was clean, with plenty of towels in the bathroom, but the linens on the bed should be upgraded. It was very quiet (we stayed in building 5).

  • Stayed: January 2012, traveled with family
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Thank 2MissouriTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian M, General Manager at Hawthorn Suites by Wyndham Overland Park, responded to this reviewResponded February 1, 2012

Thank you for choosing the Hawthorn Suites for your recent stay. We do have a unique style hotel which we find appeals to most travelers. We are in the process of doing some upgrades in 2012. Which includes bedding and carpet. We hope to see you again soon and know that you will enjoy your visit.

Sincerely,

Brian Meader

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Reviewed January 2, 2012

I booked our room over the internet upon the assumption that every room was a suite as the hotel name implies. Attended a weekend conference at the Johnson County Comm College. Upon arrival [Dec 10], we were assigned a room in the farthest building to the north in a single room with 2 double beds; not a suite. As I had used our RCI discount code which is also owned by Wyndham, I went back to the front desk to ask for upgrade options; and, as my wife and kids are morning challenged, I also requested a more convenient building to the main office so the walk to breakfast wasn't so long and cold.

The staff listened to my requests and then made the room changes with no additional charges. The suite was just east of the main office, had a dbl bed and a pull-out couch and our vehicle was easily accessible from the side patio door. We stayed 2 nights with a rate in the $60's excl tax. This hotel is older, but well maintained, and very clean. The pull-out bed was not very comfortable for our kids.

Other Amenities
I reserved the shuttle upon arrival and the driver had it available upon request the next morning. The location was very convenient to Hwy 435 and is in a nice area. The common food area employees on the other hand were very friendly and welcoming. Monday through Thursday they have food, beer and wine from 5-7 pm.
The hot breakfast usually consists of, scrambled eggs [were a little runny], biscuits, gravy, link sausages and do it yourself waffles. They also have the usual assortment of muffins, cold cereal, yogurt, coffee, tea and juice [apple juice and lemon juice didn't taste right to me].
The daily newspaper is available free at the main office.

Room Tip: Ask for an upgrade if you expected a suite and ended up with a 2 double bed room
  • Stayed: December 2011, traveled with family
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1  Thank KerDirks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2011

Everything was perfect. Check in was professional, no waiting. They even had baked cookies at check-in desk! Room was nice, clean and roomy even for just a standard room. Bathroom had a huge tub. Refrigerator and microwave were a nice addition as was the coffee maker supplied with coffee/tea/hot chocolate. Oh, and there was even a package of microwaveable popcorn! The free breakfast was the best ever. Scrambled eggs, sausage, biscuits and gravy, breakfast potatoes, plus fruit, yogurt, makeyour own waffles, etc. Plenty of food even when we were there closer to the end of the breakfast hour. Plenty of newspapers too!

Room Tip: We were in Bldg 4 ground level and it was fine. Easy to get to, not noisy,
  • Stayed: December 2011, traveled with family
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1  Thank chouetteone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian M, General Manager at Hawthorn Suites by Wyndham Overland Park, responded to this reviewResponded December 26, 2011

Thanks for the great comments about your recent stay at the Hawthorn Suites. We value every guest opinions and welcome all feedback.

We hope that every guest feels like we have exceeded their expections when they check out of the Hawthorn Suites.

We hope to see you again soon!

Thanks

Brian Meader
General Manager

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Reviewed December 21, 2011

Very clean, well maintained facility. Rooms are in more of an apartment type setting which makes it quiet. Rooms are large as are the bathrooms. Comfortable bed and oversized chair with ottoman. Staff was helpful and the breakfast was better than average. Hot fresh scrambled eggs and sausage was the main offering with fresh waffles and more. Has a nice outdoor pool and large hot tub. Picnic bench and BBQ grill in common area as well. Not on the main drag so it is nice and quiet outside your room as well. Not sure what other reviewer meant by saying dated. No, it didn't have a marble vanity but who cares!

  • Stayed: December 2011, traveled with family
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Thank cobalt222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian M, General Manager at Hawthorn Suites by Wyndham Overland Park, responded to this reviewResponded December 26, 2011

Thank you for taking the time to post your comments regarding the Hawthorn Suites. It is always nice to hear that we have made your stay very enjoyable.

Our main focus is to make sure every guest has a great stay here at the Hawthorn Suites.

We hope to see you again in the future.

Again, Thank you!

Brian Meader
General Manager

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Reviewed November 14, 2011

Booked through Hawthorne Suites website.
Before taxes and fees, Wednesday 11-9-11, $89.00, Friday 11-11-11, $69.00.

My daughter and I traveled from Washington State to Missouri, for a funeral and stayed at this Hawthorne Suites in Overland Park for two nights, Wednesday, 11-9-11 and Friday, 11-11-11. This hotel is located in a quiet area, with easy to access to Highways 435 and 69.

It’s been 9 years since I last stayed here and they had not done much interior update maintenance in those years.

I don’t expect a brass band to greet me when I stay somewhere but except for the nice young man who checked us out on Saturday morning, the front desk folks were not what I would call friendly. There was a lot of confusion about why there was a one day break between the two nights we were staying there. One employee insisted we were staying there 11-11 and 11-12 for two nights. They were not rude, just indifferent and short when we asked questions. For example on Thursday morning we were woken up at 5:30 am by the phone ringing with an automated wakeup call that we did not ask for. When we checked out we reported the problem, the woman working the front desk said they were aware of it and it had been a reoccurring problem. We were not angry, just relaying the info so it did not happen to someone else, our impression was we were really bothering the person we were reporting this to.

The common food area employees on the other hand were very friendly and welcoming.

We had a double room both nights and the rooms are a nice size, though there is a lot of wasted space that could have been used for more living space. The room comes with a micro wave and mini fridge. The bathroom is very roomy and actually has a fan for ventilation; best of all the hot water was plentiful.
Bring your own amenities, they only offer cheap soap, a deposable makeup remover cloth and one small bottle of cheap shampoo.

The carpets were stained and the bed spreads are starting to look a bit worn and dated in both rooms we were in. There was tooth paste backwash dribbled all down the front of the bathroom cabinet in the room we stayed in the first night. Don’t know how you could miss that when you were cleaning the room as it was enormous.
The beds, linens and pillows were clean and comfortable, but the material on the bottom of the box springs is deteriorating and you can see lots of the rangy edges hanging down.

Monday through Thursday they have food, beer and wine from 5-7 pm. The Wednesday night we stayed there they served sweet and sour chicken, white rice and salad. It was not great but for the price it was ok.

The hot breakfast usually consists of, scrambled eggs, biscuits, gravy, link sausages and do it yourself waffles. On Saturday and Sundays, they also have little hash brown cakes, sort of along the lines of Mac Donald’s hash browns. Even when it is not busy they seem to have a hard time keeping the hot food at breakfast stocked.
They also have the usual assortment of muffins, cold cereal, yogurt, coffee, tea and juice.

I probably would not stay here again, but for the price it is certainly a good value.

  • Stayed: November 2011, traveled with family
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Thank Pyrrat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian M, General Manager at Hawthorn Suites by Wyndham Overland Park, responded to this reviewResponded November 22, 2011

Thank you for taking the time out of your busy schedule to complete a guest review. I apologize that your stay was less than satisfying. Our goal is not only to meet the needs of each and every guest but to exceed your expectations to make your stay pleasant and comfortable.

Feedback such as yours assists us in improving our services and property on a daily basis. In Addition, please know that your comments will be addressed with each department.

It is our hope that you will give us another opportunity to serve you again, especially after we complete our upgrades the first part of 2012.

Sincerely,
Brian Meader
General Manager

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Reviewed November 7, 2011

We had a great stay, good location, large clean rooms, nice neighborhood, breakfast was a hot buffet which we enjoyed very much. The staff were curtious. I dont have anything negative to say about our stay.

  • Stayed: November 2011, traveled as a couple
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Thank Lainie33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian M, General Manager at Hawthorn Suites by Wyndham Overland Park, responded to this reviewResponded November 18, 2011

Thank you for taking the time out of your busy schedule and submitting a review on your recent stay at our hotel.

Please know that your feeback is extremely valuable to us and we are glad you had a great stay.
We focus on making each and every guest experiance the best we can. We hope to see you again in the future.

Again, Thank you!

Brian Meader
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Overland Park

Address: 11400 College Blvd, Overland Park, KS 66210-4103 (Formerly Holtze Executive Village Overland Park)
Phone Number:
Location: United States > Kansas > Overland Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 37 Hotels in Overland Park
Price Range: $83 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Overland Park 3*
Number of rooms: 215
Reservation Options:
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Also Known As:
Hawthorn Suites Executive Village Hotel Overland Park
Overland Park Holtze Executive Village

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