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Embassy Suites by Hilton Kansas City-Overland Park
Ranked #9 of 37 Hotels in Overland Park
Reviewed May 21, 2013

overall stay average but needs work, i expected more from Embassy suites, the staff at the front desk did a good job except when something was requested or when i advised that i did no receive my HH snacks all i got was lip service. i expect more when you have to pay the money being asked for the rooms. My stays at Embassy have so pleasent elsware I dont know after this expereance if i would risk it again, cold shower one day may be ok in a disaster but not two days and with know explanation given

  • Stayed: May 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEmbassyOP, Director of Sales at Embassy Suites by Hilton Kansas City-Overland Park, responded to this reviewResponded May 28, 2013

Embassy Sour,
Thank you for your feedback. We do take pride in servicing our guest needs and hate to hear that you did not have a postive experience. Our management team will be addressing your concerns with their staff. Thank you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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792 - 798 of 909 reviews

Reviewed May 7, 2013

I was very pleased with how helpful and accommodating the front desk staff was. A small mistake was made when my party was being checked in that they were quick to correct. The rooms are generous and comfortable, the complimentary breakfast is actually really good, and the free drinks during happy hour for professionals is a nice touch.

  • Stayed: May 2013, traveled on business
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1  Thank purplesuitcaseblues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEmbassyOP, Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this reviewResponded May 28, 2013

Comfortable Guest,
Thank you for the kind words about our front desk staff. We take pride in making each guest stay a great experience. We hope to see you back in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2013

I have learned that if I want a quality stay, that Embassy Suites needs to be my destination. This Embassy Suites was the perfect stay for our weekend. Our room was quiet and we enjoyed the spacious living quarters! I LOVE the complimentary breakfast that beats what is offered every where else. This location was convenient to get to, had plenty of dining options near-by.

  • Stayed: April 2013, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
1  Thank Katrinca1213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013

My wife and I recently stayed at the Embassy Suites Hotel in Overland Park, KS. Everything went well. A little more cost than I like to pay but I feel like it was worth it. I like the room layout and was able to get a first floor room. The complementary breakfast was GREAT! I would recommend this Embassy Suites Hotel and the brand in General.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2013

I visit Kansas City once or twice a year, and I have yet to find the perfect hotel (convenient to family and shopping/comfortable/reasonably priced). However, this hotel was more than adequate. The location is on a noisy road, and the atrium amplifies any noise from the bar/restaurant area (one screaming toddler can be heard EVERYWHERE). But there are more positives than negatives. The staff is very friendly and helpful, the breakfast is great, and the hotel is clean and modern. There are nice shops and restaurants in nearby Leawood, and it is only a 35-minute drive to the airport.

Room Tip: Avoid rooms on the back side above swimming pool/kitchen area. Mechanical equipment noise can be hea...
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  • Stayed: April 2013, traveled solo
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Thank carlas51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2013

Just returned from a business trip where I stayed at the Embassy Suites in Overland Park. I made the mistake of arriving on Saturday and the hotel was over run with small children attending a soccer tournament. Service was slow and the noise levels unbearable with little or no control by the staff. On the Monday the hotel returned to more like what I had expected, quieter and more organised. The rooms were a very good size, clean and well appointed. Breakfast was well laid out and the cooked food hot and well cooked. All in all a reasonable business hotel but nothing special.

Room Tip: Avoid the weekend
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  • Stayed: April 2013, traveled on business
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Thank cadra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2013

My daughter and I stayed at this hotel during a recent trip to KC for a volleyball tournament. This hotel exceeded our expectations. Breakfast wonderful. Room so clean and staff, not only helpful but went above and beyond to ensure that we had everything we needed in room and at breakfast. Sadly missed the evening receptions because of late games, but highly recommend staying at the Embassy Suites

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank christophera487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Kansas City-Overland Park

Address: 10601 Metcalf Ave, At I-435, Overland Park, KS 66212-1817
Phone Number:
Location: United States > Kansas > Overland Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Overland Park
Price Range: $126 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Kansas City-Overland Park 3*
Number of rooms: 199
Official Description (provided by the hotel):
Conveniently located just off the I-435 in the south Kansas business district, the Embassy Suites Kansas City – Overland Park hotel near Sprint World Headquarters and Corporate Woods, offers you all the space you need for work, family and to relax. Complimentary hotel shuttle service, Monday-Thursday, and $5.00 per person/ride, Friday through Sunday, within a 5-mile area for business, exploring local attractions or nearby great shopping .Enjoy spacious king-sized bed, two-room suites and a complimentary cooked-to-order breakfast each morning. Unwind at the complimentary Evening Reception in the relaxing surroundings of our Overland Park hotel. The open-air atrium is the perfect place to sip a coffee and catch up with work or chat with friends.Stay connected in the 24-hour business center using high-speed internet access. Host your next business meeting at the Embassy Suites Kansas City – Overland Park hotel in flexible function spaces and conference rooms. ... more   less 
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Also Known As:
Embassy Suites Kansas City-Overland Park Hotel Overland Park
Embassy Suites Overland Park
Overland Park Embassy Suites

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