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Courtyard Kansas City Overland Park/Metcalf, South of College Boulevard
Ranked #16 of 37 Hotels in Overland Park
Gainesville, Florida
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great visit, VERY clean”
Reviewed April 20, 2014

Stopping in for business this Marriott was exceptionally clean and the evening staff at check-in was amazingly gracious. Morning management was a little less friendly. Gym was nice, room was better than expected, the decor and recent remodel is beautiful.

Green Features: Marriott advertises environmental friendly practices, good reminder to guests who wish to participate.
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ally W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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168 reviews from our community

Traveler rating
    43
    75
    38
    10
    2
See reviews for
48
30
10
66
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
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English first
Seattle, Washington
Level 6 Contributor
118 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 9, 2014 via mobile

I oftentimes choose to stay in a Marriott and am a silver Elite member. I must say this Marriott is not meeting my expectation. My room has ants crawling on the desk. The sink has some kind of back up the drain. The sink was clean before I went to bed. But it was covered with some sort of direct when I woke up - two days in a row. I had never had a stay like this in a Marriott. I always got premium free wifi in the Marriott that I stayed at. But not this one. I got regular free wifi not the premium wifi.

However. I must say the Bistro was good and the staff was friendly

Stayed April 2014, traveled on business
Helpful?
Thank Hongkongee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OPCtydManager, General Manager at Courtyard Kansas City Overland Park/Metcalf, South of College Boulevard, responded to this review, April 13, 2014
Thank you very much for your feedback and your great comments about our Bistro staff! I apologize for the issues in your room. Please be assured that this is not our usual level of service and I will be addressing your concerns with my staff. If there is anything I can do for you to make up for these issues, please contact me directly at jeff.miles@marriott.com. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
193 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed March 8, 2014

I actually stayed in 2 Courtyards here. I was planning to stay with some colleagues in the other hotel but my travel agent booked me into this one. It never crossed my mind there would be two so close and so I didn't check the booking. So there I was on the phone saying "where are you. We're in the car park. I'm looking at the car park and can't see you." The chap on the desk heard the exchange and let me know there was another Courtyard and would I like to transfer. It was all so effortless. I'd like to say more about the hotel but I never actually got to sleep there and so my only experience was the interaction with the staff which was excellent.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Service
Helpful?
Thank AJMacD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenwood Village, Colorado
Level 6 Contributor
139 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed February 19, 2014

The staff was very accommodating at this Category 3 Courtyard. The lobby has been fully remodeled a year ago. The rooms are all now being redone. They believe that by the end of March the will be complete. The hotel needs this upgrade. They will have the newest Marriott colors, a grey palette that we have not even seen yet. The lobby is still the last green and dark blue. We asked for extra towels and pillows and were quickly taken care of. But they no longer have complimentary coffee in the mornings, just Starbucks at the café. They should add that back. And I prefer the old breakfast buffets.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank auroracham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OPCtydManager, General Manager at Courtyard Kansas City Overland Park/Metcalf, South of College Boulevard, responded to this review, February 21, 2014
Thank you very much for the feedback and the great scores & comments about our service. You are 100% correct in that our Rooms Renovation will be completed at the end of March and our hotel will be full renovated at the time. I apologize for the lobby coffee and will pass that feedback up the chain. For now, we have Starbucks for sale in the Bistro and complimentary coffee in our guest rooms.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa
Level 5 Contributor
63 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 16, 2014

My fiancée surprised me by having a getaway over Valentines weekend. We stayed Friday and Saturday nights. We arrived around 7pm Friday. We were greeted and asked if we had a room preference. We asked for first floor if possible. We were given first floor courtyard view! Amazing! The bed was so comfortable! The room was spacious! The staff was friendly during checkout. They offered to help us with the bags to the car! Wow! The room was a little pricy but it was a splurge! I definitely think we will go here again as we had a good time and was close to great restaurants and attractions. The hotel manager told us the hotel was under construction but we didn't see it just signs. Stay here it is worth the few extra dollars!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lisamarie9456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OPCtydManager, General Manager at Courtyard Kansas City Overland Park/Metcalf, South of College Boulevard, responded to this review, February 18, 2014
Thank you very much for the great scores! And thank you for letting us be apart of your special weekend!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level 4 Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 16, 2014 via mobile

As it says tired accommodation nearly daily maintance call out not usual marriott standards .
Staff do try hard though to make up for this , location good for downtown bars and
restaurants. But the location has no atmosphere maybe due to the time of year .
Make sure though you have lots of shopping money as it is 2 times more expensive than any other shopping areas

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gbjl247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OPCtydManager, General Manager at Courtyard Kansas City Overland Park/Metcalf, South of College Boulevard, responded to this review, February 18, 2014
Thank you very much for your feedback! I am very excited to say that we are currently in the process of a rooms renovation. We will have the new look Courtyard room along with the Courtyard Refreshing Business Lobby. I hope that you will choose our location again on your next trip to Overland Park so that I can show off our new Hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Franklin, Wisconsin
Level 5 Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 13, 2014

stayed for 3 nights. bed was unbelievable, great nights sleep! The room was clean and comfortable. nice tv. they have a very nice lobby area which offers food for a cost. no free breakfast. There wasn't a fridge or micro in room. Plenty of places to eat nearby. I'd stay again!

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Kansas City Overland Park/Metcalf, South of College Boulevard

Property: Courtyard Kansas City Overland Park/Metcalf, South of College Boulevard
Address: 11301 Metcalf Ave, Overland Park, KS 66210-4013 (Formerly Courtyard by Marriott Kansas City Overland Park/Metcalf)
Phone Number:
Location: United States > Kansas > Overland Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Overland Park
#10 Business Hotel in Overland Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Kansas City Overland Park/Metcalf, South of College Boulevard 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Courtyard By Marriott Kansas City Overland Park/Metcalf Hotel Overland Park
Courtyard Overland Park
Overland Park Courtyard
Overland Park Marriott

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